Cigna Reports Fourth Quarter and Full Year 2020 Results, Expects Continued Revenue and Earnings Growth in 2021

BLOOMFIELD, Conn., Feb. 4, 2021 /PRNewswire/ --

    --  Total revenues for 2020 were $160.4 billion, and adjusted revenues(1)
        for 2020 were $160.1 billion
    --  Shareholders' net income for 2020 was $8.5 billion, or $22.96 per share
    --  Adjusted income from operations(2) for 2020 was $6.8 billion, or $18.45
        per share
    --  Adjusted revenues(1,3) are projected to be at least $165 billion in 2021
    --  Adjusted income from operations(2,3) is projected to be at least $6.95
        billion in 2021, or at least $20.00 per share(3)

Global health services company Cigna Corporation (NYSE: CI) today reported strong 2020 results driven by focused execution through the ongoing COVID-19 pandemic.

"I'm extremely proud of the ways in which our 70,000-plus Cigna employees delivered for our customers, our clients, our providers, our partners, and our shareholders amid the ongoing COVID-19 pandemic," said David M. Cordani, president and chief executive officer. "Our fourth quarter results were in line with expectations, as we continued to make investments in our customers, capabilities, and co-workers -- all while covering elevated COVID-related costs. As a result, we have entered 2021 with great momentum, and our health services portfolio, fueled by the launch of Evernorth, is well-positioned for sustained long-term growth."

Total revenues for 2020 were $160.4 billion. Adjusted revenues(1) were $160.1 billion and reflect strong contributions from each of Cigna's ongoing businesses.

Shareholders' net income for 2020 of $8.5 billion, or $22.96 per share, includes an after tax gain of $3.2 billion, or $8.73 per share, from the sale of the Group Disability and Life business, and compares with $5.1 billion, or $13.44 per share, for 2019.

Cigna's adjusted income from operations(2) for 2020 was $6.8 billion, or $18.45 per share, compared with $6.5 billion, or $17.05 per share, for 2019 reflecting focused execution across the ongoing businesses, led by Evernorth.

Reconciliations of total revenues to adjusted revenues(1) and of shareholders' net income to adjusted income from operations(2) are provided on the following page and on Exhibit 1 of this earnings release.

CONSOLIDATED HIGHLIGHTS

The following table includes highlights of results and reconciliations of total revenues to adjusted revenues(1) and shareholders' net income to adjusted income from operations(2):



     
              Consolidated Financial Results (dollars in millions):




                                                                                                  
            
           Three Months Ended                                   Year Ended


                                                                               
            
          December 31,                     September 30,                    December 31,


                                                                                   2020            2019       2020                            2020






     Total Revenues                                                                      $
        41,712                                             $
        38,245                              $
       40,955 $
       160,401



     Net Realized Investment (Gains) Losses from Equity Method Investments(1)     (43)                     (17)                                          (37)                      (130)



     Special Items(1)                                                                                                                                   (117)                      (204)



     Transitioning Client Contributions(1)                                                              (1,690)




     Adjusted Revenues(1)                                                                $
        41,669                                             $
        36,538                              $
       40,801 $
       160,067





     
              Consolidated Earnings, net of taxes



     Shareholders' Net Income                                                             $
        4,135                                                $
        977                               $
       1,388   $
       8,458



     Net Realized Investment (Gains) Losses(2)                                   (169)                     (90)                                          (64)                      (244)



     Amortization of Other Acquired Intangible Assets(2)                           370                       554                                            376                       1,431



     Special Items(2)                                                          (3,069)                      278                                           (82)                    (2,850)



     Transitioning Client Contributions1,2                                                                 (99)




     Adjusted Income from Operations(2)                                                   $
        1,267                                              $
        1,620                               $
       1,618   $
       6,795






     Shareholders' Net Income, per share                                                  $
        11.45                                               $
        2.60                                $
       3.78   $
       22.96




     Adjusted Income from Operations(2), per share                                         $
        3.51                                               $
        4.31                                $
       4.41   $
       18.45

    --  Cigna's 2020 results reflect revenue and earnings growth in a dynamic,
        rapidly changing environment, driven by focused execution across the
        ongoing businesses, as well as actions taken to support customers,
        providers, and employees through the ongoing pandemic.
    --  In 2020, the company repurchased 21.9 million shares of common stock for
        $4.1 billion. Year to date through February 3, 2021, the Company
        repurchased 4.2 million shares of common stock for approximately $0.9
        billion.
    --  The debt-to-capitalization ratio of 39.5% at December 31, 2020
        represents a decrease from 45.2% at December 31, 2019 and is in line
        with the deleveraging target of less than 40% by year end 2020.
    --  The SG&A expense ratio(4) was 8.5% for full year 2020, a decrease from
        9.3% for full year 2019, driven by significant revenue growth, continued
        expense efficiency, and the realization of administrative synergies.

