RealNetworks Announces Fourth Quarter And Full Year 2020 Financial Results

SEATTLE, Feb. 10, 2021 /PRNewswire/ -- RealNetworks, Inc. (Nasdaq: RNWK), a leader in AI-powered digital media software and services, today announced its financial results* for the fourth quarter and full year ended December 31, 2020.

    --  2020 revenue from continuing operations of $68.1 million, up 3%
        year-over-year due to aggregate growth of over 110% from two key growth
        initiatives (free-to-play mobile Games and SAFR), offset by declines in
        legacy businesses
    --  2020 net loss from continuing operations of $(5.1) million, an
        improvement of $10.1 million compared to 2019; 2020 adjusted EBITDA loss
        of $(8.6) million, an improvement of $11.4 million compared to 2019
    --  Continued traction with SAFR driven by successes in the U.S. Federal
        market and in Japan and Korea
    --  Completed the sale of Napster to MelodyVR for total consideration of
        $26.6 million and buyer's assumption of approximately $44.0 million in
        payment obligations
    --  Ended the year with $23.9 million in unrestricted cash and cash
        equivalents, up from $8.5 million on December 31, 2019

Management Commentary

"2020 was a year of strong achievements for RealNetworks in spite of the challenges associated with the Global Pandemic that had a huge impact on businesses and people around the globe," said Rob Glaser, Founder, Chairman, and Chief Executive Officer of RealNetworks. "Revenue from two of our key growth initiatives - free-to-play mobile Games and SAFR - grew over 110% from 2019. We are also pleased to have completed the sale of Napster to MelodyVR. We believe the sale of Napster simplifies Real and will help us deepen our focus on our growth initiatives and create long-term shareholder value."

Full Year 2020 Financial Highlights from Continuing Operations

    --  Revenue was $68.1 million, up 3% compared to $65.8 million in 2019.
    --  Revenue from key growth initiatives, free-to-play mobile Games and SAFR,
        increased over 110% from 2019.
    --  Games revenue was $28.6 million, up 12% compared to $25.5 million in
        2019.
    --  Gross profit margin was 76%, up from 74% in 2019.
    --  Operating expenses decreased $19.0 million, or 25%, from 2019.
        Normalizing for certain one-time and non-cash items, operating expenses
        decreased $10.0 million, or 14%, from 2019.
    --  Net loss attributable to RealNetworks was $(4.8) million, or $(0.13) per
        diluted share, compared to a net loss of $(15.1) million, or $(0.40) per
        diluted share in 2019. Included in net loss attributable to RealNetworks
        in 2020 was a gain of $8.6 million and in 2019 was a gain of $12.3
        million related to the transaction involving the Company's interest in
        Napster.
    --  Adjusted EBITDA was a loss of $(8.6) million compared to a loss of
        $(19.9) million in 2019. A reconciliation of GAAP net income (loss)
        including noncontrolling interests to adjusted EBITDA, a non-GAAP
        measure, is provided in the financial tables that accompany this
        release.
    --  At December 31, 2020, the Company had $23.9 million in unrestricted cash
        and cash equivalents compared to $13.2 million at September 30, 2020 and
        $8.5 million at December 31, 2019.

Fourth Quarter 2020 Financial Highlights from Continuing Operations

    --  Revenue was $17.6 million, up 6% compared to $16.6 million in the prior
        quarter and up 2% compared to $17.3 million in the prior year period.
    --  Games revenue was $6.9 million, down 10% compared to $7.6 million in the
        prior quarter and up 5% compared to $6.6 million in the prior year
        period.
    --  Gross profit margin was 77%, up from 75% in the prior quarter and up
        from 76% in the prior year period.
    --  Operating expenses decreased $7.2 million, or 47%, from the prior
        quarter and decreased $9.3 million, or 53%, from the prior year period.
        Normalizing for certain one-time and non-cash items, operating expenses
        were relatively flat with the prior quarter and decreased $1.7 million,
        or 10%, from the prior year period.
    --  Net income attributable to RealNetworks was $6.1 million, or $0.16 per
        diluted share, compared to a net loss of $(3.2) million, or $(0.08) per
        diluted share, in the prior quarter and a net loss of $(4.5) million, or
        $(0.12) per diluted share, in the prior year period. Included in net
        loss attributable to RealNetworks in the fourth quarter of 2020 was a
        gain of $8.4 million related to the transaction involving the Company's
        interest in Napster.
    --  Adjusted EBITDA was a loss of $(0.9) million compared to a loss of
        $(1.9) million in the prior quarter and a loss of $(2.9) million in the
        prior year period.

