Apr 12, 2018   SOURCE: PR NewsWire

Superion Achieves Record Customer Retention Rate And Company Growth Amid Year Of Milestones

Superion Achieves Record Customer Retention Rate And Company Growth Amid Year Of Milestones

Substantial growth in client base , more than 95 percent customer retention, increased hiring, and acquisition of market-leading company fuel Superion's growth

LAKE MARY, Fla., April 12, 2018 /PRNewswire/ -- Approaching the first anniversary of its rebrand to Superion, LLC, the company today announced record achievements toward its planned goals for market expansion, product innovation, and excellence in customer service. An industry leader in public sector solutions, Superion reported key achievements over the past year, including expanding its workforce by hiring more than 300 employees; completing its first major acquisition since the rebrand; and retaining more than 95 percent of its customers.

Selected highlights include:

    --  Superion hired top talent from across the high-growth tech and financial
        sectors to drive growth in services, accelerate product innovations, and
        elevate the customer experience. Key appointments include: Simon Angove,
        CEO; Todd Schulte, COO; John Pulling, CTO; Brad Surminsky, CFO; and
        Jatin Atre, CMO.
    --  Substantial growth in client base. Notable customer wins include
        Charleston County, SC; Fulton County, GA; Harris County, Texas; Port
        Authority Police of NY/NJ; University of Florida PD, FL; among many
        others.
    --  Customer satisfaction and retention. Superion continued its track record
        of excellence in customer service by retaining more than 95 percent of
        customers.
    --  Company growth. Superion acquired Public Safety Corporation, market
        leader in false alarm management solutions and maker of CryWolf, to
        create the smartest computer-aided dispatch system in the market.
    --  Product and services growth. Superion established Superion Labs to bring
        AI-powered innovation to the public sector, and announced the
        development of two Centers of Excellence - in Lake Mary and High Point -
        to drive product innovation.
    --  Workforce growth. Superion created more than 300 new jobs while
        expanding its headquarters in Lake Mary, FL, and High Point, NC.
    --  Corporate citizenship. In recognition of its support during Hurricane
        Harvey, Superion was presented with a League City Partner Award by the
        League City PD.

"Across the board, Superion continues to execute very well against its growth plan," said Superion CEO Simon Angove. "This past year, we added a substantial number of new customers, acquired an industry leader in the public safety space, and expanded two Centers of Excellence, ensuring we continue to deliver on our mission: to provide the broadest, smartest, and most unified software platform to transform public service operations and power amazing public experiences."

About Superion

Superion is a leading software and information technology solutions provider that meets the specialized requirements of city, municipal, and county governments, as well as public safety and justice agencies and nonprofit organizations. Drawing upon more than 35 years of experience, the knowledge and expertise of Superion employees help communities that rely on our software serve more than 175 million people each day. Superion is Powering the Public Experience. Learn more at www.superion.com.

CONTACT: Carol Matthieu, (407) 304-3267, carol.matthieu@superion.com

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SOURCE Superion