Sep 04, 2019
New Workplace Survey Finds Nearly 80% of Employers Aren't Worried About Unethical Use of AI -- But Maybe They Should Be
Aug 01, 2019
Genesys Awarded GSA's New Contact Center SIN for Automation
Jun 17, 2019
ATB Financial Delivers Better, Faster Service Just 6 Months After Moving to Genesys Cloud
Jun 11, 2019
Entel Improves Efficiency with Genesys AI
Jun 11, 2019
Genesys AI Unlocks Better, Faster, Hyper-Personalized Customer Engagement
Jun 10, 2019
Genesys Celebrates Nine Companies Pushing the Boundaries of Customer Experience
May 06, 2019
Genesys Taps Former Cisco, Microsoft and Skype Exec Tony Bates as CEO
May 02, 2019
Genesys Calls All Customer Experience Professionals to Denver June 10 to 13 to New Signature Event, Xperience19
Apr 16, 2019
Genesys Earns Accolades from Frost & Sullivan for Leading the Contact Center Market with Bold Investments, and Cutting-Edge Solutions for Revolutionizing Customer Experience
Apr 09, 2019
Genesys Expands Support for Google Cloud Contact Center AI Across All Three Customer Experience Platforms
Mar 19, 2019
Finally...Real Advice to Help Any Business Up-Level Its Customer Experience
Jan 29, 2019
Cloud Reigns Supreme in 2018 Genesys Growth
Nov 19, 2018
Genesys PureCloud Realizes Triple-Digit Revenue Growth Year Over Year
Nov 08, 2018
Butterball Turkey Talk-Line Callers Gobble Up Tips via Genesys Cloud-Based Customer Experience Platform
Oct 30, 2018
Industry First: Genesys Debuts Fastest, Most Accurate AI-powered Forecasting and Scheduling Service for Better Workforce Management
Oct 04, 2018
AKYTA Helps Entrust Energy Reduce Costs by 50 Percent Using Genesys Cloud Solution
Oct 03, 2018
Genesys Ranked a "Leader" in Cloud Contact Centers According to Independent Research Firm
Sep 18, 2018
Genesys Ranked within Top Five Customer Experience and Relationship Management Providers, Worldwide, 2017, in Gartner Market Share Analysis
Jul 24, 2018
Genesys Announces New Integration with Google Cloud Contact Center AI
May 21, 2018
Genesys Recognized for Tenth Consecutive Time as a Leader in Gartner's Annual Magic Quadrant for Contact Center Infrastructure, Worldwide