Corporate Developments

    --  On December 30, 2020, the Company announced the completion of the sale
        of Napster to MelodyVR for a total transaction value of approximately
        $70.6 million valued at the closing date, comprising $15.0 million in
        cash, $11.6 million in MelodyVR stock, and assumption by MelodyVR of
        approximately $44.0 million in payment obligations, primarily to various
        music industry entities. The Company received $10.6 million in MelodyVR
        stock and $6.7 million in cash as debt repayment and liquidation
        preference plus $3.0 million of cash to be held in an 18-month indemnity
        escrow. The Company expects to provide $4.8 million of consideration
        (equity and/or cash) to a third party to fulfill the terms of a January
        2019 agreement to acquire its stake in Napster.
    --  Effective March 1, 2021, Christine Chambers will be appointed to the
        position of Senior Vice President, Chief Financial Officer and
        Treasurer. Ms. Chambers will be rejoining RealNetworks, having served
        the Company in various finance roles for nearly a decade, most recently
        as Vice President, Finance. Ms. Chambers will report to President and
        COO Mike Ensing. Ms. Chambers succeeds Judd Lee, who will be
        transitioning out of the Company in March.

Business Outlook

As has been the case over the past year, RealNetworks is not providing guidance for the first quarter ending March 31, 2021.

Conference Call and Webcast Information

RealNetworks will host a conference call today to review its results and discuss its performance at approximately 4:30 p.m. ET / 1:30 p.m. PT. Participants may join the conference call by dialing 1-877-451-6152 (United States) or 1-201-389-0879 (International). A telephonic replay of the call will also be available shortly after the completion of the call, until 11:59 pm ET on Wednesday, March 3, 2021, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 13714971.

A live webcast will be available on RealNetworks' Investor Relations site under the Events & Presentations section at http://investor.realnetworks.com and will be archived online upon completion of the conference call.

About RealNetworks
Building on a rich history of digital media expertise and innovation, RealNetworks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives. Real's portfolio includes SAFR, the world's premier computer vision platform for live video, Kontxt, an industry leading NLP (Natural Language Processing) platform for text and multi-media analysis, and leveraging its digital media expertise, a mobile games business focused on the large free-to-play segment. For information about all of our products, visit www.realnetworks.com.

About Continuing and Discontinued Operations and Non-GAAP Financial Measures

*This release refers to "continuing" and "discontinued" operations due to the completion of the sale of Napster, RealNetworks' 84%-owned subsidiary, to MelodyVR Group PLC, which closed on December 30, 2020. Effective as of the August 25, 2020 announcement date, Napster has been treated as a discontinued operation for accounting and disclosure purposes; therefore, unless otherwise noted, results presented in this release relate to the continuing operations of RealNetworks, which exclude Napster.

To supplement RealNetworks' consolidated financial information presented in accordance with GAAP in this press release, the company also discloses certain non-GAAP financial measures, including adjusted EBITDA and contribution margin by reportable segment, which management believes provide investors with useful information.

In the financial tables of our earnings press release, RealNetworks has included reconciliations of GAAP net income (loss) from continuing operations to adjusted EBITDA and operating income (loss) by reportable segment to contribution margin by reportable segment.

The rationale for management's use of non-GAAP measures is included in the supplementary materials presented with the quarterly earnings materials. Please refer to Exhibit 99.2 ("Information Regarding Non-GAAP Financial Measures") to the company's report on Form 8-K, which is being submitted today to the SEC.