CUSTOMER RELATIONSHIPS

The following table summarizes Cigna's medical customers and overall customer relationships:

Customer Relationships (in thousands):


                                                                                                  As of the Periods Ended


                                                                                           December 31,                         September 30,


                                                                                 2020 2019                                 2020






     
                Total Customer Relationships, ex Group Disability and Life 175,709                                  156,360               173,802



     
                Total Customer Relationships                               175,709                                  171,760               189,702






     
                Total Pharmacy Customers5                                   89,184                                   75,903                86,604






         U.S. Commercial6                                                     13,626                                   14,187                13,901



         U.S. Government6                                                      1,387                                    1,361                 1,413



     International Markets                                                     1,660                                    1,597                 1,668




     
                Total Medical Customers5                                    16,673                                   17,145                16,982





     Behavioral Care                                                          36,908                                   30,361                37,236



     Dental                                                                   17,542                                   17,231                17,671



     Medicare Part D                                                           3,291                                    3,276                 3,296



     International Markets Supplemental Policies5,7                           12,111                                   12,444                12,013



     Group Disability and Life Covered Lives5                                                                         15,400                15,900

    --  The pharmacy customer base(5) at the end of 2020 grew to 89.2 million,
        an organic increase of 13.2 million from year end 2019, driven by strong
        new health plan sales.
    --  The total medical customer base(5) at the end of 2020 was 16.7 million,
        a decrease of 472,000 customers from year end 2019, reflecting increased
        disenrollment resulting from the economic impacts of the COVID-19
        pandemic, and in the fourth quarter, the loss of approximately 240,000
        customers associated with one client, as expected. These declines were
        partially offset by growth in the Select segment and Medicare Advantage.

HIGHLIGHTS OF SEGMENT RESULTS

See Exhibit 1 for a reconciliation of adjusted income (loss) from operations(2) to shareholders' net income.

Evernorth(6)

This segment includes a broad range of coordinated and point solution health services, including pharmacy services, benefits management, care solutions and data and analytics, which are provided to health plans, employers, government organizations, and health care providers.



     
                Financial Results (dollars in millions):




                                                                                   
            
     Three Months Ended                           Year Ended


                                                            
          
        December 31,                 September 30,       December 31,


                                                              2020        2019         2020                        2020






     Adjusted Revenues1                                           $
      30,533                                           $
              25,570                 $
      29,827 $
       116,130



     Adjusted Income from Operations, Pre-Tax2                     $
      1,589                                            $
              1,537                  $
      1,443   $
       5,363



     Adjusted Margin, Pre-Tax8                               5.2%                   6.0%                                            4.8%             4.6%

    --  Fourth quarter 2020 adjusted revenues(1) increased 19% relative to
        fourth quarter 2019 driven by the insourcing of U.S. Medical pharmacy
        volumes and strong organic growth, including growth in retail network
        and specialty pharmacy services.
    --  Fourth quarter 2020 adjusted income from operations, pre-tax(2)
        increased 3% relative to fourth quarter 2019, reflecting customer
        growth, higher adjusted pharmacy scripts volumes, benefits from the
        effective management of the supply chain, and continued strong
        performance in specialty pharmacy services, partially offset by
        increased operating expenses to support growth.
    --  Evernorth fulfilled 388 million adjusted pharmacy scripts(9) in fourth
        quarter 2020, an increase of 19% over fourth quarter 2019 driven by the
        insourcing of U.S. Medical pharmacy volumes and strong organic growth.

U.S. Medical(6)

This segment includes Cigna's U.S. Commercial and U.S. Government businesses that provide comprehensive medical and coordinated solutions to clients and customers. U.S. Commercial products and services include medical, pharmacy, behavioral health, dental, vision, health advocacy programs and other products and services for insured and self-insured customers. U.S. Government solutions include Medicare Advantage, Medicare Supplement, and Medicare Part D plans for seniors, Medicaid plans, and individual health insurance plans both on and off the public exchanges.



