Vonage Delivers Strong Third Quarter 2017 Results Highlighted by 22% Vonage Business GAAP Revenue Growth

HOLMDEL, N.J., Nov. 7, 2017 /PRNewswire/ -- Vonage Holdings Corp. (NYSE: VG), a leading provider of business cloud communications, today announced results for the quarter ended September 30, 2017.

Consolidated Results

"Vonage delivered record results in the third quarter driven by our continued investments in Vonage Business, including product, infrastructure and distribution. Highlighted by 22% GAAP growth, Vonage Business revenues exceeded Consumer revenues for the first time. And, we're improving the revenue trajectory of Consumer and corresponding consolidated cash flow," said Vonage CEO Alan Masarek.

"Our results demonstrate that we're delivering on our strategic priorities, using our full suite of cloud communications services to deliver better business outcomes to our customers, and successfully transforming Vonage into a market leader in business cloud communications. On the strength of these results, we are raising our consolidated revenue and OIBDA guidance."

For the third quarter of 2017, Vonage reported revenues of $253 million, a 2% increase from the year ago quarter. Income from Operations was $25 million, up from $15 million in the prior year. Adjusted Operating Income Before Depreciation and Amortization ("Adjusted OIBDA")(1) was $51 million, up from $41 million in the prior year. GAAP net income was $11 million or $0.05 per share, up from $7 million or $0.03 per share in the year ago quarter. Adjusted net income(2 )was $17 million or $0.07 per share, up from $13 million or $0.05 per share in the year ago quarter.

Business Segment Results

    --  Vonage Business total revenues were $129 million, representing 51% of
        total consolidated revenues and 22% GAAP growth.
    --  UCaaS revenues were $91 million, of which $71 million were service
        revenues. Service revenues increased 16% year-over-year on an organic(3
        )basis; Nexmo, the Vonage API Platform revenues (which are all service
        revenue) were $38 million, a year-over-year increase of 45% on an
        organic(4 )basis.
    --  Ending UCaaS seats at Vonage Business were 710,000, up from 616,000
        seats in the year ago quarter, an increase of 15%.
    --  UCaaS revenue churn was 1.2%, down from 1.4% sequentially and the prior
        year.
    --  The Company increased its registered developers on the Vonage API
        Platform to 371,000, a sequential increase of 62,000.

Consumer Segment Results

    --  Consumer revenues were $124 million in the third quarter of 2017
        compared to $142 million in the prior year.
    --  Consumer customer churn was 1.9%, flat sequentially and down from 2.2%
        in the year ago quarter.
    --  Average revenue per line ("ARPU") in Consumer was $26.29, down from
        $26.36 in the year ago period.
    --  The Consumer segment ended the third quarter with approximately 1.5
        million subscriber lines.
    --  Consumer's tenured customers, defined as those with the Company for more
        than two years, increased to 81% of the base. The churn rate of this
        tenured cohort is 1.5%.

Balance Sheet

In the quarter, the Company generated Adjusted OIBDA of $51 million, and Adjusted OIBDA minus Capex(5) of $42 million. This enabled the Company to pay down $37 million of debt, resulting in a net debt to Last Twelve Months Adjusted OIBDA ratio of 1.7x. Vonage's cash flow generation and access to capital supports significant strategic and financial flexibility.

Guidance Update

The Company is raising consolidated 2017 revenue and adjusted OIBDA guidance. Consolidated revenue is now expected to be at least $1 billion and up to $1.005 billion. Adjusted OIBDA is now expected to be at least $180 million. Consumer revenues are now expected to be at least $500 million and up to $505 million dollars. There is no change to Business revenue guidance, which was updated in August.

Conference Call and Webcast

Management will host a conference call to discuss third quarter financial results and other matters at 8:30 AM Eastern Time. To participate, please dial (866) 807-9684. International callers should dial (412) 317-5415.

A live webcast of the event will be available on the Vonage Investor Relations site. A replay of the call and webcast will be available shortly after the conclusion of the call and may be accessed through Vonage's Investor Relations website or by dialing (877) 344-7529 or (412) 317-0088, passcode 10113223.


    (1)              This is a non-GAAP financial
                     measure. Refer below to Table 4
                     for a reconciliation to GAAP
                     income from operations.

    (2)              This is a non-GAAP financial
                     measure. Refer below to Table 5
                     for a reconciliation to GAAP net
                     income.

    (3)              We define organic UCaaS growth as
                     the increase in UCaaS revenues
                     after giving pro forma effect
                     for the exclusion of one-time
                     items. See Table 3 for reference

    (4)              We define organic Vonage API
                     Platform growth as the increase
                     in Vonage API Platform revenues
                     after giving pro forma effect
                     for the change in accounting
                     treatment with respect to
                     certain Vonage API Platform
                     revenues being recognized on a
                     gross rather than net basis. See
                     Table 3 for reference.