Forward-Looking Statements
This press release contains forward-looking statements that involve risks and uncertainties, including statements relating to our current expectations regarding our future growth, profitability, and market position, our financial condition and liquidity, our strategic focus and initiatives, product plans, agreements with partners, and expectations and contingencies relating to the sale of Napster. All statements contained in this press release that do not relate to matters of historical fact should be considered forward-looking statements. These statements reflect our expectations as of today, and actual results may differ materially from the results predicted. Factors that could cause actual results for RealNetworks, on a consolidated basis, to differ from the results predicted include: our ability to realize operating efficiencies, growth and other benefits from the implementation of our growth initiatives and restructuring efforts; cash usage and conservation, and the pursuit of additional funding sources; successful monetization of our products and services; competitive risks, including the emergence or growth of competing technologies, products and services; potential outcomes and effects of claims and legal proceedings; risks associated with key customer or strategic relationships and business acquisitions; challenges caused by the COVID-19 pandemic; disruptions in the global financial markets, including changes in consumer spending and impacts to credit availability; and fluctuations in foreign currencies. More information about potential risk factors that could affect our business and financial results is included in RealNetworks' latest annual report on Form 10-K for year ended December 31, 2019 its quarterly reports on Form 10-Q and in other reports and documents filed by RealNetworks from time to time with the Securities and Exchange Commission. The preparation of our financial statements and forward-looking financial guidance requires us to make estimates and assumptions that affect the reported amount of assets and liabilities, and revenues and expenses during the reported period. Actual results may differ materially from these estimates under different assumptions or conditions. RealNetworks assumes no obligation to update any forward-looking statements or information, which are in effect as of their respective dates.

For More Information:
Investor Relations for RealNetworks
Kimberly Orlando, Addo Investor Relations
310-829-5400
IR@realnetworks.com
RNWK-F


                                                                                               
     
              RealNetworks, Inc. and Subsidiaries
                                                                                             
       Condensed Consolidated Statements of Operations
                                                                                                        
              (Unaudited)




                                                                                                                           
            
              Quarter Ended                                      Year ended December 31,

                                                                                                                           
            
              December 31,

                                                                                                                                                                                ---



                                                                                                                           2020                                  2019                            2020                 2019

                                                                                                                                                                                                                    ---



                                                                                                                                    
            
               (in thousands, except per share data)





             Net revenue                                                                                                         $
            17,601                                      $
          17,311                       $
       68,062      $
         65,802



             Cost of revenue                                                                                             4,036                                   4,204                                    16,465                  17,226




                       Gross profit                                                                                     13,565                                  13,107                                    51,597                  48,576





             Operating expenses:



                   Research and development                                                                              5,944                                   6,411                                    24,319                  27,850



                   Sales and marketing                                                                                   5,073                                   5,515                                    21,042                  23,016



                   General and administrative                                                                            4,068                                   4,846                                    17,331                  21,820



            Fair value adjustments to contingent consideration liability                                               (8,400)                                    300                                   (8,600)                   1,000



                   Restructuring and other charges                                                                       1,432                                     367                                     2,529                   1,954





                       Total operating expenses                                                                          8,117                                  17,439                                    56,621                  75,640






             Operating income (loss)                                                                                     5,448                                 (4,332)                                   (5,024)                (27,064)






             Other income (expenses):



                   Interest expense                                                                                        (8)                                                                            (20)



                   Interest income                                                                                           7                                       9                                        38                      98



                   Gain on equity and other investments, net                                                               201                                                                              111                  12,338



                   Other income (expenses), net                                                                          (227)                                   (95)                                    (164)                    102






                       Total other income (expenses), net                                                                 (27)                                   (86)                                     (35)                 12,538






            Income (loss) from continuing operations before income taxes                                                 5,421                                 (4,418)                                   (5,059)                (14,526)



             Income tax expense (benefit)                                                                                (551)                                    187                                        55                     702






            Net income (loss) from continuing operations                                                                 5,972                                 (4,605)                                   (5,114)                (15,228)



            Net income (loss) from discontinued operations, net of tax                                                   2,260                                 (2,158)                                     (206)                (6,030)




