Salesforce Announces Record Fourth Quarter and Full Year Fiscal 2018 Results

SAN FRANCISCO, Feb. 28, 2018 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fiscal fourth quarter and full fiscal year ended January 31, 2018.

"We had an outstanding quarter of growth that propelled Salesforce over the $10 billion revenue milestone for the year," said Marc Benioff, chairman and CEO, Salesforce. "No other enterprise software company has achieved this scale faster than Salesforce. Our relentless focus on customer success continues to strengthen our position as the global leader in CRM."

Salesforce delivered the following results for its fiscal fourth quarter and full fiscal year 2018:

Revenue: Total fourth quarter revenue was $2.85 billion, an increase of 24% year-over-year, and 21% in constant currency. Subscription and support revenues were $2.66 billion, an increase of 26% year-over-year. Professional services and other revenues were $196 million, an increase of 7% year-over-year.

Full fiscal year 2018 revenue was $10.48 billion, an increase of 25% year-over-year, and 24% in constant currency. Subscription and support revenues were $9.71 billion, an increase of 25% year-over-year. Professional services and other revenues were $769 million, an increase of 21% year-over-year.

Earnings per Share: Fourth quarter GAAP diluted earnings per share was $0.09, and non-GAAP diluted earnings per share was $0.35. Earnings per share benefitted by $0.02 related to net realized gains from strategic investments in the fourth quarter. For the full fiscal year 2018, GAAP diluted earnings per share was $0.17, and non-GAAP diluted earnings per share was $1.35.

Cash: Cash generated from operations for the fourth quarter was $1.05 billion, an increase of 49% year-over-year. Cash generated from operations for the full fiscal year 2018 was $2.74 billion, an increase of 27% year-over-year. Total cash, cash equivalents and marketable securities finished the fourth quarter at $4.52 billion.

Deferred Revenue: Deferred revenue on the balance sheet as of January 31, 2018 was $7.09 billion, an increase of 28% year-over-year, and 25% in constant currency. Unbilled deferred revenue, representing business that is contracted but unbilled and off balance sheet, ended the fourth quarter at approximately $13.3 billion, up 48% year-over-year.

As of February 28, 2018, the company is initiating revenue, earnings per share, and deferred revenue guidance for its first quarter of fiscal year 2019. In addition, the company is raising its full fiscal year 2019 revenue guidance previously provided on November 21, 2017. The company is also initiating earnings per share guidance and operating cash flow guidance for its full fiscal year 2019. The guidance below does not reflect the impact of new accounting standards ASC 606, ASC 340-40 and ASU 2016-01[1] and is based on estimated GAAP tax rates that reflect the company's currently available information, including its anticipated impact of the new Tax Act and interpretations thereof, as well as other factors and assumptions.

Q1 FY19 Guidance: Revenue is projected to be $2.925 billion to $2.935 billion, an increase of 23% year-over-year.

GAAP diluted earnings per share is projected to be $0.09 to $0.10, while non-GAAP diluted earnings per share is projected to be $0.43 to $0.44.

On balance sheet deferred revenue growth is projected to be 23% to 24% year-over-year.

Full Year FY19 Guidance: Revenue is projected to be $12.6 billion to $12.65 billion, an increase of 20% to 21% year-over-year.

GAAP diluted earnings per share is projected to be $0.61 to $0.63, while non-GAAP diluted earnings per share is projected to be $2.02 to $2.04.

Operating cash flow growth is projected to be 20% to 21% year-over-year.

The following is a per share reconciliation of GAAP diluted earnings per share to non-GAAP diluted earnings per share guidance for the next quarter and the full year:


                            Fiscal 2019
                            -----------

                                Q1                  FY2019
                                ---                 ------


    GAAP diluted EPS range*           $0.09 - $0.10        $0.61 - $0.63

    Plus

    Amortization of
     purchased intangibles                    $0.09                 $0.35

    Stock-based expense                       $0.34                 $1.47

    Amortization of debt
     discount, net                            $0.01                 $0.01

    Less

    Income tax effects and
     adjustments**                          $(0.10)              $(0.42)
                                             ------                ------

    Non-GAAP diluted EPS***           $0.43 - $0.44        $2.02 - $2.04


    Shares used in
     computing basic net
     income per share
     (millions)                                 730                   742

    Shares used in
     computing diluted net
     income per share
     (millions)                                 757                   763

    * The Company's GAAP tax
     provision is expected to be
     20.0% for the three months
     ended April 30th, 2018 and
     18.5% for the twelve months
     ended January 31st, 2019. The
     Company's GAAP diluted EPS
     excludes the effect of ASU
     2016-01.


    ** The Company's Non-GAAP tax
     provision uses a long-term
     projected tax rate of 21.5%,
     which reflects currently
     available information and
     could be subject to change.


    *** The Company's Non-GAAP
     diluted EPS excludes the
     effect of ASU 2016-01.

For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Quarterly Conference Call
Salesforce will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) today to discuss its financial results with the investment community. A live web broadcast of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor. A live dial-in is available domestically at 866-901-SFDC or 866-901-7332 and internationally at 706-902-1764, passcode 9190744. A replay will be available at (800) 585-8367 or (855) 859-2056 until midnight (ET) Mar. 30, 2018.

About Salesforce
Salesforce, the global leader in CRM, empowers companies to connect with their customers in a whole new way. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information about Salesforce, visit: www.salesforce.com.

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about our financial results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, diluted earnings per share, operating cash flow growth, operating margin improvement, deferred revenue growth, expected revenue growth, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, amortization of debt discount and shares outstanding. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make.

