Aug 13, 2020
Genesys Unveils Industry's First True Multicloud Architecture for Contact Centers
Jun 16, 2020
Cegid's Customer Satisfaction Rises Nearly 10% Using Genesys Cloud
May 19, 2020
Genesys and Zoom Join Forces to Improve Employee Collaboration and Customer Experiences
May 07, 2020
Concord Servicing Corporation Selects Genesys Cloud to Deliver Personalized Customer Experiences
May 06, 2020
Genesys Virtual Xperience Shines Light on How Organizations are Successfully Overcoming Uncertainty by Leveraging the Cloud and AI
Apr 02, 2020
Genesys Helps Organizations Manage Increased Customer Service Demands and Establish Remote Workforces During COVID-19 Pandemic
Mar 10, 2020
ENGIE Improves Customer Experience with Genesys Cloud
Feb 27, 2020
Genesys Cloud Now Available on AWS Marketplace
Feb 20, 2020
Swisscom Quadruples Customer Interactions in Just Six Months with Genesys Messaging for Apple Business Chat
Feb 19, 2020
New Usage-based Pricing for Genesys Cloud Gives Organizations Ultimate Flexibility
Jan 23, 2020
Microsoft and Genesys expand partnership to help enterprises seize the power of the cloud for better customer experiences
Jan 14, 2020
Genesys Introduces Experience as a Service Enabling Organizations to Deliver True Personalization
Jan 09, 2020
Genesys Survey Reveals the "Hold" Music That Transcends Borders
Dec 11, 2019
Online University Makes Education Personal and Boosts User Experience with Genesys Cloud
Nov 13, 2019
Genesys Cloud Enhances Customer Experience for TechStyle Fashion Group
Nov 06, 2019
Genesys Survey Shows U.S. Consumers Are Warming up to AI: Nearly 70% Describe Past Experiences With Customer Service Bots as Positive
Sep 27, 2019
Learn How to Make Customer Experience Personal from Genesys CEO Tony Bates and Customer Experience Expert Jeanne Bliss
Sep 18, 2019
Genesys Announces Executive Appointments to Fast-Track Growth and Support Market Shift to the Cloud
Sep 10, 2019
Genesys Unveils Industry's First Self-Service, Fully Automated Free Trials for AppFoundry Premium Applications
Sep 10, 2019
Genesys Cloud Flies High with Record Sales and 70% YOY Annual Revenue Growth