    (5)              This is a non-GAAP financial
                     measure. Refer below to Table 4
                     for a reconciliation to GAAP net
                     income.


                                                                                                                                                 VONAGE HOLDINGS CORP.

                                                                                                                                         TABLE 1. CONSOLIDATED FINANCIAL DATA

                                                                                                                                   (Dollars in thousands, except per share amounts)


                                                                                                                                                      Three Months Ended                                                Nine Months Ended


                                                                                                                             September 30,                June 30,                 September 30,                       September 30,

                                                                                                                                      2017                       2017                         2016                2017                      2016
                                                                                                                                      ----                       ----                         ----                ----                      ----

                                                                                                                              (unaudited)                (unaudited)                (unaudited)                         (unaudited)

                                                                                                                                                                                 (revised) (1)                                (revised) (1)

    Statement of Income Data:

    Revenues                                                                                                                                  $253,083                                             $251,836                                       $248,359              $748,266 $708,858


    Operating Expenses:

    Cost of service (excluding depreciation and amortization of                                                                     96,632                                 97,674                              87,377                               281,902     232,605
                                                                            $6,852, $6,863, $7,460, $20,497, and $21,278, respectively)

    Cost of goods sold                                                                                                               6,306                                  6,187                               8,591                                19,786      26,009

    Sales and marketing                                                                                                             73,576                                 79,738                              83,731                               235,245     246,676

    Engineering and development                                                                                                      6,956                                  6,670                               8,075                                21,996      22,152

    General and administrative                                                                                                      26,811                                 36,514                              27,538                                98,411      89,261

    Depreciation and amortization                                                                                                   18,179                                 18,394                              18,018                                54,520      53,215

                                                                                                                                   228,460                                245,177                             233,330                               711,860     669,918
                                                                                                                                   -------                                -------                             -------                               -------     -------

    Income from operations                                                                                                          24,623                                  6,659                              15,029                                36,406      38,940

    Other income (expense):

    Interest income                                                                                                                      3                                      4                                  19                                    12          65

    Interest expense                                                                                                               (3,821)                               (3,861)                            (3,974)                             (11,385)    (9,477)

    Other income (expense), net                                                                                                        465                                    686                               (495)                                  931       (237)
                                                                                                                                       ---                                    ---                                ----                                   ---        ----

                                                                                                                                   (3,353)                               (3,171)                            (4,450)                             (10,442)    (9,649)
                                                                                                                                    ------                                 ------                              ------                               -------      ------

    Income before income tax expense                                                                                                21,270                                  3,488                              10,579                                25,964      29,291

    Income tax benefit (expense)                                                                                                  (10,668)                                 1,337                             (3,539)                              (4,624)   (14,102)
                                                                                                                                   -------                                  -----                              ------                                ------     -------

    Net income                                                                                                                      10,602                                  4,825                               7,040                                21,340      15,189
                                                                                                                                    ======                                  =====                               =====                                ======      ======

    Earnings per common share:

    Basic                                                                                                                                        $0.05                                                $0.02                                          $0.03                 $0.10    $0.07
                                                                                                                                                 =====                                                =====                                          =====                 =====    =====

    Diluted                                                                                                                                      $0.04                                                $0.02                                          $0.03                 $0.09    $0.07
                                                                                                                                                 =====                                                =====                                          =====                 =====    =====

    Weighted-average common shares outstanding:

    Basic                                                                                                                          227,943                                223,492                             217,000                               223,956     214,872
                                                                                                                                   =======                                =======                             =======                               =======     =======

    Diluted                                                                                                                        242,720                                239,938                             234,868                               242,552     227,499
                                                                                                                                   =======                                =======                             =======                               =======     =======


    (1) Revised due to the correction of prior period financial statements.


                                                                                                                                               VONAGE HOLDINGS CORP.

                                                                                                                                TABLE 1. CONSOLIDATED FINANCIAL DATA  - (Continued)

                                                                                                                                  (Dollars in thousands, except per share amounts)


                                                                                                                                                                  Three Months Ended                                            Nine Months Ended


                                                                                                                                          September 30,               June 30,                 September 30,                     September 30,

                                                                                                                                                   2017                      2017                         2016                2017                        2016
                                                                                                                                                   ----                      ----                         ----                ----                        ----

                                                                                                                                           (unaudited)               (unaudited)                (unaudited)                       (unaudited)

                                                                                                                                                                                             (revised) (1)                                  (revised) (1)

    Statement of Cash Flow Data:

    Net cash provided by operating activities                                                                                                              $47,907                                             $15,432                                          $27,087           $80,600 $69,614

    Net cash used in investing activities                                                                                                       (9,349)                              (7,518)                            (5,852)                              (23,626)   (188,637)

    Net cash used in financing activities                                                                                                      (35,379)                              (7,838)                           (13,059)                              (56,757)      93,264

    Capital expenditures, intangible assets, and development of software assets                                                                 (9,349)                              (8,798)                            (7,364)                              (25,228)    (28,967)


    (1) Revised due to the adoption of new Accounting Standard Updates and the correction of prior period financial statements.