The risks and uncertainties referred to above include -- but are not limited to -- risks associated with the effect of general economic and market conditions; the impact of foreign currency exchange rate and interest rate fluctuations on our results; our business strategy and our plan to build our business, including our strategy to be the leading provider of enterprise cloud computing applications and platforms; the pace of change and innovation in enterprise cloud computing services; the competitive nature of the market in which we participate; our international expansion strategy; our service performance and security, including the resources and costs required to prevent, detect and remediate potential security breaches; the expenses associated with new data centers and third-party infrastructure providers; additional data center capacity; real estate and office facilities space; our operating results and cash flows; new services and product features; our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; our ability to realize the benefits from strategic partnerships and investments; our ability to successfully integrate acquired businesses and technologies; our ability to continue to grow and maintain deferred revenue and unbilled deferred revenue; our ability to protect our intellectual property rights; our ability to develop our brands; our reliance on third-party hardware, software and platform providers; our dependency on the development and maintenance of the infrastructure of the Internet; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy and import and export controls; the valuation of our deferred tax assets; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws, including the U.S. Tax Cuts and Jobs Act, and interpretations thereof; uncertainties affecting our ability to estimate our non-GAAP tax rate; the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; factors related to our outstanding convertible notes, revolving credit facility, term loan and loan associated with 50 Fremont; compliance with our debt covenants and capital lease obligations; current and potential litigation involving us; and the impact of climate change.

Further information on these and other factors that could affect the company's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company's website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

© 2018 salesforce.com, inc. All rights reserved. Salesforce and other marks are trademarks of salesforce.com, inc. Other brands featured herein may be trademarks of their respective owners.

Non-GAAP Financial Measures: This press release includes information about non-GAAP diluted earnings per share, non-GAAP tax rates, non-GAAP free cash flow, and constant currency revenue and constant currency deferred revenue growth rates (collectively the "non-GAAP financial measures"). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company's consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company's performance.

The primary purpose of using non-GAAP measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the company's results in the same way management does. Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the company's operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the company's business. Further, to the extent that other companies use similar methods in calculating non-GAAP measures, the provision of supplemental non-GAAP information can allow for a comparison of the company's relative performance against other companies that also report non-GAAP operating results.

Non-GAAP diluted earnings per share excludes, to the extent applicable, the impact of the following items: stock-based compensation, amortization of acquisition-related intangibles, amortization of acquired leases, the net amortization of debt discount on the company's convertible senior notes, gains/losses on conversions of the company's convertible senior notes, gains/losses on sales of land and building improvements, gains/losses on company-initiated acquisitions of entities in which the company held an equity investment, and termination of office leases, as well as income tax adjustments. These items are excluded because the decisions that give rise to them are not made to increase revenue in a particular period, but instead for the company's long-term benefit over multiple periods.

Specifically, management is excluding the following items from its non-GAAP earnings per share, as applicable, for the periods presented in the Q4 FY18 financial statements and for its non-GAAP estimates for Q1 and FY19:

    --  Stock-Based Expenses:  The company's compensation strategy includes the
        use of stock-based compensation to attract and retain employees and
        executives.  It is principally aimed at aligning their interests with
        those of our stockholders and at long-term employee retention, rather
        than to motivate or reward operational performance for any particular
        period.  Thus, stock-based compensation expense varies for reasons that
        are generally unrelated to operational decisions and performance in any
        particular period.


    --  Amortization of Purchased Intangibles and Acquired Leases:  The company
        views amortization of acquisition- and building-related intangible
        assets, such as the amortization of the cost associated with an acquired
        company's research and development efforts, trade names, customer lists
        and customer relationships, and acquired lease intangibles, as items
        arising from pre-acquisition activities determined at the time of an
        acquisition.  While these intangible assets are continually evaluated
        for impairment, amortization of the cost of purchased intangibles is a
        static expense, one that is not typically affected by operations during
        any particular period.


    --  Amortization of Debt Discount:  Under GAAP, certain convertible debt
        instruments that may be settled in cash (or other assets) on conversion
        are required to be separately accounted for as liability (debt) and
        equity (conversion option) components of the instrument in a manner that
        reflects the issuer's non-convertible debt borrowing rate.  Accordingly,
        for GAAP purposes we are required to recognize imputed interest expense
        on the company's $1.15 billion of convertible senior notes due in April
        2018 that were issued in a private placement in March 2013.  The imputed
        interest rate was approximately 2.5% for the convertible notes due 2018,
        while the actual coupon interest rate of the notes is 0.25%.  The
        difference between the imputed interest expense and the coupon interest
        expense, net of the interest amount capitalized, is excluded from
        management's assessment of the company's operating performance because
        management believes that this non-cash expense is not indicative of
        ongoing operating performance.


    --  Gains on Acquisitions of Strategic Investments: The company views gains
        on sales of its strategic investments resulting from acquisitions
        initiated by the company in which an equity interest was previously held
        as discrete events and not indicative of operational performance during
        any particular period.
    --  Income Tax Effects and Adjustments: The company utilizes a fixed
        long-term projected non-GAAP tax rate in order to provide better
        consistency across the interim reporting periods by eliminating the
        effects of items such as changes in the tax valuation allowance and tax
        effects of acquisitions-related costs, since each of these can vary in
        size and frequency. When projecting this long-term rate, the company
        evaluated a three-year financial projection that excludes the direct
        impact of the following non-cash items: stock-based expenses,
        amortization of purchased intangibles and acquired leases, amortization
        of debt discount, and gains on acquisitions of strategic investments.
        The projected rate also assumes no new acquisitions in the three-year
        period, and considers other factors including the company's expected tax
        structure, its tax positions in various jurisdictions and key
        legislation in major jurisdictions where the company operates. For
        fiscal 2018, after evaluating the impact of the 2017 U.S. Tax Cuts and
        Jobs Act ("Tax Act") for the period from enactment of the Tax Act on
        December 22, 2017 to fiscal year end, the company concluded that its
        previously disclosed non-GAAP tax rate of 34.5 percent remained
        appropriate. For fiscal 2019, the company has determined that its
        projected non-GAAP tax rate will be 21.5 percent, which reflects
        currently available information, including the anticipated impact of the
        Tax Act and interpretations thereof, as well as other factors and
        assumptions. The non-GAAP tax rate could be subject to change for a
        variety of reasons, including the company's ongoing analysis of the Tax
        Act over the measurement period, the rapidly evolving global tax
        environment, significant changes in the company's geographic earnings
        mix including due to acquisition activity, or other changes to the
        company's strategy or business operations. The company will re-evaluate
        its long-term rate as appropriate.

