New York Website Design Company, Lounge Lizard, shares Tips to Earning more Positive Online Reviews

NEW YORK, Oct. 12, 2018 /PRNewswire/ -- Lounge Lizard is a New York Website Design company that is recognized within the web design and development industry for their amazing designs. Lounge Lizard's brandtenders are creative, tech-savvy, and passionate in developing innovative strategies that drive conversion for both startup and established clients of all industries, making them the "best of breed since 1998."

Online reviews play a powerful role in how perspective buyers make decisions. In a 2017 survey, Podium.com found that approximately 60% of consumers look at online reviews at least weekly. Reviews tend to influence consumers because they are a form of social proof, or feedback, on the value that a product or service will provide. Confidence increases that the product or service will fulfill their need, or not fulfill it, based on the reactions of other consumers which is why it is important to incorporate reviews into your business plan. Today NY based web design company, Lounge Lizard, shares Tips to Earning more Positive Online Reviews.

    1. Provide great service. You can't expect good reviews if you provide
       mediocre or bad service (including products) to people. In fact, you
       shouldn't even be looking for reviews if that is the case. First and
       foremost, make sure policies and procedures are in place to provide a
       good experience for the user regardless of if your business operates
       completely online or is brick-and-mortar based. Once you are confident
       that most of the feedback will be positive, you should then pursue
       reviews.
    2. Monitor and respond to reviews. If people are going to take the time to
       write a review, regardless of if it is positive or negative, then you
       must take the time to respond. Not only does that show perspective
       customers that you listen to feedback, but it also gives you a chance to
       explain your side of any negative encounters. For negatives reviews,
       avoid arguing but instead apologize if a mistake was made or clearly
       explain the events if the poster was mistaken. For fake reviews a
       response asking for clarification of the time/date/event should be made
       to reflect that this interaction might not have taken place. Of course,
       positive reviews should be responded to as well to thank customers for
       their patronage.
    3. Utilize your social media accounts for reviews. For certain industries,
       customers consider what a social media profile reflects of a business as
       much or more than some review sites. For example, if you are in the food
       or hospitality industry Instagram is a popular platform for reviews as
       people provide photos to reflect their experience which can be much more
       powerful than words.
    4. Politely request reviews. Reviews can be asked for, but each platform has
       specific terms and conditions that must be followed. For example, Yelp
       does not allow solicited reviews. But you can link your website to your
       Yelp listing. Google states you cannot only request reviews from people
       who have had a positive experience. Reviews could be requested on
       receipts, emails, postcards, or signs on your website and/or business
       location.
    5. Ask questions with review requests. When you are looking for reviews and
       feedback it helps to ask customers specific questions to help answers
       include keywords or topics you wish to accentuate. For example, you might
       ask, "Did you enjoy our outdoor seating area?" to help showcase the
       'outdoor seating' your restaurant offers. Certain terms and keywords can
       help with local rankings as well as general relevance signals.

Lounge Lizard Top Web Design Company is an award-winning, high-end design boutique specializing in website and mobile app development, UX/UI, branding, and marketing. Lounge Lizard excels in creating the ultimate brand strategy, fully loaded with expertly crafted visuals that work together to increase sales and effectively communicate a client's unique personality.

Media Contact: Ken Braun, Lounge Lizard, 631-581-1000, ken.braun@loungelizard.com

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SOURCE Lounge Lizard