Feb 03, 2021
Genesys Appoints Kelly Battles as First Independent Member of Company Operating Committee
Feb 02, 2021
Genesys and Limitless Launch New Digital Experience for Consumers
Dec 17, 2020
Genesys Announces COVID-19 Vaccine Rapid Response, a New Digital Solution to Help Companies Meet the Overwhelming Consumer Need for Vaccination Information
Dec 16, 2020
Genesys Launches the Future of Digital Customer Engagement
Nov 11, 2020
Genesys Named a Leader in the Gartner 2020 Magic Quadrant for Contact Center as a Service
Oct 22, 2020
Ethiopian Airlines Taps AI's Predictive Power to Personalize Passenger Experiences and Grow Revenue
Sep 22, 2020
Rochester Regional Health Takes its Patient Communication Center to the Cloud with Genesys
Sep 01, 2020
Genesys Names New CFO to Drive Next Phase of Rapid Growth
Aug 27, 2020
Genesys Announces Partnership with Adobe to Deliver Contextual Customer Experiences
Aug 26, 2020
Genesys Recognized as a Leader of Contact-Center-As-A-Service Providers by Independent Research Firm
Aug 13, 2020
Genesys Unveils Industry's First True Multicloud Architecture for Contact Centers
Aug 11, 2020
Novelvox Updates Custom CTI Connectors And Agent Desktop For Cisco Call Manager (UCM) For Seamless Work From Home Experience
Aug 05, 2020
Survey Shows Consumers Very Willing To Trade Personal Data for Financial Benefits
Jul 28, 2020
Genesys Honors Eight Companies for Customer Experience Impact and Excellence
Jul 21, 2020
New Genesys Cloud Integration with Microsoft Teams Drives Productivity and Collaboration
Jul 14, 2020
UnityBPO Elevates Customer Experiences with Genesys Cloud for Proactive, Modern Service on Any Channel
Jul 08, 2020
Genesys Names Marylou Maco New Head of Global Sales and Field Operations
Jun 23, 2020
Former Google, Microsoft Marketing Executive Joyce Kim Joins Genesys as CMO
Jun 16, 2020
Cegid's Customer Satisfaction Rises Nearly 10% Using Genesys Cloud
Jun 11, 2020
Survey Shows Banks, Healthcare Providers, and Government Remain Most Trusted by Consumers, Despite Lack of Transparency and Data Security Breaches