The company defines the non-GAAP measure free cash flow as GAAP net cash provided by operating activities, less capital expenditures. For this purpose, capital expenditures does not include our strategic investments, nor does it include any costs or activities related to our purchase of 50 Fremont land and building, and building - leased facilities.




    1 Accounting Standards Codification ("ASC") 606 "Revenue from Contracts
     with Customers,"

    ASC 340-40 "Other Assets and Deferred Costs - Contracts with Customers"
     and Accounting Standards Update 2016-01 "Financial Instruments" (ASU
     2016-01), which will be effective as of the beginning of Fiscal 2019.



    salesforce.com, inc.

    Consolidated Statements of Operations

    (in thousands, except per share data)

    (Unaudited)


                                                  Three Months Ended January 31,                 Fiscal Year Ended January 31,

                                               2018                                 2017        2018                      2017
                                               ----                                 ----        ----                      ----

    Revenues:

    Subscription and support                           $2,655,000                          $2,110,651                          $9,710,538  $7,756,205

    Professional services and
     other                                  196,003                                183,337                  769,474                635,779
                                            -------                                -------                  -------                -------

    Total revenues                        2,851,003                              2,293,988               10,480,012              8,391,984

    Cost of revenues (1)(2):

    Subscription and support                548,475                                463,271                2,033,457              1,617,315

    Professional services and
     other                                  189,317                                162,686                  740,065                616,724
                                            -------                                -------                  -------                -------

    Total cost of revenues                  737,792                                625,957                2,773,522              2,234,039

    Gross profit                          2,113,211                              1,668,031                7,706,490              6,157,945

    Operating expenses (1)(2):

    Research and development                396,547                                344,192                1,553,073              1,208,127

    Marketing and sales                   1,364,305                              1,089,243                4,829,291              3,918,027

    General and administrative              274,490                                257,941                1,088,358                967,563

    Total operating expenses              2,035,342                              1,691,376                7,470,722              6,093,717

    Income (loss) from operations            77,869                               (23,345)                 235,768                 64,228

    Investment income                        11,779                                  3,627                   35,848                 27,374

    Interest expense                       (21,561)                              (24,323)                (86,943)              (88,988)

    Other income (1)                         20,130                                 20,572                   17,435                  9,072

    Gains from acquisitions of
     strategic investments                        0                                      0                        0                 13,697
                                                ---                                    ---                      ---                 ------

    Income (loss) before benefit
     from (provision for) income
     taxes                                   88,217                               (23,469)                 202,108                 25,383

    Benefit from (provision for)
     income taxes                          (20,662)                              (27,971)                (74,630)               154,249
                                            -------                                -------                  -------                -------

    Net income (loss)                                     $67,555                           $(51,440)                           $127,478    $179,632
                                                          =======                            ========                            ========    ========

    Basic net income (loss) per
     share                                                  $0.09                             $(0.07)                              $0.18       $0.26

    Diluted net income (loss) per
     share                                                  $0.09                             $(0.07)                              $0.17       $0.26

    Shares used in computing
     basic net income (loss) per
     share                                  724,127                                700,994                  714,919                687,797

    Shares used in computing
     diluted net income (loss)
     per share                              749,464                                700,994                  734,598                700,217

    _______________

    (1)              Amounts include amortization of
                     purchased intangibles from
                     business combinations, as follows:


                          Three Months Ended January 31,               Fiscal Year Ended January 31,

                          2018                  2017           2018                 2017
                          ----                  ----           ----                 ----

    Cost of revenues              $38,866                           $43,214                          $165,545  $127,676

    Marketing and sales 30,066                          31,000                  121,340                 97,601

    Other non-operating
     expense               315                             564                    1,433                  2,491


    (2)              Amounts include stock-
                     based expense, as
                     follows:

                                  Three Months Ended January 31,              Fiscal Year Ended January 31,

                                  2018                  2017           2018                        2017
                                  ----                  ----           ----                        ----

    Cost of revenues                      $32,748                           $30,545                         $129,954  $107,457

    Research and development    62,653                          63,323                 259,838                187,487

    Marketing and sales        112,015                         113,422                 468,553                388,937

    General and administrative  30,266                          37,097                 138,668                136,486


    salesforce.com, inc.