     
                Financial Results (dollars in millions):




                                                                                    
            
     Three Months Ended                          Year Ended


                                                            
          
         December 31,                 September 30,      December 31,


                                                              2020         2019         2020                        2020






     Adjusted Revenues(1)                                          $
       9,725                                           $
              9,208                 $
       9,629 $
      38,451



     Adjusted Income from Operations, Pre-Tax(2)                     $
       328                                             $
              718                   $
       757  $
      3,807



     Adjusted Margin, Pre-Tax8                               3.4%                    7.8%                                           7.9%             9.9%

    --  Fourth quarter 2020 adjusted revenues(1) grew 6% over fourth quarter
        2019, reflecting customer growth in Medicare Advantage and the Select
        Segment, as well as premium increases.
    --  Fourth quarter 2020 adjusted income from operations, pre-tax² and
        adjusted margin, pre-tax(8) decreased relative to fourth quarter 2019
        reflecting COVID-19 related impacts and the return of the health
        insurance tax. COVID-19 related impacts include the direct costs of
        COVID-19 testing and treatment, the costs of proactive actions taken to
        support customers, providers, and employees, and decreased specialty
        contributions, partially offset by a reduction in non-COVID utilization.
    --  The medical care ratio(4 )("MCR") of 79.4% for full year 2020 compares
        to 80.8% for full year 2019 and reflects a reduction in non-COVID
        utilization and the pricing effect of the health insurance tax,
        partially offset by direct COVID-19 costs and the costs of actions we
        have taken to support customers. The fourth quarter 2020 MCR of 85.8%
        increased relative to the fourth quarter 2019 MCR of 82.3% due to
        COVID-19 related impacts, partially offset by the pricing effect of the
        health insurance tax.
    --  U.S. Medical net medical costs payable(10) was $2.96 billion at December
        31, 2020, $2.97 billion at September 30, 2020, and $2.59 billion at
        December 31, 2019. Favorable prior year reserve development on a gross
        pre-tax basis was $115 million and $165 million through full year 2020
        and 2019, respectively.

International Markets

This segment includes supplemental health, life and accident insurance products and health care coverage in Cigna's international markets, as well as health care benefits for globally mobile individuals and employees of multinational organizations.

Financial Results (dollars in millions):


                                                                           
             
     Three Months Ended                          Year Ended


                                                  
          
          December 31,                  September 30,      December 31,


                                                    2020          2019          2020                        2020






     Adjusted Revenues1,7                                $
        1,535                                            $
              1,430                  $
       1,440 $
       5,877



     Adjusted Income from Operations, Pre-Tax(2)            $
        91                                              $
              155                    $
       208   $
       900



     Adjusted Margin, Pre-Tax8                     5.9%                     10.8%                                          14.4%             15.3%

    --  Fourth quarter 2020 adjusted revenues(1,7) grew 7% over fourth quarter
        2019, reflecting continued business growth.
    --  Fourth quarter 2020 adjusted income from operations, pre-tax(2) and
        adjusted margin, pre-tax(8) decreased relative to fourth quarter 2019
        reflecting the costs of actions taken to support customers and
        employees, and investments in the business for future growth.

Group Disability and Other Operations(6)

This segment includes Cigna's Group Disability and Life business which offers group long-term and short-term disability, and group life, accident, voluntary and specialty insurance products and services. Additionally, this segment includes Corporate Owned Life Insurance ("COLI") and the Company's run-off operations.

Financial Results (dollars in millions):


                                                                         
            
     Three Months Ended                          Year Ended


                                                
          
          December 31,                 September 30,      December 31,


                                                  2020          2019         2020                        2020






     Adjusted Revenues(1)                              $
        1,283                                           $
              1,293                 $
        1,314 $
       5,264



     Adjusted Income from Operations, Pre-Tax2            $
        11                                             $
              125                    $
        70   $
       290



     Adjusted Margin, Pre-Tax8                   0.9%                     9.7%                                           5.3%             5.5%

    --  Fourth quarter 2020 adjusted income from operations, pre-tax(2) and
        adjusted margin, pre-tax(8) decreased relative to fourth quarter 2019
        reflecting elevated life claims primarily related to the COVID-19
        pandemic and unfavorable disability claims.
    --  On December 31, 2020, Cigna completed the sale of its Group Disability
        and Life business to New York Life for $6.2 billion.

Corporate

Corporate reflects interest expense, as well as amounts not allocated to operating segments and includes intersegment eliminations.



     
                Financial Results (dollars in millions):




                                                                      
              
         Three Months Ended                      Year Ended


                                                                    December 31,                    September 30,              December 31,


                                                            2020       2019       2020                            2020






     Adjusted (Loss) from Operations, Pre-Tax(2)                $
      (381)                                            $
     (439)              $
     (366) $
     (1,552)

    --  Fourth quarter 2020 adjusted loss from operations, pre-tax(2) decreased
        relative to fourth quarter 2019 as a result of lower interest expense
        due to a lower level of outstanding debt.