                                                                                                                               September 30,          December 31,

                                                                                                                                        2017                   2016
                                                                                                                                        ----                   ----

                                                                                                                                (unaudited)           (revised) (1)

    Balance Sheet Data (at period end):

    Cash and cash equivalents                                                                                                                 $29,869                  $29,078

    Marketable securities                                                                                                                  -                     601

    Restricted cash                                                                                                                    1,827                    1,851

    Accounts receivable, net of allowance                                                                                             42,435                   36,688

    Inventory, net of allowance                                                                                                        2,683                    4,116

    Prepaid expenses and other current assets                                                                                         26,010                   29,188

    Deferred customer acquisition costs, current and non-current                                                                       1,863                    3,136

    Property and equipment, net                                                                                                       45,760                   48,415

    Goodwill                                                                                                                         371,535                  360,363

    Software, net                                                                                                                     23,574                   21,971

    Intangible assets, net                                                                                                           181,522                  199,256

    Deferred tax assets                                                                                                              192,879                  184,210

    Other assets                                                                                                                      14,662                   16,793
                                                                                                                                      ------                   ------

    Total assets                                                                                                                             $934,619                 $935,666
                                                                                                                                             ========                 ========

    Accounts payable and accrued expenses                                                                                                    $109,233                 $139,946

    Deferred revenue, current and non-current                                                                                         31,694                   32,892

    Total notes payable, net of debt related costs and indebtedness under revolving credit facility, including current portion       278,111                  318,874

    Capital lease obligations                                                                                                            227                    3,428

    Other liabilities                                                                                                                  5,740                    3,985
                                                                                                                                       -----                    -----

    Total liabilities                                                                                                                        $425,005                 $499,125
                                                                                                                                             ========                 ========

    Total stockholders' equity                                                                                                               $509,614                 $436,541
                                                                                                                                             ========                 ========


    (1) Revised due to the correction of prior period financial statements.


                                                                                                                                                            VONAGE HOLDINGS CORP.

                                                                                                                                                 TABLE 2. SUMMARY CONSOLIDATED OPERATING DATA

                                                                                                                                             (Dollars in thousands, except per line/seat amounts)

                                                                                                                                                                 (unaudited)


    The table below includes revenues and cost of revenues that our management uses to measure the growth and operating performance of the business focused portion of our business:


     Business                                                                                                                                                  Three Months Ended                                                     Nine Months Ended


                                                                                                                                     September 30,                 June 30,                September 30,                             September 30,

                                                                                                                                              2017                       2017                         2016                      2017                    2016
                                                                                                                                              ----                       ----                         ----                      ----                    ----

    Revenues:

       Service                                                                                                                                        $109,483                                               $103,825                                          $86,662                                         $305,599         $210,214

       Product (1)                                                                                                                          13,085                                 13,392                                    13,618                              39,837                               39,795
                                                                                                                                            ------                                 ------                                    ------                              ------                               ------

          Service and Product                                                                                                              122,568                                117,217                                   100,280                             345,436                              250,009

       USF                                                                                                                                   6,738                                  6,497                                     6,029                              19,386                               15,832
                                                                                                                                             -----                                  -----                                     -----                              ------                               ------

    Total Business Revenues                                                                                                                           $129,306                                               $123,714                                         $106,309                                         $364,822         $265,841


    Cost of Revenues:

       Service (2)                                                                                                                                     $50,777                                                $49,246                                          $34,858                                         $139,218          $72,788

       Product (1)                                                                                                                          12,702                                 12,456                                    13,101                              38,360                               38,465
                                                                                                                                            ------                                 ------                                    ------                              ------                               ------

          Service and Product                                                                                                               63,479                                 61,702                                    47,959                             177,578                              111,253

       USF                                                                                                                                   6,738                                  6,497                                     6,029                              19,386                               15,843
                                                                                                                                             -----                                  -----                                     -----                              ------                               ------

    Cost of Revenues                                                                                                                                   $70,217                                                $68,199                                          $53,988                                         $196,964         $127,096


    Service margin %                                                                                                                       53.6%                                 52.6%                                    59.8%                              54.4%                               65.4%

    Gross margin % ex-USF (Service and product margin %)                                                                                    48.2%                                 47.4%                                    52.2%                              48.6%                               55.5%

    Gross margin %                                                                                                                         45.7%                                 44.9%                                    49.2%                              46.0%                               52.2%


    (1) Includes customer premise equipment, access, professional services, and shipping and handling.

