RealNetworks Announces Fourth Quarter And Full Year 2019 Financial Results

SEATTLE, Feb. 5, 2020 /PRNewswire/ -- RealNetworks, Inc. (Nasdaq: RNWK), a leader in digital media software and services, today announced its financial results for the fourth quarter and full year ended December 31, 2019.

    --  2019 revenue of $172.1 million
    --  2019 Games revenue up 18% year-over-year driven by success of
        free-to-play strategy
    --  Continued traction with SAFR(TM) with new customers and partners around
        the world

Management Commentary

"Strategically, I consider 2019 to be a very successful year," said Rob Glaser, Chairman and CEO of RealNetworks. "We achieved significant traction on two of our key growth initiatives: free-to-play casual mobile games and SAFR. Our free-to-play strategy drove significant topline growth in our Games business. Delicious World is already our highest revenue generating game ever despite having launched globally in mid-2019. SAFR also remains a top growth focus of the Company. We continue to get good initial traction with customers and partners around the world."

Mr. Glaser added, "Our focus for 2020 will be to continue to drive these key initiatives forward while also running our operations efficiently. While we will make ongoing investments to support our key growth initiatives, we are committed to thoughtfully managing costs along the way as we did during 2019. Our progress in this regard can be seen in our significant improvement in adjusted EBITDA loss in the second half of 2019 as compared to the first half of 2019."

Full Year 2019 Financial Highlights

    --  Revenue was $172.1 million (inclusive of $106.3 million from Napster)
        compared to $69.5 million in 2018.
    --  Games revenue was $25.5 million, up 18% compared to $21.7 million in
        2018.
    --  Operating expenses increased by $27.4 million, or 37%, from 2018.
        Napster's operating expenses were $25.8 million in 2019.
    --  Net loss attributable to RealNetworks was $(20.0) million, or $(0.53)
        per diluted share, compared to net loss of $(25.0) million, or $(0.66)
        per diluted share in 2018. Included in net income attributable to
        RealNetworks was a gain of $12.3 million in the first quarter of 2019
        related to the acquisition of Napster.
    --  Adjusted EBITDA was a loss of $(20.1) million compared to a loss of
        $(16.2) million in 2018. A reconciliation of GAAP net income (loss)
        including noncontrolling interests to adjusted EBITDA, a non-GAAP
        measure, is provided in the financial tables that accompany this
        release.
    --  At December 31, 2019, the Company had $16.8 million in unrestricted cash
        and cash equivalents compared to $18.1 million at September 30, 2019.

Fourth Quarter 2019 Financial Highlights

    --  Revenue was $43.4 million (inclusive of $26.1 million from Napster)
        compared to $45.0 million (inclusive of $27.3 million from Napster) in
        the prior quarter and $16.6 million in the prior year period.
    --  Games revenue was $6.6 million, down 8% compared to $7.2 million in the
        prior quarter and up 17% compared to $5.6 million in the prior year
        period.
    --  Gross profit margin was 43%, up from 42% in the prior quarter and down
        from 77% in the prior year period. Napster's gross profit margin for the
        fourth quarter of 2019 was 21%, while RealNetworks' gross profit margin
        without Napster was 76%.
    --  Operating expenses decreased $0.4 million, or 2%, from the prior quarter
        and increased $6.2 million, or 34%, from the prior year period.
        Napster's operating expenses were $7.1 million for the fourth quarter of
        2019.
    --  Net loss attributable to RealNetworks was $(6.4) million, or $(0.17) per
        diluted share, compared to net loss of $(6.0) million, or $(0.16) per
        diluted share, in the prior quarter and a net loss of $(6.9) million, or
        $(0.18) per diluted share, in the prior year period.
    --  Adjusted EBITDA was a loss of $(2.7) million compared to a loss of
        $(3.2) million in the prior quarter and a loss of $(4.1) million in the
        prior year period.