            Net income (loss)                                                                                            8,232                                 (6,763)                                   (5,320)                (21,258)



            Net loss attributable to noncontrolling interests of continuing operations                                    (88)                                   (57)                                    (284)                  (163)



            Net income (loss) attributable to noncontrolling interests of discontinued                                     180                                   (342)                                    (184)                (1,094)
    operations




            Net income (loss) attributable to RealNetworks                                                                        $
            8,140                                     $
          (6,364)                     $
       (4,852)   $
         (20,001)






            Net income (loss) from continuing operations attributable to RealNetworks                                             $
            6,060                                     $
          (4,548)                     $
       (4,830)   $
         (15,065)



            Net income (loss) from discontinued operations attributable to RealNetworks                                  2,080                                 (1,816)                                      (22)                (4,936)




            Net income (loss) attributable to RealNetworks                                                                        $
            8,140                                     $
          (6,364)                     $
       (4,852)   $
         (20,001)






            Net income (loss) per share attributable to RealNetworks- Basic:



                   Continuing operations                                                                                           $
            0.16                                      $
          (0.12)                      $
       (0.13)     $
         (0.40)



                   Discontinued operations                                                                                0.05                                  (0.05)                                                          (0.13)




                          Net income (loss) per share attributable to RealNetworks- Basic                                          $
            0.21                                      $
          (0.17)                      $
       (0.13)     $
         (0.53)





            Net income (loss) per share attributable to RealNetworks- Diluted:



                   Continuing operations                                                                                           $
            0.16                                      $
          (0.12)                      $
       (0.13)     $
         (0.40)



                   Discontinued operations                                                                                0.05                                  (0.05)                                                          (0.13)




                          Net income (loss) per share attributable to RealNetworks- Diluted                                        $
            0.21                                      $
          (0.17)                      $
       (0.13)     $
         (0.53)





             Shares used to compute basic net income (loss) per share                                                   38,345                                  38,142                                    38,272                  37,944



             Shares used to compute diluted net income (loss) per share                                                 38,489                                  38,142                                    38,272                  37,944


                                                              
        
              RealNetworks, Inc. and Subsidiaries
                                                                
          Condensed Consolidated Balance Sheets
                                                                       
                (Unaudited)




                                                                                                                   December 31,                            December 31,

                                                                                                                           2020                     2019

                                                                                                                                                    ---

                                                                                                                                  (in thousands)


                                                                     
             
                ASSETS



      Current assets:



      Cash and cash equivalents                                                                                                $
              23,940                     $
       8,472



      Trade accounts receivable, net                                                                                    10,229                     12,767



      Deferred costs, current portion                                                                                      196                        537



      Investments                                                                                                        9,965



      Prepaid expenses and other current assets                                                                          3,480                      4,428



      Current assets of discontinued operations                                                                              -                    28,376




      Total current assets                                                                                              47,810                     54,580






      Equipment and software                                                                                            30,726                     31,699



      Leasehold improvements                                                                                             2,776                      3,071




      Total equipment, software, and leasehold improvements                                                             33,502                     34,770



      Less accumulated depreciation and amortization                                                                    31,631                     32,350




      Net equipment, software, and leasehold improvements                                                                1,871                      2,420





      Operating lease assets                                                                                             7,937                     10,198



      Restricted cash equivalents                                                                                        1,630                      4,880



      Other assets                                                                                                       4,150                      1,808



      Deferred costs, non-current portion                                                                                   74                        388



      Deferred tax assets, net                                                                                             909                        761



      Goodwill                                                                                                          17,375                     16,908



      Non-current assets of discontinued operations                                                                          -                    67,811






      Total assets                                                                                                             $
              81,756                   $
       159,754





                                                             
        
               LIABILITIES AND SHAREHOLDERS' EQUITY





      Current liabilities:



      Accounts payable                                                                                                          $
              2,750                     $
       4,042



      Accrued and other current liabilities                                                                             17,850                     17,495



      Deferred revenue, current portion                                                                                  2,122                      2,003