    Consolidated Statements of Operations

    (As a percentage of total revenues)

    (Unaudited)


                                          Three Months Ended        Fiscal Year Ended
                                            January 31,           January 31,

                                           2018              2017                 2018   2017
                                           ----              ----                 ----   ----

    Revenues:

     Subscription
     and
     support                                93%                     92%                93%    92%

     Professional
     services
     and other                                7                        8                   7       8
                                            ---                      ---                 ---     ---

    Total
     revenues                               100                      100                 100     100

    Cost of revenues
     (1)(2):

     Subscription
     and
     support                                 19                       20                  19      19

     Professional
     services
     and other                                7                        7                   7       8
                                            ---                      ---                 ---     ---

    Total cost
     of
     revenues                                26                       27                  26      27

    Gross
     profit                                  74                       73                  74      73

    Operating expenses
     (1)(2):

    Research
     and
     development                             14                       15                  15      14

    Marketing
     and sales                               48                       48                  46      47

    General
     and
     administrative                           9                       11                  10      11
                                            ---                      ---                 ---     ---

    Total
     operating
     expenses                                71                       74                  71      72

    Income
     (loss)
     from
     operations                               3                      (1)                  3       1

    Investment
     income                                   0                        0                   0       0

    Interest
     expense                                (1)                     (1)                (1)    (1)

    Other
     income
     (1)                                     1                        1                   0       0

    Gains from
     acquisitions
     of
     strategic
     investments                              0                        0                   0       0


    Income
     (loss)
     before
     benefit
     from
     (provision
     for)
     income
     taxes                                    3                      (1)                  2       0

    Benefit
     from
     (provision
     for)
     income
     taxes                                  (1)                     (1)                (1)      2
                                            ---                      ---                 ---     ---

    Net income
     (loss)                                  2%                    (2)%                 1%     2%
                                            ===                      ===                 ===     ===

    _______________

    (1)              Amortization of purchased
                     intangibles from business
                     combinations as a percentage of
                     total revenues, as follows:

                         Three Months Ended        Fiscal Year Ended
                            January 31,             January 31,

                        2018                2017              2018    2017
                        ----                ----              ----    ----

    Cost of revenues      1%                     2%                  2%    2%

    Marketing and sales    1                       1                    1     1

    Other non-operating
     expense               0                       0                    0     0


    (2)              Stock-based expense as a
                     percentage of total
                     revenues, as follows:

                                Three Months Ended        Fiscal Year Ended
                                   January 31,             January 31,

                               2018                2017              2018    2017
                               ----                ----              ----    ----

    Cost of revenues             1%                     1%                  1%    1%

    Research and development      2                       3                    2     2

    Marketing and sales           4                       5                    4     5

    General and administrative    1                       2                    1     2


    salesforce.com, inc.

    Consolidated Balance Sheets

    (in thousands)

    (Unaudited)


                                                           January 31,             January 31,
                                                                  2018                        2017
                                                                  ----                        ----

    Assets

    Current assets:

    Cash and cash equivalents                                           $2,543,484                    $1,606,549

    Marketable securities                                    1,978,221                       602,338

    Accounts receivable, net                                 3,917,401                     3,196,643

    Deferred commissions                                       460,887                       311,770

    Prepaid expenses and other current
     assets                                                    390,378                       279,527

    Total current assets                                     9,290,371                     5,996,827

    Property and equipment, net                              1,946,527                     1,787,534

    Deferred commissions, noncurrent                           413,375                       227,849

    Capitalized software, net                                  146,065                       141,671

    Strategic investments                                      677,283                       566,953

    Goodwill                                                 7,314,096                     7,263,846

    Intangible assets acquired through
     business combinations, net                                826,445                     1,113,374

    Other assets, net                                          395,640                       486,869

    Total assets                                                       $21,009,802                   $17,584,923
                                                                       ===========                   ===========

    Liabilities, temporary equity and stockholders' equity

    Current liabilities:

    Accounts payable, accrued expenses and
     other liabilities                                                  $2,010,096                    $1,752,664

    Deferred revenue                                         7,094,705                     5,542,802

    Current portion of debt                                  1,024,717                             0
                                                             ---------                           ---

    Total current liabilities                               10,129,518                     7,295,466

    Noncurrent debt                                            694,781                     2,008,391

    Other noncurrent liabilities                               793,140                       780,939
                                                               -------                       -------

    Total liabilities                                       11,617,439                    10,084,796
                                                            ----------                    ----------

    Temporary equity:

    Convertible 0.25% senior notes due April
     2018                                                        3,867                             0
                                                                 -----                           ---

    Stockholders' equity:

    Common stock                                                   730                           708

    Additional paid-in capital                               9,752,340                     8,040,170

    Accumulated other comprehensive loss                      (27,142)                     (75,841)

    Accumulated deficit                                      (337,432)                    (464,910)
                                                              --------                      --------

    Total stockholders' equity                               9,388,496                     7,500,127
                                                             ---------                     ---------

    Total liabilities, temporary equity and
     stockholders' equity                                              $21,009,802                   $17,584,923
                                                                       ===========                   ===========


    salesforce.com, inc.

    Consolidated Statements of Cash Flows

    (in thousands)

    (Unaudited)


                                                                    Three Months Ended January 31,                Fiscal Year Ended January 31,

                                                                  2018                                  2017        2018                       2017
                                                                  ----                                  ----        ----                       ----

    Operating activities:

    Net income (loss)                                                        $67,555                            $(51,440)                               $127,478    $179,632

    Adjustments to reconcile net income (loss) to net cash
     provided by operating activities:

    Depreciation and amortization                              187,689                                 180,766                   752,600                   632,245

    Amortization of debt discount and
     issuance costs                                              8,002                                   9,207                    31,267                    30,541

    Gains from acquisitions of strategic
     investments                                                     0                                       0                         0                  (13,697)

    Amortization of deferred commissions                       132,975                                 101,014                   464,662                   371,541

    Expenses related to employee stock
     plans                                                     237,682                                 244,387                   997,013                   820,367

    Changes in assets and liabilities, net of business
     combinations:

    Accounts receivable, net                               (2,397,485)                             (1,905,275)                 (720,019)                (628,477)

    Deferred commissions                                     (426,591)                              (235,065)                (799,305)                (462,030)

    Prepaid expenses and other current
     assets and other assets                                   190,924                                 (3,127)                   24,140                  (28,850)

    Accounts payable, accrued expenses
     and other liabilities                                     347,945                                 325,011                   308,225                    49,953