Corporate Developments

    --  On January 9, 2020, the Company announced the hiring of Mike Ensing as
        interim Chief Financial Officer following Cary Baker's resignation to
        pursue a new opportunity. Mr. Ensing joined RealNetworks as a full-time
        strategic advisor on January 10, 2020 and will succeed Mr. Baker as
        interim CFO on February 15, 2020. The Company has retained an executive
        search firm and has commenced a formal search for a permanent CFO.
    --  On December 3, 2019, the Company strengthened its Board of Directors
        with the appointment of two new directors, Tim Wan and Erik Prusch. Mr.
        Wan has 20 years of financial and business experience, including 15
        years with RealNetworks, and is currently the Chief Financial Officer at
        Asana, Inc., a privately held company that develops and offers a
        SaaS-based work management platform. Mr. Prusch has over 25 years of
        executive experience, having successfully led several technology and
        consumer-facing businesses through periods of innovation and adaptation.

Business Outlook

For the first quarter ending March 31, 2020, RealNetworks expects to achieve the following results including noncontrolling interests:

    --  Total revenue is expected to be in the range of $40.0 million to $43.0
        million.
    --  Adjusted EBITDA loss is expected to be in the range of $(4.0) million to
        $(1.0) million.

Conference Call and Webcast Information

The Company will host a conference call today to review its results and discuss its performance at approximately 4:30 p.m. ET / 1:30 p.m. PT. Participants may join the conference call by dialing 1-877-451-6152 (United States) or 1-201-389-0879 (International). A telephonic replay of the call will also be available shortly after the completion of the call, until 11:59 pm ET on Wednesday, February 26, 2020, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 13697915.

A live webcast will be available on RealNetworks' Investor Relations site under the Events & Presentations section at http://investor.realnetworks.com and will be archived online upon completion of the conference call.

About RealNetworks

Building on a legacy of digital media expertise and innovation, RealNetworks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives. SAFR (www.safr.com) is the world's premier facial recognition platform for live video. Leading in real-world performance and accuracy as evidenced in testing by NIST, SAFR enables new applications for security, convenience, and analytics. Kontxt (www.kontxt.com) is the foremost platform for categorizing A2P messages to help mobile carriers build customer loyalty and drive new revenue through text message classification and antispam. For information about our other products, visit www.realnetworks.com.

About Non-GAAP Financial Measures

To supplement RealNetworks' consolidated financial information presented in accordance with GAAP in this press release, the company also discloses certain non-GAAP financial measures, including adjusted EBITDA and contribution margin by reportable segment, which management believes provide investors with useful information.

In the financial tables of our earnings press release, RealNetworks has included reconciliations of GAAP net income (loss) including noncontrolling interests to adjusted EBITDA and operating income (loss) by reportable segment to contribution margin by reportable segment.

The rationale for management's use of non-GAAP measures is included in the supplementary materials presented with the quarterly earnings materials. Please refer to Exhibit 99.2 ("Information Regarding Non-GAAP Financial Measures") to the company's report on Form 8-K, which is being submitted today to the SEC.

Forward-Looking Statements

This press release contains forward-looking statements that involve risks and uncertainties, including statements relating to our current expectations regarding future revenue and adjusted EBITDA, our future growth, profitability, and market position, our financial condition and liquidity, our strategic focus and initiatives, agreements with partners, and the growth and future prospects relating to our Napster segment. All statements contained in this press release that do not relate to matters of historical fact should be considered forward-looking statements. These statements reflect our expectations as of today, and actual results may differ materially from the results predicted. Factors that could cause actual results for RealNetworks, on a consolidated basis, to differ from the results predicted include: our ability to realize operating efficiencies, growth and other benefits from the implementation of our growth initiatives and restructuring efforts; cash usage and conservation, and the pursuit of additional funding sources; successful monetization of our products and services; competitive risks, including the emergence or growth of competing technologies, products and services; potential outcomes and effects of claims and legal proceedings; risks associated with key customer or strategic relationships and business acquisitions; disruptions in the global financial markets, including changes in consumer spending and impacts to credit availability; fluctuations in foreign currencies; and unique risk factors that relate to our Napster segment, such as risks stemming from its streaming music service and related music royalties. More information about potential risk factors that could affect our business and financial results is included in RealNetworks' annual report on Form 10-K for the most recent year ended December 31, its quarterly reports on Form 10-Q and in other reports and documents filed by RealNetworks from time to time with the Securities and Exchange Commission. The preparation of our financial statements and forward-looking financial guidance requires us to make estimates and assumptions that affect the reported amount of assets and liabilities, and revenues and expenses during the reported period. Actual results may differ materially from these estimates under different assumptions or conditions. RealNetworks assumes no obligation to update any forward-looking statements or information, which are in effect as of their respective dates.