    (2) Excludes depreciation and amortization of $5,053, $5,003, and $5,015 for the quarters ended September 30, 2017, June 30, 2017, and September 30, 2016, respectively
         and $14,931 and $13,807 for the nine months ended September 30, 2017 and September 30, 2016, respectively.



    The table below includes revenues and cost of revenues that our management uses to measure the growth and operating performance of the consumer focused portion of our business:


    Consumer                                                                                                                                                   Three Months Ended                                                     Nine Months Ended


                                                                                                                                     September 30,                 June 30,                September 30,                             September 30,

                                                                                                                                              2017                       2017                         2016                      2017                    2016
                                                                                                                                              ----                       ----                         ----                      ----                    ----

    Revenues:

       Service                                                                                                                                        $111,913                                               $115,636                                         $128,167                                         $346,666         $399,401

       Product (1)                                                                                                                              94                                    201                                       207                                 498                                  514
                                                                                                                                               ---                                    ---                                       ---                                 ---                                  ---

          Service and Product                                                                                                              112,007                                115,837                                   128,374                             347,164                              399,915

       USF                                                                                                                                  11,770                                 12,285                                    13,676                              36,280                               43,102
                                                                                                                                            ------                                 ------                                    ------                              ------                               ------

    Total Business Revenues                                                                                                                           $123,777                                               $128,122                                         $142,050                                         $383,444         $443,017


    Cost of Revenues:

       Service (2)                                                                                                                                     $19,434                                                $21,435                                          $24,973                                          $62,969          $77,220

       Product (1)                                                                                                                           1,517                                  1,942                                     3,331                               5,475                               11,196
                                                                                                                                             -----                                  -----                                     -----                               -----                               ------

          Service and Product                                                                                                               20,951                                 23,377                                    28,304                              68,444                               88,416

       USF                                                                                                                                  11,770                                 12,285                                    13,676                              36,280                               43,102
                                                                                                                                            ------                                 ------                                    ------                              ------                               ------

    Cost of Revenues                                                                                                                                   $32,721                                                $35,662                                          $41,980                                         $104,724         $131,518


    Service margin %                                                                                                                       82.6%                                 81.5%                                    80.5%                              81.8%                               80.7%

    Gross margin % ex-USF (Service and product margin %)                                                                                    81.3%                                 79.8%                                    78.0%                              80.3%                               77.9%

    Gross margin %                                                                                                                         73.6%                                 72.2%                                    70.4%                              72.7%                               70.3%


    (1) Includes customer premise equipment, access, professional services, and shipping and handling.

    (2) Excludes depreciation and amortization of $1,799, $1,860, and $2,445 for the quarters ended September 30, 2017, June 30, 2017, and September 30, 2016, respectively
         and $5,566 and $7,471 for the nine months ended September 30, 2017 and September 30, 2016, respectively.



    The table below includes key operating data that our management uses to measure the growth and operating performance of the business focused portion of our business:


     Business                                                                                                                                                  Three Months Ended                                                     Nine Months Ended


                                                                                                                                     September 30,                 June 30,                September 30,                             September 30,

                                                                                                                                              2017                       2017                         2016                      2017                    2016
                                                                                                                                              ----                       ----                         ----                      ----                    ----

    Revenues (1)                                                                                                                                      $129,306                                               $123,714                                         $106,309                                         $364,822         $265,841

    Average monthly revenues per seat (2)                                                                                                               $43.53                                                 $43.99                                           $45.50                                            $43.7           $44.96

    Seats (at period end) (2)                                                                                                              709,736                                683,079                                   615,728                             709,736                              615,728

    Revenue churn (2)                                                                                                                         1.2%                                  1.4%                                     1.4%                               1.3%                                1.4%


    (1) Includes revenue of $38,364, $35,171, and $23,909, respectively, for the quarters ended September 30, 2017, June 30, 2017, and September 30, 2016 and $99,780 and
                                                                                                                                                                                     $31,607, respectively, for the nine months ended September 30, 2017 and September 30, 2016 from CPaaS, which was acquired on June 3, 2016.