    Deferred revenue                                         2,702,624                               2,040,668                 1,551,904                 1,210,973
                                                             ---------                               ---------                 ---------                 ---------

    Net cash provided by operating
     activities                                              1,051,320                                 706,146                 2,737,965                 2,162,198
                                                             ---------                                 -------                 ---------                 ---------

    Investing activities:

    Business combinations, net of cash
     acquired                                                  (5,610)                              (360,629)                 (25,391)              (3,192,739)

    Purchases of strategic investments                       (103,350)                               (44,495)                (216,438)                (110,329)

    Sales of strategic investments                              74,834                                  53,836                   130,732                    80,342

    Purchases of marketable securities                       (569,397)                               (83,550)              (2,003,115)               (1,070,412)

    Sales of marketable securities                             121,366                                  78,252                   558,614                 2,005,301

    Maturities of marketable securities                         36,034                                   2,713                    79,123                    67,454

    Capital expenditures                                     (137,759)                              (143,974)                (534,027)                (463,958)
                                                              --------                                --------                  --------                  --------

    Net cash used in investing
     activities                                              (583,882)                              (497,847)              (2,010,502)               (2,684,341)
                                                              --------                                --------                ----------                ----------

    Financing activities:

    Proceeds from term loan, net                                     0                                       0                         0                   495,550

    Proceeds from employee stock plans                         165,514                                  85,616                   650,300                   401,481

    Principal payments on capital lease
     obligations                                              (23,006)                               (24,397)                (105,896)                 (98,157)

    Proceeds from revolving credit
     facility                                                        0                                 748,824                         0                   748,824

    Payments on revolving credit
     facility                                                        0                               (550,000)                (200,000)                (550,000)

    Payments on convertible senior notes                     (123,179)                                      0                 (123,179)                        0
                                                              --------                                     ---                  --------                       ---

    Net cash provided by financing
     activities                                                 19,329                                 260,043                   221,225                   997,698

    Effect of exchange rate changes                           (15,120)                                (7,529)                 (11,753)                 (27,369)
                                                               -------                                  ------                   -------                   -------

    Net increase in cash and cash
     equivalents                                               471,647                                 460,813                   936,935                   448,186

    Cash and cash equivalents, beginning
     of period                                               2,071,837                               1,145,736                 1,606,549                 1,158,363
                                                             ---------                               ---------                 ---------                 ---------

    Cash and cash equivalents, end of
     period                                                               $2,543,484                           $1,606,549                              $2,543,484  $1,606,549
                                                                          ==========                           ==========                              ==========  ==========


    salesforce.com, inc.

    Additional Metrics

    (Unaudited)


                                                          Jan 31,              Oct 31,        Jul 31,          Apr 30,                 Jan 31,          Oct 31,
                                                                                     2017         2017               2017                 2017          2016
                                                              2018
                                                              ----

    Full Time Equivalent Headcount                          29,401                   28,527             27,155                  26,213         25,178            23,939

    Financial data (in thousands):

    Cash, cash equivalents and marketable securities                $4,521,705               $3,628,665                    $3,501,245                 $3,219,550        $2,208,887 $1,751,130

    Strategic investments                                             $677,283                 $670,406                      $657,687                   $639,191          $566,953   $555,968

    Deferred revenue                                                $7,094,705               $4,392,082                    $4,818,634                 $5,042,652        $5,542,802 $3,495,133

    Unbilled deferred revenue, a non-GAAP measure (1)              $13,300,000              $11,500,000                   $10,400,000                 $9,600,000        $9,000,000 $8,600,000

    Principal due on our outstanding debt obligations (2)           $1,726,821               $1,850,000                    $1,850,000                 $1,850,000        $2,050,000 $1,850,000


    (1) Unbilled deferred revenue
     represents future billings under
     our non-cancelable subscription
     agreements that have not been
     invoiced and, accordingly, are not
     recorded in deferred revenue. The
     amount of unbilled deferred
     revenue may change from quarter to
     quarter for several reasons,
     including the specific timing,
     duration and size of customer
     subscription agreements and the
     timing of customer renewals.


    (2) Our outstanding debt
     obligations include our 0.25%
     Convertible Senior Notes, the loan
     assumed on 50 Fremont, and the
     Term Loan. The principal due on
     our 0.25% Convertible Senior Notes
     of approximately $1.0 billion as
     of January 31, 2018 is payable in
     April 2018.


    Selected Balance Sheet Accounts (in thousands):


                                                   January 31,            October 31,        January 31,
                                                          2018                        2017           2017
                                                          ----                        ----           ----

    Prepaid Expenses and Other
     Current Assets

    Prepaid income taxes                                          $33,523                          $43,301                $26,932

    Other taxes receivable                              32,692                        33,099                    34,177

    Prepaid expenses and other
     current assets                                    324,163                       393,546                   218,418
                                                       -------                       -------                   -------

                                                                 $390,378                         $469,946               $279,527
                                                                 ========                         ========               ========

    Property and Equipment, net

    Land                                                         $183,888                         $183,888               $183,888

    Buildings and building
     improvements                                      626,062                       626,168                   621,377

    Computers, equipment and
     software                                        1,628,827                     1,600,783                 1,440,986

    Furniture and fixtures                             139,299                       132,374                   112,564

    Leasehold improvements                             824,470                       776,396                   627,069
                                                                                    -------                   -------

                                                     3,402,546                     3,319,609                 2,985,884

    Less accumulated
     depreciation and
     amortization                                  (1,456,019)                   (1,454,718)               (1,198,350)
                                                    ----------                    ----------                ----------

                                                               $1,946,527                       $1,864,891             $1,787,534
                                                               ==========                       ==========             ==========