For More Information:
Investor Relations for RealNetworks
Kimberly Orlando, Addo Investor Relations
310-829-5400
IR@realnetworks.com
RNWK-F


                                                            
            
              RealNetworks, Inc. and Subsidiaries


                                                      
            
              Condensed Consolidated Statements of Operations


                                                                        
            
              (Unaudited)




                                       
          
         Quarter Ended                                            Twelve Months Ended


                                       
          
         December 31,                             
            
              December 31,


                                       2019                            2018                                       2019           2018


                                               
       
               (in thousands, except per share data)





      Net revenue                           $
       43,400                                      $
            16,557                           $
        172,113       $
          69,510


       Cost of revenue               24,697                             3,727                                      103,127                       17,727


                 Gross profit        18,703                            12,830                                       68,986                       51,783





      Operating expenses:


             Research and
              development             8,452                             7,391                                       34,848                       30,789


             Sales and marketing      7,806                             5,262                                       32,778                       21,140


             General and
              administrative          7,417                             5,180                                       31,305                       20,706


             Restructuring and
              other charges             911                               553                                        2,498                        1,873


             Lease exit and
              related benefit             -                                                                                                    (454)




                 Total operating
                  expenses           24,586                            18,386                                      101,429                       74,054




       Operating loss               (5,883)                          (5,556)                                     (32,443)                     (22,271)





      Other income (expenses):


             Interest expense         (207)                                                                        (636)


             Interest income             14                                74                                          131                          344


             Gain (loss) on equity
              investment, net             -                                                                       12,338


             Equity in net loss of
              Napster                     -                             (20)                                                                   (757)


             Other income
              (expenses), net         (431)                               92                                          420                        (103)




                 Total other income
                  (expenses), net     (624)                              146                                       12,253                        (516)




       Income (loss) before
        income taxes                (6,507)                          (5,410)                                     (20,190)                     (22,787)


       Income tax expense               256                             1,494                                        1,068                        2,202




      Net income (loss)
       including
       noncontrolling
       interests                    (6,763)                          (6,904)                                     (21,258)                     (24,989)


      Net income (loss)
       attributable to
       noncontrolling
       interests                      (399)                                                                      (1,257)


      Net income (loss)
       attributable to
       RealNetworks                         $
       (6,364)                                    $
            (6,904)                         $
        (20,001)    $
          (24,989)




      Net income (loss) per
       share attributable
       to RealNetworks-
       Basic:                                $
       (0.17)                                     $
            (0.18)                           $
        (0.53)      $
          (0.66)


      Net income (loss) per
       share attributable
       to RealNetworks-
       Diluted:                              $
       (0.17)                                     $
            (0.18)                           $
        (0.53)      $
          (0.66)




       Shares used to
        compute basic net
        income (loss) per
        share                        38,142                            37,680                                       37,994                       37,582


       Shares used to
        compute diluted net
        income (loss) per
        share                        38,142                            37,680                                       37,994                       37,582


                                                                     
      
         RealNetworks, Inc. and Subsidiaries


                                                                    
      
         Condensed Consolidated Balance Sheets


                                                                         
       
                (Unaudited)




                                                                                                                   December 31,                            December 31,
                                                                                                                           2019                     2018