    (2) UCaaS only



    The table below includes key operating data that our management uses to measure the growth and operating performance of the consumer focused portion of our business:


    Consumer                                                                                                                                                   Three Months Ended                                                     Nine Months Ended


                                                                                                                                     September 30,                 June 30,                September 30,                             September 30,

                                                                                                                                              2017                       2017                         2016                      2017                    2016
                                                                                                                                              ----                       ----                         ----                      ----                    ----

    Revenues                                                                                                                                          $123,777                                               $128,122                                         $142,050                                         $383,444         $443,017

    Average monthly revenues per line                                                                                                                   $26.29                                                 $26.33                                           $26.36                                           $26.18           $26.55

    Subscriber lines (at period end)                                                                                                     1,543,760                              1,594,857                                 1,767,212                           1,543,760                            1,767,212

    Customer churn                                                                                                                            1.9%                                  1.9%                                     2.2%                               2.0%                                2.2%


                                                                                                                    VONAGE HOLDINGS CORP.

                                                                                       TABLE 3. RECONCILIATION OF GAAP BUSINESS REVENUES TO ADJUSTED BUSINESS REVENUES

                                                                                                                   (Dollars in thousands)

                                                                                                                         (unaudited)


                                                                                                       Three Months Ended                                                     Nine Months Ended


                                                                              September 30,               June 30,                September 30,                            September 30,

                                                                                       2017                     2017                         2016                     2017                     2016
                                                                                       ----                     ----                         ----                     ----                     ----

    Total Business revenues(1)                                                                 $129,306                                             $123,714                                         $106,309              $364,822 $265,841


    Total UCaaS revenues (1)                                                                    $90,942                                              $88,543                                          $82,400              $265,042 $234,234

    Early termination letter                                                              -                                   -                                       -                                   -      (500)

    Bad debt policy reclassification                                                      -                                   -                                       -                                   -      (431)

    Accounts receivable write-down                                                        -                                   -                                   (300)                                 319       (300)
                                                                                        ---                                 ---                                    ----                                  ---        ----

    Adjusted total UCaaS revenues                                                    90,942                               88,543                                   82,100                              265,361     233,003

    Hosted Infrastructure Sale                                                            -                             (1,100)                                 (1,580)                             (2,721)    (4,602)
                                                                                        ---                              ------                                   ------                               ------      ------

    Adjusted total UCaaS revenues                                                    90,942                               87,443                                   80,520                              262,640     228,401

    Less: Product revenues                                                           13,085                               13,392                                   13,618                               39,837      39,795

    Less: USF revenues                                                                6,738                                6,497                                    6,029                               19,386      15,832
                                                                                      -----                                -----                                    -----                               ------      ------

    Adjusted total UCaaS service revenues                                                       $71,119                                              $67,554                                          $60,873              $203,417 $172,774
                                                                                                =======                                              =======                                          =======              ======== ========


    Total CPaaS revenues (1)                                                                    $38,364                                              $35,171                                          $23,909               $99,780  $31,607

    Nexmo pre-acquisition revenues                                                        -                                   -                                       -                                   -     34,225
                                                                                        ---                                 ---                                     ---                                 ---     ------

    Pro forma CPaaS revenues                                                         38,364                               35,171                                   23,909                               99,780      65,832

    Net-to-gross revenue reporting adjustment                                             -                                   -                                   2,530                                3,374       7,440
                                                                                        ---                                 ---                                   -----                                -----       -----

    Adjusted total CPaaS revenues                                                               $38,364                                              $35,171                                          $26,439              $103,154  $73,272
                                                                                                =======                                              =======                                          =======              ========  =======


    (1) Total Business revenues is comprised of revenues from UCaaS and CPaaS


                                                                                    VONAGE HOLDINGS CORP.

                                                                    TABLE 4. RECONCILIATION OF GAAP INCOME FROM OPERATIONS

                                                                     TO ADJUSTED OIBDA AND TO ADJUSTED OIBDA MINUS CAPEX

                                                                                    (Dollars in thousands)

                                                                                         (unaudited)


                                                                                              Three Months Ended                                            Nine Months Ended


                                                                      September 30,              June 30,                September 30,                      September 30,

                                                                               2017                    2017                         2016               2017                   2016
                                                                               ----                    ----                         ----               ----                   ----

    Income from operations                                                             $24,623                                            $6,659                                   $15,029                           $36,406              $38,940

    Depreciation and amortization                                            18,179                              18,394                             18,018                           54,520                  53,215

    Share-based expense                                                       7,594                               7,412                              6,526                           22,070                  20,791

    Acquisition related transaction and integration costs                        15                                  18                               (68)                             172                   5,082

    Change in contingent consideration                                            -                                  -                           (7,362)                               -                (7,362)

    Organizational transformation                                                 -                              4,000                              2,435                            4,000                   2,435

    Acquisition related consideration accounted for as compensation             886                               4,310                              6,655                           11,959                   9,967

    Adjusted OIBDA                                                           51,297                              40,793                             41,233                                     $129,127                          $123,068
                                                                             ------                              ------                             ------                                     --------                          --------

    Less:

    Capital expenditures                                                    (6,795)                            (5,294)                           (4,032)                                   $(15,790)                        $(19,980)

    Acquisition and development of software assets                          (2,554)                            (3,504)                           (3,332)                                    $(9,438)                         $(8,987)

    Adjusted OIBDA Minus Capex                                                         $41,948                                           $31,995                                   $33,869                          $103,899              $94,101
                                                                                       =======                                           =======                                   =======                          ========              =======


                                                                                         VONAGE HOLDINGS CORP.