2021 OUTLOOK

Cigna's outlook for full year 2021 adjusted revenues(1,3) is projected to be at least $165 billion. Cigna's outlook for full year 2021 consolidated adjusted income from operations(2,3) is at least $6.95 billion, or at least $20.00 per share. This outlook includes approximately $1.25 per share in net unfavorable impacts of COVID-19. Additionally, this outlook includes the impact of future share repurchases and anticipated 2021 dividends.



       
                (dollars in millions, except where noted and per share amounts)



       
                
                  2021 Consolidated Metrics                              
       
              
              Projection for Full Year Ending

                                                                                             
            
              
              December 31, 2021

    ---


       Adjusted Revenues1,3                                                                       
            
            at least $165,000



       Adjusted Income from Operations2,3                                                          
            
            at least $6,950



       Adjusted Income from Operations, per share2,3                                               
            
            at least $20.00



       SG&A Expense Ratio3,4                                                                                                             7.5% to 8.0%



       Adjusted Tax Rate3,11                                                                                                           22.5% to 23.5%



       Interest Expense                                                                                
            
            ~$1,300



       Adjusted Margin, After-Tax3,8                                                                                                            ~4.2%



       Cash Flow from Operations(3)                                                                
            
            at least $7,500



       Capital Expenditures(3)                                                                         
            
            ~$1,000



       Shareholder Dividends(3)                                                                        
            
            ~$1,400



       Weighted Average Shares Outstanding (millions)(3)                                             
            
            346 to 349





       
                
                  2021 Evernorth Metrics

    ---


       Adjusted Income from Operations, Pre-Tax2,3                                                 
            
            at least $5,600



       Adjusted Pharmacy Scripts3,9                                                             
            
            at least 1.55 billion





       
                
                  2021 U.S. Medical Metrics

    ---


       Adjusted Income from Operations, Pre-Tax2,3                                                 
            
            at least $3,800



       Medical Care Ratio4                                                                                                             81.0% to 82.0%




                                    Total Medical Customer Growth (lives)
               
     
     5         
            
            at least 325,000

    ---

The foregoing statements represent the Company's current estimates of Cigna's 2021 consolidated and segment adjusted income from operations(2,3) and other key metrics as of the date of this release. Actual results may differ materially depending on a number of factors. Investors are urged to read the Cautionary Note Regarding Forward-Looking Statements included in this release. Management does not assume any obligation to update these estimates.

This quarterly earnings release and the Quarterly Financial Supplement are available on Cigna's website in the Investor Relations section (https://www.cigna.com/aboutcigna/investors). Management will be hosting a conference call to review full year 2020 results and discuss full year 2021 outlook beginning today at 8:30 a.m. ET. A link to the conference call is available in the Investor Relations section of Cigna's website located at https://www.cigna.com/aboutcigna/investors/events/index.page.

The call-in numbers for the conference call are as follows:

Live Call
(800) 857-1657 (Domestic)
(773) 799-3811 (International)
Passcode: 242021

Replay
(866) 451-8962 (Domestic)
(203) 369-1203 (International)

It is strongly suggested you dial in to the conference call by 8:15 a.m. ET.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Cigna delivers choice, predictability, affordability and access to quality care through integrated capabilities and connected, personalized solutions that advance whole person health. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Evernorth companies or their affiliates, and Express Scripts companies or their affiliates. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products.

Cigna maintains sales capability in over 30 countries and jurisdictions, and has more than 175 million customer relationships throughout the world. To learn more about Cigna(®), including links to follow us on Facebook or Twitter, visit www.cigna.com.


           Notes:




      
      
         1.  At the consolidated level, the measure
                    "adjusted revenues" is not determined in
                    accordance with accounting principles
                    generally accepted in the United States
                    (GAAP) and should not be viewed as a
                    substitute for the most directly comparable
                    GAAP measure, "total revenues."  Cigna
                    defines adjusted revenues as total revenues
                    excluding net realized investment results
                    from equity method investments and special
                    items.  Special items are identified in
                    Exhibit 1 of this earnings release.  For
                    periods prior to 2020, Cigna also excludes
                    revenue contributions from transitioning
                    pharmacy benefit management clients, Anthem
                    Inc. and Coventry Health Care, Inc. (the
                    "transitioning clients").  Cigna excludes
                    these items from this measure because they
                    are not indicative of past or future
                    underlying performance of the business.  See
                    Exhibit 1 for a reconciliation of
                    consolidated adjusted revenues to total
                    revenues.