                                                                                                                                   (in thousands)


                                                                           
        
                ASSETS



      Current assets:



      Cash and cash equivalents                                                                                                 $
              16,805                  $
      35,561



      Short-term investments                                                                                                 -                        24



      Trade accounts receivable, net                                                                                    29,507                     11,751



      Deferred costs, current portion                                                                                      823                        331



      Prepaid expenses and other current assets                                                                          7,445                      5,911




      Total current assets                                                                                              54,580                     53,578






      Equipment and software                                                                                            32,167                     37,458



      Leasehold improvements                                                                                             3,311                      3,292



      Total equipment, software, and leasehold improvements                                                             35,478                     40,750



      Less accumulated depreciation and amortization                                                                    32,657                     37,996



      Net equipment, software, and leasehold improvements                                                                2,821                      2,754





      Operating lease assets                                                                                            11,592



      Restricted cash equivalents                                                                                        5,374                      1,630



      Other assets                                                                                                       1,891                      3,997



      Deferred costs, non-current portion                                                                                1,021                        528



      Deferred tax assets, net                                                                                             761                        851



      Other intangible assets, net                                                                                      19,286                         26



      Goodwill                                                                                                          62,428                     16,955





      Total assets                                                                                                             $
              159,754                  $
      80,319




                                                                    
      
          LIABILITIES AND SHAREHOLDERS' EQUITY





      Current liabilities:



      Accounts payable                                                                                                           $
              4,927                   $
      3,910



      Accrued royalties, fulfillment and other current liabilities                                                      77,303                     11,312



      Commitment to Napster                                                                                                  -                     2,750



      Deferred revenue, current portion                                                                                  6,620                      2,125



      Notes payable                                                                                                      7,331



      Total current liabilities                                                                                         96,181                     20,097





      Deferred revenue, non-current portion                                                                                 96                        268



      Deferred rent                                                                                                          -                       986



      Deferred tax liabilities, net                                                                                      1,172                      1,168



      Long-term lease liabilities                                                                                        8,466



      Long-term debt                                                                                                     3,900



      Other long-term liabilities                                                                                       11,666                        960





      Total liabilities                                                                                                121,481                     23,479





      Total shareholders' equity                                                                                        38,775                     56,840





     Noncontrolling interests                                                                                            (502)





      Total equity                                                                                                      38,273                     56,840





      Total liabilities and equity                                                                                             $
              159,754                  $
      80,319


                          
              
                RealNetworks, Inc. and Subsidiaries


                    
              
                Condensed Consolidated Statements of Cash Flows


                                      
              
                (Unaudited)




                                                                  Twelve Months Ended
                                                   
                December 31,


                                             2019                                       2018


                                                                     (in thousands)




      Cash flows from operating activities:


     Net income (loss)
      including noncontrolling
      interests                                     $
              (21,258)                       $
        (24,989)


     Adjustments to reconcile net income (loss)
      including noncontrolling interests to net
      cash used in operating activities:


     Depreciation and
      amortization                          5,834                                        2,135


     Stock-based compensation               2,881                                        2,508


     Equity in net loss of
      Napster                                   -                                         757


     Deferred income taxes, net               (6)                                       1,170


     (Gain) loss on equity
      investment, net                    (12,338)


     Foreign currency (gain)
      loss                                  (310)


     Fair value adjustments to
      contingent consideration
      liability                             1,000


     Mark to market adjustment
      of warrants                               -                                         124


     Net change in certain
      operating assets and
      liabilities                         (1,149)                                       (926)


       Net cash used in operating
        activities                       (25,346)                                    (19,221)


      Cash flows from investing activities:


     Purchases of equipment,
      software, and leasehold
      improvements                        (1,192)                                       (765)


     Proceeds from sales and
      maturities of short-term
      investments                              24                                        8,755


     Acquisition, net of cash
      acquired                             12,249                                      (4,192)



      Net cash provided by
       investing activities                11,081                                        3,798



