Nov 22, 2019
North American Contact Center Market Growth Opportunities, Forecast to 2023: Inbound Contact Routing, Interactive Voice Response, Outbound Dialing, Workforce Management, Call Recording, Analytics
Nov 18, 2019
Helpshift Announces Integration with Amazon Connect to Take Omnichannel Engagement to the Next Level
Nov 07, 2019
Serviceaide Introduces Voice Recognition To Its Multi-Channel, AI-Powered Luma Virtual Agent for Service Management
Oct 24, 2019
Zappix Customer Deploys Digital Surveys for Real-Time Patient Feedback
Oct 15, 2019
New Zappix Release Enhances Predictive Personalization for Visual IVR
Sep 19, 2019
Zappix Research Shows the Compounding Benefits of Digital Transformation
Sep 11, 2019
Zappix Signs New Retail Company For Visual IVR Solution
Sep 10, 2019
Radish Systems Introduces ChoiceView® for Amazon Connect
Aug 27, 2019
Velantro Helps Trucking Companies and Dispatchers Book More Loads with its Upgraded Super-Fast Calling Networks and Tools
Aug 27, 2019
Zappix Partners with Austin Contact Center Alliance to Deliver On-Demand Service to Attendees
Aug 27, 2019
MRS BPO LLC Introduces Revolutionary New AI Tool for Call Centers Using IBM Watson
Aug 22, 2019
Ytel CPaaS API Integrates Google Cloud Platform, Cloud Text-to-Speech Capabilities
Jun 19, 2019
Zappix On-Demand Conference & Event Solution Sees Global Success
Jun 11, 2019
Zappix Partners with Bright Pattern to Transform Contact Center Capabilities
Jun 05, 2019
Zappix, Inc. To Attend The 2019 NECCF Conference and Expo
May 31, 2019
MidAmerican Energy Rated #1 Again in Energy Industry Benchmark Report
May 29, 2019
The global contact center software market size is expected to reach USD 47.76 billion by 2025
May 29, 2019
Zappix, Inc. And Cloud Payment Group Announce Expanded Partnership
May 22, 2019
Zappix Inc. Announces New Multinational B2B Client For On-Demand Customer Service
May 15, 2019
Zappix, Inc. Delivers On-Demand Conference & Event Solution to Drive Attendance and Engagement