      
      
         2.  Adjusted income (loss) from operations is
                    defined as shareholders' net income (loss)
                    excluding the following adjustments: net
                    realized investment results, amortization of
                    acquired intangible assets, and special
                    items.  For periods prior to 2020, Cigna
                    also excludes earnings contributions from
                    transitioning clients. Adjusted income
                    (loss) from operations is measured on an
                    after-tax basis for consolidated results
                    and on a pre-tax basis for segment results.




                  Adjusted income (loss) from operations is a
                    measure of profitability used by Cigna's
                    management because it presents the
                    underlying results of operations of Cigna's
                    businesses and permits analysis of trends in
                    underlying revenue, expenses and
                    shareholders' net income.  This consolidated
                    measure is not determined in accordance with
                    GAAP and should not be viewed as a
                    substitute for the most directly comparable
                    GAAP measure, shareholders' net income. See
                    Exhibit 1 for a reconciliation of
                    consolidated adjusted income from operations
                    to shareholders' net income.




      
      
         3.  Certain adjusted metrics presented for 2019
                    exclude contributions from transitioning
                    clients. As previously disclosed, beginning
                    in 2020, Cigna no longer excludes
                    contributions from transitioning clients
                    from its adjusted metrics, as the transition
                    for those clients was substantially complete
                    as of December 31, 2019.




                  Management is not able to provide a
                    reconciliation of adjusted income from
                    operations to shareholders' net income
                    (loss) or adjusted revenues to total
                    revenues on a forward-looking basis because
                    it is unable to predict, without
                    unreasonable effort, certain components
                    thereof including (i) future net realized
                    investment results (from equity method
                    investments with respect to adjusted
                    revenues) and (ii) future special items.
                    These items are inherently uncertain and
                    depend on various factors, many of which are
                    beyond Cigna's control. As such, any
                    associated estimate and its impact on
                    shareholders' net income and total revenues
                    could vary materially.




                  The Company's outlook excludes the potential
                    effects of any business combinations that
                    may occur after the date of this earnings
                    release. The Company's outlook includes the
                    potential effects of future share
                    repurchases and anticipated 2021 dividends.




                  On January 6, 2021, Cigna announced that its
                    Board of Directors had instituted a
                    quarterly cash dividend and declared the
                    first quarterly cash dividend of $1.00 per
                    share of common stock to be paid on March
                    25, 2021 to shareholders of record as of the
                    close of trading on March 10, 2021. Cigna
                    currently intends to pay regular quarterly
                    dividends, with future declarations subject
                    to approval by its Board of Directors and
                    the Board's determination that the
                    declaration of dividends remains in the best
                    interests of Cigna and its shareholders. The
                    decision of whether to pay future dividends
                    and the amount of any such dividends will be
                    based on the Company's financial position,
                    results of operations, cash flows, capital
                    requirements, the requirements of applicable
                    law and any other factors the Board of
                    Directors may deem relevant.




                  The timing and actual number of shares
                    repurchased will depend on a variety of
                    factors, including price, general business
                    and market conditions, and alternate uses of
                    capital. The share repurchase program may be
                    effected through open market purchases in
                    compliance with Rule 10b-18 under the
                    Securities Exchange Act of 1934, as amended,
                    including through Rule 10b5-1 trading
                    plans, or privately negotiated transactions.
                    The program may be suspended or discontinued
                    at any time.




      
      
         4.  Operating ratios are defined as follows:




                  --                           Medical care ratio represents medical
                                                costs as a percentage of premiums for
                                                all U.S. commercial risk products,
                                                including medical, pharmacy, dental,
                                                stop loss and behavioral products
                                                provided through guaranteed cost or
                                                experience-rated funding arrangements,
                                                as well as Medicare Advantage, Medicare
                                                Part D, Medicare Supplement, Medicaid,
                                                and individual on and off-exchange
                                                products, within Cigna's U.S. Medical
                                                segment.


                  --                           SG&A expense ratio represents enterprise
                                                selling, general and administrative
                                                expenses excluding special items and,
                                                prior to 2020, expenses from
                                                transitioning clients, as a percentage
                                                of adjusted revenue at a consolidated
                                                level.