      Cash flows from financing activities:


     Proceeds from issuance of
      common stock (stock
      options and stock
      purchase plan)                          199                                          199


     Tax payments from shares
      withheld upon vesting of
      restricted stock                      (309)                                       (261)


     Proceeds from notes
      payable and revolving
      credit facility                      41,201


     Repayments of notes
      payable and revolving
      credit facility                    (41,992)


     Payment of financing fees              (622)


     Other financing activities               900



      Net cash used in financing
       activities                           (623)                                        (62)



      Effect of exchange rate
       changes on cash, cash
       equivalents and
       restricted cash                      (124)                                       (920)



      Net increase (decrease) in
       cash, cash equivalents
       and restricted cash               (15,012)                                    (16,405)


      Cash, cash equivalents and
       restricted cash,
       beginning of period                 37,191                                       53,596


      Cash, cash equivalents and
       restricted cash, end of
       period                                         $
              22,179                          $
        37,191


                                                                                                                             
     
              RealNetworks, Inc. and Subsidiaries


                                                                                                                             
     
              Supplemental Financial Information


                                                                                                                                
            
                (Unaudited)




                                                                                                       2019                                                                                                2018


                                                  YTD                     Q4                 Q3 Q2                        Q1     YTD                                      Q4         Q3              Q2         Q1


                                                                                                   
     
            (in thousands)


                     Net Revenue by Segment


        Consumer Media
         (A)                                           $
       13,170            $
      4,432               $
         3,632                                $
              2,620                      $
        2,486               $
      18,168          $
      4,068        $
      4,733  $
      3,884  $
      5,483


        Mobile Services
         (B)                                   27,143               6,312                6,895                6,997                6,939                                      29,670                 6,899                7,348 6,719            8,704


        Games (C)                              25,489               6,567                7,164                6,048                5,710                                      21,672                 5,590                5,498 5,121            5,463


        Napster (D)                           106,311              26,089               27,302               28,583               24,337


                          Total net
                           revenue                    $
       172,113           $
      43,400              $
         44,993                               $
              44,248                     $
        39,472               $
      69,510         $
      16,557       $
      17,579 $
      15,724 $
      19,650




                     Net Revenue by Product


                     Consumer Media

    ---

        -Software
         License (E)                                    $
       6,522            $
      2,856               $
         1,987                                  $
              944                        $
        735                $
      9,940          $
      2,049        $
      2,746  $
      1,808  $
      3,337


        -Subscription
         Services (F)                           4,148                 992                1,028                1,040                1,088                                       4,895                 1,153                1,232 1,225            1,285


        -Product Sales
         (G)                                      825                 193                  207                  206                  219                                       1,177                   257                  281   299              340


        -Advertising &
         Other (H)                              1,675                 391                  410                  430                  444                                       2,156                   609                  474   552              521




                     Mobile Services

    ---

        -Software
         License (I)                            3,101                 657                  888                  957                  599                                       2,838                   514                  520   469            1,335


        -Subscription
         Services (J)                          24,042               5,655                6,007                6,040                6,340                                      26,832                 6,385                6,828 6,250            7,369





       
                Games

    ---

        -Subscription
         Services (K)                          12,121               3,007                3,056                3,073                2,985                                      11,141                 3,014                2,745 2,689            2,693


        -Product Sales
         (L)                                    9,823               2,580                3,078                2,177                1,988                                       8,647                 2,013                2,279 1,953            2,402


        -Advertising &
         Other (M)                              3,545                 980                1,030                  798                  737                                       1,884                   563                  474   479              368





       
                Napster

    ---

        -Subscription
         Services (N)                         106,311              26,089               27,302               28,583               24,337




                          Total net
                           revenue                    $
       172,113           $
      43,400              $
         44,993                               $
              44,248                     $
        39,472               $
      69,510         $
      16,557       $
      17,579 $
      15,724 $
      19,650