                                                                             TABLE 5. RECONCILIATION OF GAAP NET INCOME TO

                                                                                    NET INCOME EXCLUDING ADJUSTMENTS

                                                                            (Dollars in thousands, except per share amounts)

                                                                                              (unaudited)


                                                                                                    Three Months Ended                                         Nine Months Ended


                                                                            September 30,              June 30,                September 30,                    September 30,

                                                                                     2017                    2017                         2016               2017                        2016
                                                                                     ----                    ----                         ----               ----                        ----

                                                                                                                             (revised) (1)                                 (revised) (1)

    Net income                                                                               $10,602                                            $4,825                                          $7,040              $21,340 $15,189

    Amortization of acquisition - related intangibles                               9,257                               9,069                              8,074                                 27,325      23,310

    Acquisition related transaction and integration costs                              15                                  18                               (68)                                   172       5,082

    Acquisition related consideration accounted for as compensation                   886                               4,310                              6,655                                 11,959       9,967

    Change in contingent consideration                                                  -                                  -                           (7,362)                                     -    (7,362)

    Organizational transformation                                                       -                              4,000                              2,435                                  4,000       2,435

    Tax effect on adjusting items                                                 (4,197)                            (7,188)                           (4,022)                              (17,954)    (13,812)
                                                                                   ------                              ------                             ------                                -------     -------

    Adjusted net income                                                                      $16,563                                           $15,034                                         $12,752              $46,842 $34,809
                                                                                             =======                                           =======                                         =======              ======= =======

    Earnings per common share:

    Basic                                                                                      $0.05                                             $0.02                                           $0.03                $0.10   $0.07
                                                                                               =====                                             =====                                           =====                =====   =====

    Diluted                                                                                    $0.04                                             $0.02                                           $0.03                $0.09   $0.07
                                                                                               =====                                             =====                                           =====                =====   =====

    Weighted-average common shares outstanding:

    Basic                                                                         227,943                             223,492                            217,000                                223,956     214,872
                                                                                  =======                             =======                            =======                                =======     =======

    Diluted                                                                       242,720                             239,938                            234,868                                242,552     227,499
                                                                                  =======                             =======                            =======                                =======     =======

    Earnings per common share, excluding adjustments:

    Basic                                                                                      $0.07                                             $0.07                                           $0.06                $0.21   $0.16
                                                                                               =====                                             =====                                           =====                =====   =====

    Diluted                                                                                    $0.07                                             $0.06                                           $0.05                $0.19   $0.15
                                                                                               =====                                             =====                                           =====                =====   =====

    Weighted-average common shares outstanding:

    Basic                                                                         227,943                             223,492                            217,000                                223,956     214,872
                                                                                  =======                             =======                            =======                                =======     =======

    Diluted                                                                       242,720                             239,938                            234,868                                242,552     227,499
                                                                                  =======                             =======                            =======                                =======     =======


    (1) Revised due to the correction of prior period financial statements.


                                                                                                                                                  VONAGE HOLDINGS CORP.

                                                                                                                                                 TABLE 6. FREE CASH FLOW

                                                                                                                                                  (Dollars in thousands)

                                                                                                                                                       (unaudited)


                                                                                                                                            Three Months Ended                                          Nine Months Ended


                                                                                                                       September 30,           June 30,                September 30,                    September 30,

                                                                                                                                2017                 2017                         2016               2017                        2016
                                                                                                                                ----                 ----                         ----               ----                        ----

                                                                                                                                                                     (Revised) (1)                                 (Revised) (1)

    Net cash provided by operating activities                                                                                        $47,907                                           $15,432                                         $27,087              $80,600 $69,614

    Less:

    Capital expenditures                                                                                                     (6,795)                         (5,294)                           (4,032)                              (15,790)    (19,980)

    Acquisition and development of software assets                                                                           (2,554)                         (3,504)                           (3,332)                               (9,438)    (8,987)
                                                                                                                              ------                           ------                             ------                                 ------      ------

    Free cash flow                                                                                                                   $38,558                                            $6,634                                         $19,723              $55,372 $40,647
                                                                                                                                     =======                                            ======                                         =======              ======= =======


    (1) Revised due to the adoption of new Accounting Standard Updates and the correction of prior period financial statements.