      
      
         5.  Customer relationships are defined as
                    follows:




                  --                           Total medical customers includes
                                                individuals in Cigna's U.S. Medical and
                                                International Markets segments who meet
                                                any one of the following criteria: are
                                                covered under a medical insurance
                                                policy, managed care arrangement, or
                                                service agreement issued by Cigna; have
                                                access to Cigna's provider network for
                                                covered services under their medical
                                                plan; or have medical claims and
                                                services that are administered by Cigna.


                   --                           Pharmacy customer relationships for
                                                periods prior to 2020 excludes
                                                transitioning clients.


                   --                           International Markets medical customers
                                                excludes medical customers served by
                                                less than 100% owned subsidiaries.


                   --                           International Markets supplemental
                                                policies exclude International Markets
                                                medical customers included in total
                                                medical customers.


                   --                           Group Disability and Life covered lives
                                                are estimated.




      
      
         6.  As of the third quarter 2020, the segment
                    previously reported as "Health Services" is
                    reported as "Evernorth", and the segment
                    previously reported as "Integrated Medical"
                    is reported as "U.S. Medical".
                    Additionally, U.S. Medical's two operating
                    segments previously reported as "Commercial"
                    and "Government" are now reported as "U.S.
                    Commercial" and "U.S. Government".  There
                    are no changes to the underlying businesses
                    reported in any of these segments.




                  Beginning first quarter 2021, in our earnings
                    release and quarterly financial supplement
                    the "Group Disability and Other" segment
                    will be combined with "Corporate" and called
                    "Corporate and Other Operations". This
                    change to simplify reporting was enabled by
                    the sale of the Group Disability and Life
                    business.




      
      
         7.  Cigna owns a 50% non-controlling interest in
                    its China joint venture.  Cigna's 50% share
                    of the joint venture's earnings is reported
                    in Fees and Other Revenues using the equity
                    method of accounting under GAAP.  As such,
                    the adjusted revenues and policy counts for
                    the International Markets segment do not
                    include the China joint venture.




      
      
         8.  Adjusted margin, pre-tax, is calculated by
                    dividing adjusted income (loss) from
                    operations, pre-tax by adjusted revenues
                    for each segment.




                  Adjusted margin, after-tax, is calculated by
                    dividing consolidated adjusted income (loss)
                    from operations by consolidated adjusted
                    revenues.  Adjusted income (loss) from
                    operations is measured on an after-tax
                    basis for consolidated results.




      
      
         9.  For Evernorth adjusted pharmacy scripts, non-
                    specialty network scripts filled through 90-
                    day programs and home delivery scripts are
                    multiplied by three.  All other network and
                    specialty scripts are counted as one script.




     
      
         10.  Medical costs payable within the U.S. Medical
                    segment are presented net of reinsurance and
                    other recoverables.  The gross medical costs
                    payable balance was $3.18 billion as of
                    December 31, 2020, $3.20 billion as of
                    September 30, 2020, and $2.89 billion as of
                    December 31, 2019.




     
      
         11.  The measure "adjusted tax rate" is not
                    determined in accordance with GAAP and
                    should not be viewed as a substitute for the
                    most directly comparable GAAP measure,
                    "consolidated effective tax rate". We define
                    adjusted tax rate as the consolidated income
                    tax rate applicable to the Company's pre-
                    tax income excluding net realized investment
                    results, amortization of acquired intangible
                    assets, special items, and transitioning
                    clients. Management is not able to provide a
                    reconciliation to the consolidated effective
                    tax rate on a forward-looking basis because
                    we are unable to predict, without
                    unreasonable effort, certain components
                    thereof include (i) future net realized
                    investment results and (ii) future special
                    items.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This press release, and oral statements made in connection with this release, may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on Cigna's current expectations and projections about future trends, events and uncertainties. These statements are not historical facts. Forward-looking statements may include, among others, statements concerning our projected adjusted income from operations outlook for 2021 on a consolidated per share, and segment basis; projected adjusted revenue outlook for 2021; projected total medical customer growth over year end 2020; projected adjusted pharmacy scripts for 2021; projected medical care and SG&A expense ratios; projected consolidated adjusted tax rate; projected interest expense; projected adjusted margin; projected cash flow from operations; projected capital expenditures; future dividends; projected weighted average shares outstanding; future financial or operating performance, including our ability to deliver affordable, personalized and innovative solutions for our customers and clients, including in light of the challenges presented by the COVID-19 pandemic; future growth, business strategy, strategic or operational initiatives; economic, regulatory or competitive environments, particularly with respect to the pace and extent of change in these areas; financing or capital deployment plans and amounts available for future deployment; our prospects for growth in the coming years; strategic transactions; and other statements regarding Cigna's future beliefs, expectations, plans, intentions, liquidity, cash flows, financial condition or performance. You may identify forward-looking statements by the use of words such as "believe," "expect," "plan," "intend," "anticipate," "estimate," "predict," "potential," "may," "should," "will" or other words or expressions of similar meaning, although not all forward-looking statements contain such terms.

