May 20, 2020
Genesys Survey Finds Nearly 50% of Consumers Feel Companies Lack Empathy When Delivering Customer Service
May 19, 2020
Genesys and Zoom Join Forces to Improve Employee Collaboration and Customer Experiences
May 12, 2020
Waterfield Technologies Launches Jumpstart Services for Genesys PureEngage
May 07, 2020
Concord Servicing Corporation Selects Genesys Cloud to Deliver Personalized Customer Experiences
May 06, 2020
Genesys Virtual Xperience Shines Light on How Organizations are Successfully Overcoming Uncertainty by Leveraging the Cloud and AI
May 06, 2020
Genesys Lauded by Frost & Sullivan for Integrating Automation and Intelligence into its Workforce Optimization Solutions
May 04, 2020
Vitech Releases GENESYS 2020 with Enhanced Capability for Model-Based Systems Engineering
Apr 30, 2020
U.S. Men Are More Willing Than Women to Pay For Good Customer Service
Apr 30, 2020
Cyara Automated CX Assurance Platform Reduces Time to Value for Genesys Cloud Customers
Apr 16, 2020
Industry's First Cisco, Avaya & Genesys CTI Connector For EPIC By NovelVox
Apr 02, 2020
Genesys Helps Organizations Manage Increased Customer Service Demands and Establish Remote Workforces During COVID-19 Pandemic
Mar 10, 2020
ENGIE Improves Customer Experience with Genesys Cloud
Mar 10, 2020
ConvergeOne Recognized with Two Nuance North American Partner Awards
Mar 03, 2020
NovelVox Introduces the CTI Connector and Unified Agent Desktop for Cisco Call Manager (CUCM)
Feb 27, 2020
Genesys Cloud Now Available on AWS Marketplace
Feb 20, 2020
Genesys Spine is pleased to announce the launch of our Sacroiliac Joint Fusion System
Feb 20, 2020
Swisscom Quadruples Customer Interactions in Just Six Months with Genesys Messaging for Apple Business Chat
Feb 19, 2020
New Usage-based Pricing for Genesys Cloud Gives Organizations Ultimate Flexibility
Feb 18, 2020
LumenVox Launches Active Voice Authentication on Genesys AppFoundry
Jan 29, 2020
IST Networks BOTTER Chatbot Now Available on the Genesys AppFoundry