                                                                                                                                                VONAGE HOLDINGS CORP.

                                                                                               TABLE 7. RECONCILIATION OF NOTES PAYABLE, INDEBTEDNESS UNDER REVOLVING CREDIT FACILITY, AND CAPITAL LEASES TO NET DEBT

                                                                                                                                                (Dollars in thousands)

                                                                                                                                                     (unaudited)


                                                                                                                                                                                                                      September 30,          December 31,

                                                                                                                                                                                                                               2017                   2016
                                                                                                                                                                                                                               ----                   ----

    Current maturities of capital lease obligations                                                                                                                                                                                     $206                   $3,288

    Current portion of notes payable                                                                                                                                                                                         18,750                   18,750

    Notes payable and indebtedness under revolving credit facility, net of current maturities and debt related costs                                                                                                        259,361                  300,124

    Unamortized debt related cost                                                                                                                                                                                               764                    1,064

    Capital lease obligations, net of current maturities                                                                                                                                                                         21                      140
                                                                                                                                                                                                                                ---                      ---

    Gross debt                                                                                                                                                                                                              279,102                  323,366
                                                                                                                                                                                                                            =======                  =======

    Less:

    Unrestricted cash and marketable securities                                                                                                                                                                              29,869                   29,679
                                                                                                                                                                                                                             ------                   ------

    Net debt                                                                                                                                                                                                                        $249,233                 $293,687
                                                                                                                                                                                                                                    ========                 ========

About Vonage

Vonage (NYSE: VG) is a leading provider of cloud communications services for business. Vonage transforms the way people work and businesses operate through a portfolio of cloud-based communications solutions that enable internal collaboration among employees, while also keeping companies closely connected with their customers, across any mode of communication, on any device. Vonage's API Platform provides tools for voice, messaging and phone verification services, allowing developers to embed contextual, programmable communications into mobile apps, websites and business systems, enabling enterprises to easily communicate relevant information to their customers in real time, anywhere in the world, through text messaging, chat, social media and voice. The Company also provides a robust suite of feature-rich residential communication solutions. In 2015 and 2016, Vonage was named a Visionary in the Gartner Magic Quadrant for Unified Communications as-a-Service, Worldwide. Vonage has also earned the Frost & Sullivan Growth Excellence Leadership Award for Hosted IP and Unified Communications and Collaboration (UCC) Services. For more information, visit www.vonage.com.

Use of Non-GAAP Financial Measures

This press release includes measures defined as non-GAAP financial measures by Regulation G adopted by the Securities and Exchange Commission, including: adjusted Operating Income Before Depreciation and Amortization ("adjusted OIBDA"), adjusted OIBDA less Capex, adjusted net income, net debt (cash), free cash flow and adjusted revenues.

Adjusted OIBDA

Vonage uses adjusted OIBDA as a principal indicator of the operating performance of its business.

Vonage defines adjusted OIBDA as GAAP income (loss) from operations excluding depreciation and amortization, share-based expense, acquisition related transaction and integration costs, change in contingent consideration, acquisition related consideration accounted for as compensation, organizational transformation costs and loss on sublease.

Vonage believes that adjusted OIBDA permits a comparative assessment of its operating performance, relative to its performance based on its GAAP results, while isolating the effects of depreciation and amortization, which may vary from period to period without any correlation to underlying operating performance; of share-based expense, which is a non-cash expense that also varies from period to period; of one-time acquisition related transaction and integration costs, acquisition related consideration accounted for as compensation and change in contingent consideration, organizational transformation costs and loss on sublease.

The Company provides information relating to its adjusted OIBDA so that investors have the same data that the Company employs in assessing its overall operations. The Company believes that trends in its Adjusted OIBDA are valuable indicators of the operating performance of the Company on a consolidated basis.

The Company does not reconcile its forward-looking adjusted OIBDA to the corresponding GAAP measure of income from operations due to the significant variability and difficulty in making accurate forecasts with respect to the various expenses we exclude, as they may be significantly impacted by future events the timing and nature of which are difficult to predict or are not within the control of management. As such, the Company has determined that reconciliations of this forward-looking non-GAAP financial measure to the corresponding GAAP measure is not available without unreasonable effort.

Adjusted OIBDA less Capex

Vonage uses adjusted OIBDA less Capex as an indicator of the operating performance of its business. The Company provides information relating to its adjusted OIBDA less Capex so that investors have the same data that the Company employs in assessing its overall operations. The Company believes that trends in its Adjusted OIBDA less Capex are valuable indicators of the operating performance of the Company on a consolidated basis because they provide our investors with insight into current performance and period-to-period performance.