    Intangible Assets Acquired
     Through Business
     Combinations, net

    Acquired developed
     technology                                                  $349,563                         $388,346               $514,232

    Customer relationships                             471,936                       501,500                   589,579

    Other                                                4,946                         5,922                     9,563

                                                                 $826,445                         $895,768             $1,113,374
                                                                 ========                         ========             ==========

    Other Assets, net

    Deferred income taxes,
     noncurrent, net                                              $36,523                          $31,596                $28,939

    Long-term deposits                                  23,518                        23,979                    23,597

    Domain names and patents,
     net                                                22,779                        26,811                    39,213

    Customer contract assets                           170,921                       201,357                   281,733

    Other                                              141,899                       141,145                   113,387

                                                                 $395,640                         $424,888               $486,869
                                                                 ========                         ========               ========

    Accounts Payable, Accrued
     Expenses and Other
     Liabilities

    Accounts payable                                              $76,465                         $120,019               $115,257

    Accrued compensation                               960,453                       622,419                   730,390

    Non-cash equity liability                                0                        49,435                    68,355

    Accrued income and other
     taxes payable                                     305,861                       193,693                   239,699

    Capital lease obligation,
     current                                           102,539                       114,147                   102,106

    Other current liabilities                          564,778                       586,695                   496,857

                                                               $2,010,096                       $1,686,408             $1,752,664
                                                               ==========                       ==========             ==========

    Other Noncurrent Liabilities

    Deferred income taxes and
     income taxes payable                                        $115,717                         $117,193                $99,378

    Financing obligation -
     leased facility                                   198,226                       198,903                   200,711

    Long-term lease liabilities
     and other                                         479,197                       420,774                   480,850
                                                       -------                       -------                   -------

                                                                 $793,140                         $736,870               $780,939
                                                                 ========                         ========               ========


    Supplemental Revenue Analysis


    Subscription and
     support revenue by
     cloud service
     offering (in
     millions):                        Three Months Ended January 31,                Fiscal Year Ended January 31,

                                     2018                              2017         2018                           2017
                                     ----                              ----         ----                           ----

    Sales Cloud                                 $931.8                             $804.9                                  $3,554.3    $3,060.6

    Service Cloud                   789.3                               615.3                   2,877.1                      2,320.7

    Salesforce Platform
     and Other                      536.3                               391.7                   1,929.2                      1,441.6

    Marketing and
     Commerce Cloud                 397.6                               298.8                   1,349.9                        933.3


                                              $2,655.0                           $2,110.7                                  $9,710.5    $7,756.2
                                              ========                           ========                                  ========    ========


    Total revenues by
     geography (in
     thousands):                     Three Months Ended January 31,           Fiscal Year Ended January 31,

                                     2018                              2017         2018                           2017
                                     ----                              ----         ----                           ----

    Americas                                $2,042,184                         $1,718,197                                $7,579,116  $6,224,971

    Europe                        535,806                             360,876                 1,903,524                    1,373,547

    Asia Pacific                  273,013                             214,915                   997,372                      793,466
                                  -------                             -------                   -------                      -------

                                            $2,851,003                         $2,293,988                               $10,480,012  $8,391,984
                                            ==========                         ==========                               ===========  ==========


    Total revenues by
     geography as a
     percentage of
     total revenues:                 Three Months Ended January 31,           Fiscal Year Ended January 31,

                                     2018                              2017         2018                           2017
                                     ----                              ----         ----                           ----

    Americas                          72%                                75%                      72%                         74%

    Europe                             19                                  16                        18                           16

    Asia Pacific                        9                                   9                        10                           10
                                      ---                                 ---                       ---                          ---

                                     100%                               100%                     100%                        100%
                                      ===                                 ===                       ===                          ===


    Revenue constant
     currency growth
     rates (as
     compared to the
     comparable prior
     periods)            Three Months Ended           Three Months Ended           Three Months Ended
                          January 31, 2018             October 31, 2017             January 31, 2017
                      compared to Three Months     compared to Three Months     compared to Three Months
                       Ended January 31, 2017       Ended October 31, 2016       Ended January 31, 2016
                       ----------------------       ----------------------       ----------------------

    Americas                                   19%                          21%                          29%

    Europe                                     31%                          33%                          26%

    Asia Pacific                               26%                          27%                          30%

    Total growth                               21%                          23%                          28%


    We present constant currency
     information to provide a
     framework for assessing how
     our underlying business
     performed excluding the effect
     of foreign currency rate
     fluctuations. To present this
     information, current and
     comparative prior period
     results for entities reporting
     in currencies other than
     United States dollars are
     converted into United States
     dollars at the weighted
     average exchange rate for the
     quarter being compared to for
     growth rate calculations
     presented, rather than the
     actual exchange rates in
     effect during that period.

    Deferred
     revenue
     constant
     currency
     growth
     rates (as
     compared
     to the
     comparable
     prior
     periods)   January 31, 2018     October 31, 2017     January 31, 2017
                   compared to          compared to          compared to
                January 31, 2017     October 31, 2016     January 31, 2016
                ----------------     ----------------     ----------------

    Total
     growth                      25%                  24%                  29%


    We present constant currency
     information for deferred
     revenue to provide a framework
     for assessing how our
     underlying business performed
     excluding the effects of
     foreign currency rate
     fluctuations.  To present the
     information above, we convert
     the deferred revenue balances
     in local currencies in previous
     comparable periods using the
     United States dollar currency
     exchange rate as on the most
     recent balance sheet date.