Forward-looking statements are subject to risks and uncertainties, both known and unknown, that could cause actual results to differ materially from those expressed or implied in forward-looking statements. Such risks and uncertainties include, but are not limited to: our ability to achieve our strategic and operational initiatives; our ability to adapt to changes in an evolving and rapidly changing industry; the scale, scope and duration of the COVID-19 pandemic and its potential impact on our business, operating results, cash flows or financial condition, our ability to compete effectively, differentiate our products and services from those of our competitors and maintain or increase market share; price competition and other pressures that could compress our margins or result in premiums that are insufficient to cover the cost of services delivered to our customers; the potential for actual claims to exceed our estimates related to expected medical claims; our ability to develop and maintain satisfactory relationships with physicians, hospitals, other health service providers and with producers and consultants; our ability to maintain relationships with one or more key pharmaceutical manufacturers or if payments made or discounts provided decline; changes in the pharmacy provider marketplace or pharmacy networks; changes in drug pricing or industry pricing benchmarks; political, legal, operational, regulatory, economic and other risks that could affect our multinational operations; risks related to strategic transactions and realization of the expected benefits of such transactions, as well as integration difficulties or underperformance relative to expectations; dependence on success of relationships with third parties; risk of significant disruption within our operations or among key suppliers or third parties; our ability to invest in and properly maintain our information technology and other business systems; our ability to prevent or contain effects of a potential cyberattack or other privacy or data security incident; potential liability in connection with managing medical practices and operating pharmacies, onsite clinics and other types of medical facilities; the substantial level of government regulation over our business and the potential effects of new laws or regulations or changes in existing laws or regulations; uncertainties surrounding participation in government-sponsored programs such as Medicare; the outcome of litigation, regulatory audits, investigations; compliance with applicable privacy, security and data laws, regulations and standards; potential failure of our prevention, detection and control systems; unfavorable economic and market conditions, stock market or interest rate declines, risks related to a downgrade in financial strength ratings of our insurance subsidiaries; the impact of our significant indebtedness and the potential for further indebtedness in the future; unfavorable industry, economic or political conditions; credit risk related to our reinsurers; as well as more specific risks and uncertainties discussed in our most recent report on Form 10-K, as supplemented by our Form 10-Q for the quarter ended March 31, 2020, and subsequent reports on Forms 10-K, 10-Q and 8-K available through the Investor Relations section of www.cigna.com. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made, are not guarantees of future performance or results, and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Cigna undertakes no obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as may be required by law.



       
                CIGNA CORPORATION                                                                                                                 Exhibit 1



       
                COMPARATIVE SUMMARY OF FINANCIAL RESULTS (unaudited)



       
                (Dollars in millions, except per share amounts)


                                                                                             Three Months Ended           
              
         Year Ended                     Three Months
                                                                                                                                                                    Ended


                                                                                                December 31,                              December 31,                    September 30,


                                                                                  2020                   2019       2020          2019                         2020

                                                                                                                                                            ---




       
                REVENUES





       Pharmacy revenues                                                                 $
              28,305                                   $
             25,645                                      $
       107,769               $
       103,099    $
       27,802



       Premiums                                                                10,699                           10,005                                    42,627                           39,714                     10,682



       Fees and other revenues                                                  2,337                            2,240                                     8,761                            9,363                      2,174



       Net investment income                                                      371                              355                                     1,244                            1,390                        297

    ---


       
                Total Revenues                                             41,712                           38,245                                   160,401                          153,566                     40,955

    ---


       Revenue contributions from transitioning clients                             -                         (1,690)                                                                  (13,347)



       Net realized investment results from certain equity method investments    (43)                            (17)                                    (130)                            (44)                      (37)



       Special item related to contractual adjustment for a former client           -                                                                    (204)                                                     (117)

    ---


       Adjusted revenues (1)                                                             $
              41,669                                   $
             36,538                                      $
       160,067               $
       140,175    $
       40,801

    ---




       
                SHAREHOLDERS' NET INCOME





       
                Shareholders' net income                                          $
     
                4,135                           $
            
               977                                   $
      
         8,458            $
      
         5,104 $
     
         1,388



       After-tax adjustments to reconcile adjusted income from operations



       Net realized investment (gains) losses                                   (169)                            (90)                                    (244)                           (190)                      (64)