      Current liabilities of discontinued operations                                                                         -                    72,641




      Total current liabilities                                                                                         22,722                     96,181





      Deferred revenue, non-current portion                                                                                 45                         96



      Deferred tax liabilities, net                                                                                      1,129                      1,076



      Long-term lease liabilities                                                                                        6,837                      8,234



      Long-term debt                                                                                                     2,895                      3,900



      Other long-term liabilities                                                                                        2,241                     10,151



      Non-current liabilities of discontinued operations                                                                     -                     1,843






      Total liabilities                                                                                                 35,869                    121,481






      Total shareholders' equity                                                                                        46,149                     38,775






     Noncontrolling interests                                                                                            (262)                     (502)






      Total equity                                                                                                      45,887                     38,273






      Total liabilities and equity                                                                                             $
              81,756                   $
       159,754


                                                                                                         
     
                RealNetworks, Inc. and Subsidiaries
                                                                                                         
       Condensed Consolidated Statements of Cash Flows
                                                                                                                  
                (Unaudited)




                                                                                                                                                                          Year ended December 31,



                                                                                                                                                                 2020                             2019


                                                                                                                                                                               (in thousands)





              Cash flows from operating activities:



              Net loss from continuing operations                                                                                                                    $
       (5,114)                       $
        (15,228)



              Adjustment to reconcile net loss from continuing operations to net cash used in operating
    activities:



              Depreciation and amortization                                                                                                                      944                              1,195



              Stock-based compensation                                                                                                                         1,420                              2,881



              Gain on equity and other investments, net                                                                                                        (111)                          (12,338)



              Loss on impairment of operating lease asset                                                                                                      1,055



              Deferred income taxes, net                                                                                                                       (191)                              (29)



              Foreign currency (gain) loss                                                                                                                       330                                  7



              Fair value adjustments to contingent consideration liability                                                                                   (8,600)                             1,000



              Net change in certain operating assets and liabilities                                                                                           2,184                              1,197



              Net cash used in operating activities - continuing operations                                                                                  (8,083)                          (21,315)



              Net cash used in operating activities - discontinued operations                                                                                (2,555)                           (4,055)




              Net cash used in operating activities                                                                                                         (10,638)                          (25,370)




              Cash flows from investing activities:



              Purchases of equipment, software, and leasehold improvements                                                                                     (408)                             (949)



              Proceeds from sales and maturities of short-term investments                                                                                         -                                24



              Acquisitions, net of cash acquired                                                                                                                   -                            12,249




              Net cash provided by (used in) investing activities - continuing operations                                                                      (408)                            11,324



              Net cash used in investing activities - discontinued operations                                                                                (2,160)                             (243)




              Net cash provided by (used in) investing activities                                                                                            (2,568)                            11,081




              Cash flows from financing activities:



              Proceeds from issuance of common stock                                                                                                               -                               199



              Proceeds from issuance of preferred stock                                                                                                       10,000



              Tax payments from shares withheld upon vesting of restricted stock                                                                                (26)                             (309)



              Proceeds from notes payable and long-term debt                                                                                                   2,876                              3,900



              Repayments of notes payable and long-term debt                                                                                                 (3,922)



              Payment of financing fees                                                                                                                            -                             (622)



              Other financing activities                                                                                                                       2,106                                900




              Net cash provided by financing activities - continuing operations                                                                               11,034                              4,068



              Net cash provided by (used in) financing activities - discontinued operations                                                                    4,945                            (4,691)




              Net cash provided by (used in) financing activities                                                                                             15,979                              (623)




              Effect of exchange rate changes on cash, cash equivalents and restricted cash                                                                      618                              (100)




              Net increase (decrease) in cash, cash equivalents and restricted cash                                                                            3,391                           (15,012)



              Cash, cash equivalents, and restricted cash, beginning of year                                                                                  22,179                             37,191




              Cash, cash equivalents, and restricted cash, end of year                                                                                        25,570                             22,179



              Less: Cash, cash equivalent and restricted cash from discontinued operations                                                                         -                             8,827