    Supplemental GAAP and Non-GAAP Diluted Share Count Information

    (share data in thousands)


                                              Three Months Ended January 31,           Fiscal Year Ended January 31,

                                                   2018                   2017               2018                   2017
                                                   ----                   ----               ----                   ----

    Weighted-average
     shares outstanding
     for basic earnings
     per share                                  724,127                        700,994                          714,919  687,797

    Effect of dilutive securities:

    Convertible senior
     notes                                        5,798                          1,642                            4,672    1,906

    Employee stock awards                        16,945                          8,567                           14,163   10,514

    Warrants                                      2,594                              0                              844        0
                                                  -----                            ---                              ---      ---

    Adjusted weighted-
     average shares
     outstanding and
     assumed conversions
     for GAAP and Non-
     GAAP diluted earnings
     per share                                  749,464                        711,203                          734,598  700,217
                                                =======                        =======                          =======  =======


    Supplemental Cash Flow Information

    Free cash flow analysis, a non-GAAP measure

    (in thousands)


                                                 Three Months Ended January 31,                     Fiscal Year Ended January 31,

                                              2018                       2017             2018                             2017
                                              ----                       ----             ----                             ----

    Operating cash flow

    GAAP net cash
     provided by
     operating
     activities                                       $1,051,320                               $706,146                           $2,737,965  $2,162,198

    Less:

    Capital
     expenditures                        (137,759)                             (143,974)                  (534,027)                (463,958)
                                          --------                               --------                   --------                 --------

    Free cash flow                                      $913,561                               $562,172                           $2,203,938  $1,698,240
                                                        ========                               ========                           ==========  ==========


    Comprehensive Income (Loss)

    (in thousands)

    (Unaudited)


                                                 Three Months Ended January 31,                     Fiscal Year Ended January 31,

                                                2018                    2017             2018                    2017
                                                ----                    ----             ----                    ----

    Net income (loss)                                   $67,555                               $(51,440)                           $127,478   $179,632

    Other comprehensive income (loss),
     before tax and net of reclassification
     adjustments:

    Foreign currency
     translation and other
     gains (losses)                           23,882                            (14,547)                     52,072                (43,070)

    Unrealized gains
     (losses) on marketable
     securities and
     strategic investments                  (55,702)                            (6,461)                    (4,497)                 14,500
                                             -------                              ------                      ------                  ------

    Other comprehensive
     income (loss), before
     tax                                    (31,820)                           (21,008)                     47,575                (28,570)

    Tax effect                                 1,124                               8,110                       1,124                   2,646
                                               -----                               -----                       -----                   -----

    Other comprehensive
     income (loss), net of
     tax                                    (30,696)                           (12,898)                     48,699                (25,924)
                                             -------                             -------                      ------                 -------

    Comprehensive income
     (loss)                                             $36,859                               $(64,338)                           $176,177   $153,708
                                                        =======                                ========                            ========   ========


    salesforce.com, inc.

    GAAP Results Reconciled to non-GAAP Results

    The following table reflects selected GAAP results reconciled to non-GAAP results.

    (in thousands, except per share data)

    (Unaudited)


                                               Three Months Ended January 31,             Fiscal Year Ended January 31,

                                              2018                                 2017         2018                    2017
                                              ----                                 ----         ----                    ----

    Non-GAAP gross profit
    ---------------------

    GAAP gross profit                                 $2,113,211                           $1,668,031                        $7,706,490   $6,157,945

    Plus:

    Amortization of
     purchased
     intangibles (a)                        38,866                                 43,214                  165,545               127,676

    Stock-based
     expense (b)                            32,748                                 30,545                  129,954               107,457
                                            ------                                 ------                  -------               -------

    Non-GAAP gross
     profit                                           $2,184,825                           $1,741,790                        $8,001,989   $6,393,078
                                                      ----------                           ----------                        ----------   ----------

    Non-GAAP operating expenses
    ---------------------------

    GAAP operating
     expenses                                         $2,035,342                           $1,691,376                        $7,470,722   $6,093,717

    Less:

    Amortization of
     purchased
     intangibles (a)                      (30,066)                              (31,000)               (121,340)              (97,601)

    Stock-based
     expense (b)                         (204,934)                             (213,842)                (867,059)             (712,910)

    Non-GAAP
     operating
     expenses                                         $1,800,342                           $1,446,534                        $6,482,323   $5,283,206
                                                      ----------                           ----------                        ----------   ----------

    Non-GAAP income from operations
    -------------------------------

    GAAP income
     (loss) from
     operations                                          $77,869                            $(23,345)                         $235,768      $64,228

    Plus:

    Amortization of
     purchased
     intangibles (a)                        68,932                                 74,214                  286,885               225,277

    Stock-based
     expense (b)                           237,682                                244,387                  997,013               820,367

    Non-GAAP income
     from operations                                    $384,483                             $295,256                        $1,519,666   $1,109,872
                                                        --------                             --------                        ----------   ----------

    Non-GAAP non-operating income
     (loss) (c)
    -----------------------------

    GAAP non-
     operating income
     (loss)                                              $10,348                               $(124)                        $(33,660)   $(38,845)

    Plus:

    Amortization of
     debt discount,
     net                                     6,674                                  6,344                   25,943                25,137

    Amortization of
     acquired lease
     intangible                                315                                    564                    1,433                 2,491

    Less:

    Gains from
     acquisitions of
     strategic
     investments                                 0                                      0                        0              (13,697)
                                               ---                                    ---                      ---               -------

    Non-GAAP non-
     operating income
     (loss)                                              $17,337                               $6,784                          $(6,284)   $(24,914)
                                                         -------                               ------                           -------     --------

    Non-GAAP net income
    -------------------

    GAAP net income
     (loss)                                              $67,555                            $(51,440)                         $127,478     $179,632

    Plus:

    Amortization of
     purchased
     intangibles (a)                        68,932                                 74,214                  286,885               225,277

    Amortization of
     acquired lease
     intangible                                315                                    564                    1,433                 2,491