Adjusted net income

Vonage defines adjusted net income, as GAAP net income (loss) excluding amortization of acquisition-related intangible assets, acquisition related transaction and integration costs, change in contingent consideration, acquisition related consideration accounted for as compensation, loss on sublease and tax effect on adjusting items.

The Company believes that excluding these items will assist investors in evaluating the Company's operating performance and in better understanding its results of operations as amortization of acquisition-related intangible assets is a non-cash item, one-time acquisition related transaction and integration costs, change in contingent consideration, acquisition related consideration accounted for as compensation, loss on sublease and tax effect on adjusting items are not reflective of operating performance.

Net debt (cash)

Vonage defines net debt (cash) as the current maturities of capital lease obligations, current portion of notes payable, notes payable and indebtedness under revolving credit facility, net of current maturities and debt related costs, and capital lease obligations, net of current maturities, less unrestricted cash and marketable securities.

Vonage uses net debt (cash) as a measure of assessing leverage, as it reflects the gross debt under the Company's credit agreements and capital leases less cash available to repay such amounts. The Company believes that net cash is also a factor that first parties consider in valuing the Company.

Free cash flow

Vonage defines free cash flow as net cash provided by operating activities minus capital expenditures, purchase of intangible assets, and acquisition and development of software assets.

Vonage considers free cash flow to be a liquidity measure that provides useful information to management about the amount of cash generated by the business that, after the acquisition of equipment and software, can be used by Vonage for debt service and strategic opportunities. Free cash flow is not a measure of cash available for discretionary expenditures since the Company has certain non-discretionary obligations such as debt service that are not deducted from the measure.

The non-GAAP financial measures used by Vonage may not be directly comparable to similarly titled measures reported by other companies due to differences in accounting policies and items excluded or included in the adjustments, which limits its usefulness as a comparative measure. These non-GAAP financial measures should be considered in addition to results prepared in accordance with GAAP, but should not be considered a substitute for, or superior to, GAAP results.

Adjusted Revenues

Vonage uses adjusted Business revenues to illustrate the impact of one-time items for UCaaS and CPaaS revenues.

Safe Harbor Statement

This press release contains forward-looking statements, including statements about acquisitions, acquisition integration, growth priorities or plans, revenues, adjusted OIBDA, churn, seats, lines or accounts, average revenue per user, cost of telephony services, the Company's share repurchase plan, capital expenditures, new products and related investment, and other statements that are not historical facts or information, that constitute forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. In addition, other statements in this press release that are not historical facts or information may be forward-looking statements. The forward-looking statements in this release are based on information available at the time the statements are made and/or management's belief as of that time with respect to future events and involve risks and uncertainties that could cause actual results and outcomes to be materially different. Important factors that could cause such differences include, but are not limited to: the competition we face; the expansion of competition in the cloud communications market; our ability to adapt to rapid changes in the cloud communications market; the nascent state of the cloud communications for business market; our ability to retain customers and attract new customers; the risk associated with developing and maintaining effective internal sales teams and effective distribution channels; risks related to the acquisition or integration of businesses we have acquired; security breaches and other compromises of information security; risks associated with sales of our services to medium-sized and enterprise customers; our reliance on third party hardware and software; our dependence on third party facilities, equipment, systems and services; system disruptions or flaws in our technology and systems; our ability to scale our business and grow efficiently; our dependence on third party vendors; the impact of fluctuations in economic conditions, particularly on our small and medium business customers; our ability to comply with data privacy and related regulatory matters; our ability to obtain or maintain relevant intellectual property licenses; failure to protect our trademarks and internally developed software; fraudulent use of our name or services; intellectual property and other litigation that have been and may be brought against us; reliance on third parties for our 911 services; uncertainties relating to regulation of VoIP services; risks associated with legislative, regulatory or judicial actions regarding our CPaaS products; the impact of governmental export controls or sanctions on our CPaaS products; our ability to establish and expand strategic alliances; risks associated with operating abroad; risks associated with the taxation of our business; risks associated with a material weakness in our internal controls; our dependence upon key personnel; governmental regulation and taxes in our international operations; liability under anti-corruption laws; our dependence on our customers' existing broadband connections; differences between our services and traditional telephone service; restrictions in our debt agreements that may limit our operating flexibility; foreign currency exchange risk; the market for our stock; our ability to obtain additional financing if required; any reinstatement of holdbacks by our credit card processors; our history of net losses and ability to achieve consistent profitability in the future; and other factors that are set forth in the "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2016, in the Company's Quarterly Reports on Form 10-Q and Current Reports on Form 8-K. While the Company may elect to update forward-looking statements at some point in the future, the Company specifically disclaims any obligation to do so, and therefore, you should not rely on these forward-looking statements as representing the Company's views as of any date subsequent to today.

(vg-f)

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SOURCE Vonage Holdings Corp.