              Cash and cash equivalents from continuing operations, end of year                                                                                       $
       25,570                          $
        13,352


                                                                                                                                                                                                                                                                                          
              
                RealNetworks, Inc. and Subsidiaries
                                                                                                                                                                                                                                                                                                
                Supplemental Financial Information
                                                                                                                                                                                                                                                                                                           
                (Unaudited)




                                                                                                                                                                                                                                                        2020                                                                                                                                                              2019



                                                                                                  YTD                                                 Q4                                        Q3                                     Q2                                       Q1                                     YTD                                        Q4                                  Q3            Q2         Q1



                                                                                                                                                                                                                                            
              
                 (in thousands)



       
                Net Revenue by Segment



       Consumer Media (A)                                                                              $
              12,581                                            $
              3,384                                                                $
              2,543                                                                  $
              3,159                                               $
      3,495               $
      13,170          $
      4,432        $
      3,632  $
        2,620  $
        2,486



       Mobile Services (B)                                                                    26,889                                   7,338                                               6,400                                                                   6,461                                                6,690                                                                27,143                6,312                6,895 6,997            6,939



       Games (C)                                                                              28,592                                   6,879                                               7,611                                                                   7,465                                                6,637                                                                25,489                6,567                7,164 6,048            5,710



       
                     Total net revenue                                                             $
              68,062                                           $
              17,601                                                               $
              16,554                                                                 $
              17,085                                              $
      16,822               $
      65,802         $
      17,311       $
      17,691 $
        15,665 $
        15,135






       
                Net Revenue by Product



       
                Consumer Media

    ---


       - Software License (D)                                                                           $
              5,957                                            $
              1,593                                                                  $
              642                                                                  $
              1,702                                               $
      2,020                $
      6,522          $
      2,856        $
      1,987    $
        944    $
        735



       - Subscription Services (E)                                                             3,586                                     867                                                 892                                                                     898                                                  929                                                                 4,148                  992                1,028 1,040            1,088



       - Product Sales (F)                                                                     1,301                                     625                                                 193                                                                     261                                                  222                                                                   825                  193                  207   206              219



       - Advertising & Other (G)                                                               1,737                                     299                                                 816                                                                     298                                                  324                                                                 1,675                  391                  410   430              444





       
                Mobile Services

    ---


       - Software License (H)                                                                  5,110                                   2,376                                                 931                                                                     972                                                  831                                                                 3,101                  657                  888   957              599



       - Subscription Services (I)                                                            21,779                                   4,962                                               5,469                                                                   5,489                                                5,859                                                                24,042                5,655                6,007 6,040            6,340





       
                Games

    ---


       - Subscription Services (J)                                                            10,794                                   2,589                                               2,705                                                                   2,730                                                2,770                                                                12,121                3,007                3,056 3,073            2,985



       - Product Sales (K)                                                                    13,879                                   3,315                                               3,874                                                                   3,712                                                2,978                                                                 9,823                2,580                3,078 2,177            1,988



       - Advertising & Other (L)                                                               3,919                                     975                                               1,032                                                                   1,023                                                  889                                                                 3,545                  980                1,030   798              737







       
                     Total net revenue                                                             $
              68,062                                           $
              17,601                                                               $
              16,554                                                                 $
              17,085                                              $
      16,822               $
      65,802         $
      17,311       $
      17,691 $
        15,665 $
        15,135






       
                Net Revenue by Geography



       United States                                                                                   $
              43,704                                           $
              10,893                                                               $
              11,855                                                                 $
              10,742                                              $
      10,214               $
      39,724         $
      10,153       $
      10,588  $
        9,480  $
        9,503



       Rest of world                                                                          24,358                                   6,708                                               4,699                                                                   6,343                                                6,608                                                                26,078                7,158                7,103 6,185            5,632




       
                     Total net revenue                                                             $
              68,062                                           $
              17,601                                                               $
              16,554                                                                 $
              17,085                                              $
      16,822               $
      65,802         $
      17,311       $
      17,691 $
        15,665 $
        15,135






       
                Net Revenue by Segment



       (A) The Consumer Media segment primarily includes revenue from the licensing of our portfolio of video codec technologies. Also included is RealPlayer and related products, such as the distribution of third-party software products, advertising on RealPlayer websites, sales of RealPlayer Plus software to consumers, and consumer subscriptions such as RealPlayer Plus and SuperPass.