    Stock-based
     expense (b)                           237,682                                244,387                  997,013               820,367

    Amortization of
     debt discount,
     net                                     6,674                                  6,344                   25,943                25,137

    Less:

    Gains from
     acquisitions of
     strategic
     investments                                 0                                      0                        0              (13,697)

    Income tax
     effects and
     adjustments                         (117,894)                              (77,743)               (447,415)             (533,984)
                                          --------                                -------                 --------              --------

    Non-GAAP net
     income                                             $263,264                             $196,326                          $991,337     $705,223
                                                        ========                             ========                          ========     ========


                      Three Months Ended January 31,           Fiscal Year Ended January 31,

                            2018                  2017               2018                   2017
                            ----                  ----               ----                   ----

    Non-GAAP diluted
     earnings per
     share
    ----------------

    GAAP diluted net
     income (loss)
     per share                      $0.09                                  $(0.07)                 $0.17   $0.26

    Plus:

    Amortization of
     purchased
     intangibles            0.09                          0.10                             0.39       0.32

    Amortization of
     acquired lease
     intangible             0.00                          0.00                             0.00       0.00

    Stock-based
     expense                0.32                          0.34                             1.36       1.17

    Amortization of
     debt discount,
     net                    0.01                          0.01                             0.04       0.04

    Less:

    Gains from
     acquisitions of
     strategic
     investments            0.00                          0.00                             0.00     (0.02)

    Income tax
     effects and
     adjustments          (0.16)                       (0.10)                          (0.61)    (0.76)
                           -----                         -----                            -----

    Non-GAAP diluted
     earnings per
     share                          $0.35                                    $0.28                  $1.35   $1.01
                                    =====                                    =====                  =====   =====

    Shares used in
     computing Non-
     GAAP diluted net
     income per share    749,464                       711,203                          734,598    700,217


    a)             Amortization of purchased
                   intangibles were as follows:

                          Three Months Ended January 31,               Fiscal Year Ended January 31,

                          2018                  2017           2018                 2017
                          ----                  ----           ----                 ----

    Cost of revenues              $38,866                           $43,214                          $165,545  $127,676

    Marketing and sales 30,066                          31,000                  121,340                 97,601
                        ------                          ------                  -------                 ------

                                  $68,932                           $74,214                          $286,885  $225,277
                                  =======                           =======                          ========  ========


    b)             Stock-based expense was
                   as follows:

                                  Three Months Ended January 31,           Fiscal Year Ended January 31,

                                  2018                           2017      2018                 2017
                                  ----                           ----      ----                 ----

    Cost of revenues                       $32,748                       $30,545                         $129,954  $107,457

    Research and development    62,653                           63,323             259,838                187,487

    Marketing and sales        112,015                          113,422             468,553                388,937

    General and administrative  30,266                           37,097             138,668                136,486
                                ------                           ------             -------                -------

                                          $237,682                      $244,387                         $997,013  $820,367
                                          ========                      ========                         ========  ========


    c)             GAAP non-operating income
                   (loss) consists of investment
                   income, interest expense, other
                   income (expense) and gains from
                   acquisitions of strategic
                   investments.


    salesforce.com, inc.

    Computation of Basic and Diluted GAAP and non-GAAP Net Income (Loss) Per Share

    (in thousands, except per share data)

    (Unaudited)


                                           Three Months Ended January 31,                      Fiscal Year Ended January 31,

                                         2018                     2017             2018                     2017
                                         ----                     ----             ----                     ----

    GAAP Basic Net Income (Loss)
     Per Share

    Net income
     (loss)                                       $67,555                                $(51,440)                           $127,478   $179,632

    Basic net
     income
     (loss) per
     share                                          $0.09                                  $(0.07)                              $0.18      $0.26

    Shares used
     in
     computing
     basic net
     income
     (loss) per
     share                            724,127                              700,994                      714,919                 687,797


                                         Three Months Ended January 31,                 Fiscal Year Ended January 31,

                                         2018                     2017             2018                     2017
                                         ----                     ----             ----                     ----

    Non-GAAP Basic Net Income Per
     Share

    Non-GAAP
     net income                                  $263,264                                 $196,326                            $991,337   $705,223

    Basic Non-
     GAAP net
     income per
     share                                          $0.36                                    $0.28                               $1.39      $1.03

    Shares used
     in
     computing
     basic Non-
     GAAP net
     income per
     share                            724,127                              700,994                      714,919                 687,797


                                         Three Months Ended January 31,                 Fiscal Year Ended January 31,

                                         2018                     2017             2018                     2017
                                         ----                     ----             ----                     ----

    GAAP Diluted Net Income (Loss)
     Per Share

    Net income
     (loss)                                       $67,555                                $(51,440)                           $127,478   $179,632

    Diluted net
     income
     (loss) per
     share                                          $0.09                                  $(0.07)                              $0.17      $0.26

    Shares used
     in
     computing
     diluted net
     income
     (loss) per
     share                            749,464                              700,994                      734,598                 700,217


                                         Three Months Ended January 31,                 Fiscal Year Ended January 31,

                                         2018                     2017             2018                     2017
                                         ----                     ----             ----                     ----

    Non-GAAP Diluted Net Income
     Per Share

    Non-GAAP
     net income                                  $263,264                                 $196,326                            $991,337   $705,223

    Diluted Non-
     GAAP net
     income per
     share                                          $0.35                                    $0.28                               $1.35      $1.01

    Shares used
     in
     computing
     diluted
     Non-GAAP
     net income
     per share                        749,464                              711,203                      734,598                 700,217

View original content with multimedia:http://www.prnewswire.com/news-releases/salesforce-announces-record-fourth-quarter-and-full-year-fiscal-2018-results-300606071.html

SOURCE Salesforce