       Amortization of acquired intangible assets                                 370                              554                                     1,431                            2,248                        376



       Adjustment for transitioning clients                                         -                            (99)                                                                  (1,316)



       
                Special Items



       Integration and transaction-related costs                                  148                              116                                       404                              427                         83



       Debt extinguishment costs                                                    -                                                                      151



       Charge for organizational efficiency plan                                    -                             162                                        24                              162



       Charges associated with litigation matters                                   -                                                                       19                               41



       Risk corridors recovery                                                      -                                                                     (76)                                                      (76)



       Contractual adjustment for a former client                                   -                                                                    (155)                                                      (89)



       (Gain) on sale of business                                             (3,217)                                                                  (3,217)

    ---


       Adjusted income from operations                                                    $
              1,267                                    $
             1,620                                        $
       6,795                 $
       6,476     $
       1,618

    ---




       
                Pre-tax adjusted income (loss) from operations by segment

    ---


       Evernorth                                                                          $
              1,589                                    $
             1,537                                        $
       5,363                 $
       5,092     $
       1,443



       U.S. Medical                                                               328                              718                                     3,807                            3,831                        757



       International Markets                                                       91                              155                                       900                              762                        208



       Group Disability and Other                                                  11                              125                                       290                              501                         70



       Corporate                                                                (381)                           (439)                                  (1,552)                         (1,824)                     (366)

    ---


       Consolidated pre-tax adjusted income from operations                     1,638                            2,096                                     8,808                            8,362                      2,112

    ---


           Adjusted income tax expense                                          (371)                           (476)                                  (2,013)                         (1,886)                     (494)

    ---


       Consolidated after-tax adjusted income from operations                             $
              1,267                                    $
             1,620                                        $
       6,795                 $
       6,476     $
       1,618

    ---




       
                DILUTED EARNINGS PER SHARE





       Shareholders' net income                                                           $
              11.45                                     $
             2.60                                        $
       22.96                 $
       13.44      $
       3.78



       After-tax adjustments to reconcile to adjusted income from operations



       Net realized investment (gains) losses                                  (0.47)                          (0.24)                                   (0.66)                          (0.50)                    (0.17)



       Amortization of acquired intangible assets                                1.03                             1.47                                      3.88                             5.92                       1.02



       Adjustment for transitioning clients                                         -                          (0.26)                                                                   (3.46)



       
                Special items



       Integration and transaction-related costs                                 0.41                             0.31                                      1.10                             1.11                       0.23



       Debt extinguishment costs                                                    -                                                                     0.41



       Charge for organizational efficiency plan                                    -                            0.43                                      0.07                             0.43



       Charges associated with litigation matters                                   -                                                                     0.05                             0.11



       Risk corridors recovery                                                      -                                                                   (0.21)                                                    (0.21)



       Contractual adjustment for a former client                                   -                                                                   (0.42)                                                    (0.24)



       (Gain) on sale of business                                              (8.91)                                                                   (8.73)

    ---


       Adjusted income from operations(2)                                                  $
              3.51                                     $
             4.31                                        $
       18.45                 $
       17.05      $
       4.41

    ---


       Weighted average shares (in thousands)                                 361,115                          376,045                                   368,389                          379,817                    367,190

    ---


       Common shares outstanding (in thousands)                                                             354,771                                   372,531                          362,403

    ---




       
                SHAREHOLDERS' EQUITY at December 31,                                                              $
      50,321                                           $
              45,338

    ---




       
                SHAREHOLDERS' EQUITY PER SHARE at December 31,                                                    $
      141.84                                           $
              121.70

    ---




     
     (1) Adjusted revenues is defined as
              total revenues excluding the
              following adjustments: special
              items and Cigna's share of
              certain realized investment
              results of its joint ventures
              reported using the equity method.
               For periods prior to 2020, we
               also excluded revenue
              contributions from transitioning
              clients. These items are excluded
              because they are not indicative
              of past or future underlying
              performance of our businesses.



     
     (2) Adjusted income (loss) from
              operations is defined as
              shareholders' net income (loss)
              excluding the following after-
              tax adjustments: realized
              investment results, amortization
              of acquired intangible assets and
              special items. For periods prior
              to 2020, we also excluded
              earnings contributions from
              transitioning clients.

INVESTOR RELATIONS CONTACT:
Alexis Jones
215-761-3637
Alexis.Jones@cigna.com

MEDIA CONTACT:
Jim Cohn
224-214-8781
James.Cohn@cigna.com

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