       (B) The Mobile Services segment primarily includes revenue from SaaS services and sales of professional services provided to mobile carriers.



       (C) The Games segment primarily includes revenue from player purchases of in-game virtual goods within our free-to-play games, mobile and PC games, online games subscription services, and advertising on games sites and social network sites.



       
                Net Revenue by Product



       (D) Software licensing revenue within Consumer Media includes revenues from licenses of our video codec technologies.



       (E) Subscriptions revenue within Consumer Media includes revenue from subscriptions such as our RealPlayer Plus and SuperPass offerings.



       (F) Product sales within Consumer Media includes sales of RealPlayer Plus software to consumers.



       (G) Advertising & other revenue within Consumer Media includes distribution of third-party software products and advertising on RealPlayer websites.



       (H) Software license revenue within Mobile Services includes revenue from our integrated RealTimes platform and our facial recognition platform, SAFR.



       (I) Subscription services revenue within Mobile Services includes revenue from ringback tones and our messaging platform services, as well as from related professional services provided to mobile carriers.



       (J) Subscription services revenue within Games includes revenue from online games subscriptions.



       (K) Product sales revenue within Games includes revenue from player purchases of in-game virtual goods, retail and wholesale games-related revenue, sales of mobile games.



       (L) Advertising & other revenue within Games includes advertising on games sites and social network sites.


                                                                                                      
              
                RealNetworks, Inc. and Subsidiaries
                                                                                              
       Segment Results of Operations and Reconciliation to non-GAAP Contribution Margin
                                                                                                                       
                (Unaudited)




                                                                                                              2020                                         2019                              2020    2019



                                                                              Q4                                   Q3                                          Q4                              YTD    YTD



                                                                                                                                  
              
                 (in thousands)

                                                                                                                                                                                                          ---


       
                Consumer Media

    ---




       Net revenue                                                                $
           3,384                                                                      $
              2,543                        $
             4,432                 $
            12,581      $
          13,170



       Cost of revenue                                                      550                                                  593                                                            690                        2,273        3,031




       Gross profit                                                       2,834                                                1,950                                                          3,742                       10,308       10,139





       Gross margin                                                 84
           %                                        77
            %                                                     84
         %                 82
           %    77
        %





       Operating expenses                                                 2,135                                                2,092                                                          2,498                        8,889       11,186




       Operating income (loss), a GAAP measure                                      $
           699                                                                      $
              (142)                       $
             1,244                  $
            1,419     $
          (1,047)



       Depreciation and amortization                                         17                                                   17                                                             34                           62          178





       Contribution margin, a non-GAAP measure                                      $
           716                                                                      $
              (125)                       $
             1,278                  $
            1,481       $
          (869)






       
                Mobile Services

    ---




       Net revenue                                                                $
           7,338                                                                      $
              6,400                        $
             6,312                 $
            26,889      $
          27,143



       Cost of revenue                                                    1,736                                                1,511                                                          1,866                        6,725        7,500



       Gross profit                                                       5,602                                                4,889                                                          4,446                       20,164       19,643





       Gross margin                                                 76
           %                                        76
            %                                                     70
         %                 75
           %    72
        %





       Operating expenses                                                 5,940                                                5,577                                                          7,198                       24,787       29,340




       Operating income (loss), a GAAP measure                                    $
           (338)                                                                     $
              (688)                     $
             (2,752)               $
            (4,623)    $
          (9,697)



       Depreciation and amortization                                        130                                                   88                                                            100                          418          518






       Contribution margin, a non-GAAP measure                                    $
           (208)                                                                     $
              (600)                     $
             (2,652)               $
            (4,205)    $
          (9,179)






