Pegasystems Receives Multiple Awards for Organizational and Technology Excellence

CAMBRIDGE, Mass., Dec. 16, 2020 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity at the world's leading enterprises, today announced recent awards for organizational and technology excellence, including the Boston Globe Top Places to Work and a Gold 2020 Stevie Award for its Customer Relationship Management Solution. These awards recognize Pega's commitment to excellence in both corporate culture and product offerings.

Organizational Awards:

    --  Boston Globe Top Places to Work Pega ranked 12(th) in the Boston Globe's
        annual list of largest Top Places to Work 2020. The employee-based
        anonymous survey analyzes employee opinions from nearly 300
        organizations in the Boston area - home of Pega's corporate global
        headquarters. Factors measured include company direction, execution,
        connection, management, work, pay and benefits, and engagement.

    --  Boston Business Journal Top Charitable ContributorPega was named to the
        Boston Business Journal's Largest Corporate Charitable Contributors list
        in Massachusetts.

    --  Best in Biz AwardsChief Financial Officer Ken Stillwell was named a Best
        in Biz Gold winner in the Finance Executive of the Year category for his
        leadership and guidance, while the Pega leadership team focused their
        attention on monitoring, preparing, and responding to the pandemic.

Technology/Product Awards:

    --  2020 CRM WatchlistRun by veteran CRM analyst Paul Greenberg of The 56
        Group, the 2020 CRM Watchlist honors companies making an impact in
        producing valuable services with an impressive public presence, social
        and environmental responsibility, and market execution. Pega was named a
        winner for the fourth consecutive time.

    --  MassTLC Tech Top 50 COVID-19 ResponseThe Tech Top 50 from the Mass
        Technology leadership council (MassTLC), recognized companies that have
        made a significant impact this year. Pega is one of 15 honorees in the
        Tech Top 50 in the COVID-19 Response category. Pega's COVID-19 Employee
        Safety and Business Continuity Tracker provided clients and partners
        with tools to help keep employees safe and business moving forward. With
        employee safety and business continuity on the line, Pega saw an
        opportunity to provide any organization with a scalable and flexible
        technology solution to respond to the challenges brought on by the
        COVID-19 pandemic.

    --  2020 Gold Stevie Award for Customer Relationship Management SolutionPega
        Infinity(TM) won a gold Stevie Award for Sales & Customer Service in the
        CRM Suite, Enterprise, New Version category. Honoring Pega for the third
        consecutive year, The Stevie Awards recognize exemplary customer
        service, contact centers, business development, and sales professionals.
        Pega stood out from more than 2,600 global submissions from 48
        countries.

    --  2020 Silver Stevie Award for Ethical Bias CheckEthical Bias Check, a new
        capability of Pega Customer Decision Hub(TM) that helps eliminate hidden
        biases in the artificial intelligence (AI) driving customer engagements,
        received a silver Stevie award in the relationship management solution
        category.

    --  2020 TMC Customer Relationship Management Excellence AwardFor the third
        consecutive year, Pega was named a leader and innovator in the 2020 CRM
        Excellence Award from CUSTOMER magazine. Pega Customer Decision Hub(TM)
        was recognized by the publication for growing customer relationships and
        improvements made to clients' businesses.

    --  2020 TMC Customer Product of the Year AwardPega Infinity(TM) was named
        the 2020 customer product of the year award for the fifth consecutive
        year by TMC's CUSTOMER Magazine. This award recognizes vendors that are
        advancing call center, CRM, and teleservices industries to help clients
        exceed customer expectations.

Quotes & Commentary:
"These 2020 accolades represent Pega's dedication to solving our clients' most complex challenges during a trying year as well as the strength and resiliency of our people and our culture," said Tom Libretto, CMO and SVP, Pegasystems. "We are proud of our employees whose commitment and perseverance have ensured we are able to help our clients solve their immediate problems while also supporting their longer-term transformations, and grateful for their generosity in supporting each other and our local communities."

About Pegasystems
Pega delivers innovative software that crushes business complexity so our clients can make better decisions and get work done. We help the world's leading brands solve their biggest business challenges: increasing customer lifetime value, streamlining customer service, and boosting operational efficiency. Pega technology is powered by real-time AI and intelligent automation, while our scalable architecture and low-code platform help enterprises adapt to rapid change and transform for tomorrow. For more information on Pegasystems (NASDAQ:PEGA), visit http://www.pega.com.

Press Contact:
Sean Audet
Pegasystems Inc.
Sean.audet@pega.com
(617) 528-5230
Twitter: @pega

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SOURCE Pegasystems Inc.