       
                Games

    ---




       Net revenue                                                                $
           6,879                                                                      $
              7,611                        $
             6,567                 $
            28,592      $
          25,489



       Cost of revenue                                                    1,744                                                1,955                                                          1,716                        7,451        6,975




       Gross profit                                                       5,135                                                5,656                                                          4,851                       21,141       18,514





       Gross margin                                                 75
           %                                        74
            %                                                     74
         %                 74
           %    73
        %





       Operating expenses                                                 4,885                                                5,152                                                          4,744                       19,936       20,220




       Operating income (loss), a GAAP measure                                      $
           250                                                                        $
              504                          $
             107                  $
            1,205     $
          (1,706)



       Acquisitions related intangible asset amortization                                                                                                                                                                              27



       Depreciation and amortization                                         72                                                   71                                                             85                          347          341






       Contribution margin, a non-GAAP measure                                      $
           322                                                                        $
              575                          $
             192                  $
            1,552     $
          (1,338)






       
                Corporate

    ---




       Cost of revenue                                                                $
           6                                                                          $
              3                         $
             (68)                    $
            16       $
          (280)



       Gross profit                                                         (6)                                                 (3)                                                            68                         (16)         280





       Gross margin                                                         N/A                                                 N/A                                                           N/A                         N/A         N/A





       Operating expenses                                               (4,843)                                               2,521                                                          2,999                        3,009       14,894




       Operating income (loss), a GAAP measure                                    $
           4,837                                                                    $
              (2,524)                     $
             (2,931)               $
            (3,025)   $
          (14,614)



       Other expense, net                                                 (227)                                               (104)                                                          (95)                       (164)         102



       Foreign currency loss                                                305                                                  143                                                            157                          330            7



       Depreciation and amortization                                         28                                                   28                                                             33                          117          131



       Fair value adjustments to contingent consideration liability     (8,400)                                                                                                               300                      (8,600)       1,000



       Restructuring and other charges                                    1,432                                                  307                                                            367                        2,529        1,954



       Stock-based compensation                                             327                                                  390                                                            461                        1,420        2,881





       Contribution margin, a non-GAAP measure                                  $
           (1,698)                                                                   $
              (1,760)                     $
             (1,708)               $
            (7,393)    $
          (8,539)


                                                                                                                           
              
                RealNetworks, Inc. and Subsidiaries
                                                                                                           
     Reconciliation of Net income (loss) from continuing operations to adjusted EBITDA, a non-GAAP measure
                                                                                                                                             
                (Unaudited)




                                                                                                                                                     2020                                                2019                2020                 2019



                                                                                                                   Q4                                               Q3                                         Q4                 YTD                  YTD



                                                                                                                                                                                      
              
                (in thousands)





     
                Reconciliation of GAAP Net income (loss) from continuing operations to adjusted EBITDA:





     Net income (loss) from continuing operations                                                                      $
              5,972                                             $
              (3,308)                              $
      (4,605)                    $
      (5,114)  $
      (15,228)



     Income tax expense (benefit)                                                                              (551)                                     316                                                   187                              55               702



     Interest expense                                                                                              8                                        7                                                                                   20



     Interest income                                                                                             (7)                                     (6)                                                  (9)                           (38)             (98)



     (Gain) loss on equity and other investments, net                                                          (201)                                      37                                                                                (111)         (12,338)



     Foreign currency loss                                                                                       305                                      143                                                   157                             330                 7



     Acquisitions related intangible asset amortization                                                                                                                                                                                                        27



     Depreciation and amortization                                                                               247                                      204                                                   252                             944             1,168



     Fair value adjustments to contingent consideration liability                                            (8,400)                                                                                          300                         (8,600)            1,000



     Restructuring and other charges                                                                           1,432                                      307                                                   367                           2,529             1,954



     Stock-based compensation                                                                                    327                                      390                                                   461                           1,420             2,881




        Adjusted EBITDA, a non-GAAP measure                                                                            $
              (868)                                            $
              (1,910)                              $
      (2,890)                    $
      (8,565)  $
      (19,925)

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SOURCE RealNetworks, Inc.