                     Net Revenue by Geography


        United States                                  $
       83,360           $
      21,053              $
         22,015                               $
              21,322                     $
        18,970               $
      35,803          $
      7,697        $
      9,026  $
      7,646 $
      11,434


        Rest of world                          88,753              22,347               22,978               22,926               20,502                                      33,707                 8,860                8,553 8,078            8,216


                          Total net
                           revenue                    $
       172,113           $
      43,400              $
         44,993                               $
              44,248                     $
        39,472               $
      69,510         $
      16,557       $
      17,579 $
      15,724 $
      19,650



                            Net Revenue by Segment


               (A) The Consumer Media segment
                primarily includes revenue from
                the licensing of our portfolio of
                video codec technologies. Also
                included is RealPlayer and
                related products, such as the
                distribution of third-party
                software products, advertising on
                RealPlayer websites, sales of
                RealPlayer Plus software to
                consumers, and consumer
                subscriptions such as RealPlayer
                Plus and SuperPass.


               (B) The Mobile Services segment
                primarily includes revenue from
                SaaS services and sales of
                professional services provided to
                mobile carriers.


               (C) The Games segment primarily
                includes revenue from sales of
                mobile and PC games, online games
                subscription services, player
                purchases of in-game virtual
                goods, and advertising on games
                sites and social network sites.


               (D) The Napster segment primarily
                includes revenue from
                subscription music offerings from
                on-demand streaming services and
                conditional downloads. Napster
                revenues are included in our
                consolidated results from the
                January 18, 2019 acquisition date
                forward.


                            Net Revenue by Product


               (E) Software licensing revenue
                within Consumer Media includes
                revenues from licenses of our
                video codec technologies.


               (F) Subscriptions revenue within
                Consumer Media includes revenue
                from subscriptions such as our
                RealPlayer Plus and SuperPass
                offerings.


               (G) Product sales within Consumer
                Media includes sales of
                RealPlayer Plus software to
                consumers.


               (H) Advertising & other revenue
                within Consumer Media includes
                distribution of third-party
                software products and advertising
                on RealPlayer websites.


               (I) Software license revenue
                within Mobile Services includes
                revenue from our integrated
                RealTimes platform and our facial
                recognition platform, SAFR.


               (J) Subscription services revenue
                within Mobile Services includes
                revenue from ringback tones and
                our messaging platform services,
                as well as from related
                professional services provided to
                mobile carriers.


               (K) Subscription services revenue
                within Games includes revenue
                from online games subscriptions.


               (L) Product sales revenue within
                Games includes revenue from
                retail and wholesale games-
                related revenue, sales of mobile
                games, and player purchases of
                in-game virtual goods.


               (M) Advertising & other revenue
                within Games includes advertising
                on games sites and social network
                sites.


               (N) Subscription services revenue
                within Napster includes music
                tracks by way of on-demand
                streaming and conditional
                downloads offered directly to end
                consumers and distribution
                partners.


                                                                                    
              
                RealNetworks, Inc. and Subsidiaries


                                                                                
     
       Segment Results of Operations and Reconciliation to non-GAAP Contribution Margin


                                                                                                
              
                (Unaudited)




                                                               2019                  2018                                                 2019                             2018


                                           Q4                       Q3                   Q4                                                 YTD                             YTD


                                                                                
     
        (in thousands)


                   Consumer Media




      Net revenue                                $
          4,432                                   $
              3,632                                                                    $
              4,068                   $
           13,170                $
             18,168


      Cost of revenue                     690                                 705                                                             882                                                  3,031         3,858


      Gross profit                      3,742                               2,927                                                           3,186                                                 10,139        14,310




      Gross margin                 84
          %                          81
         %                                                   78
            %                                          77
            %    79
         %




      Operating expenses                2,498                               2,692                                                           3,614                                                 11,186        14,419


      Operating income
       (loss), a GAAP
       measure                                   $
          1,244                                     $
              235                                                                    $
              (428)                 $
           (1,047)                $
             (109)


      Depreciation and
       amortization                        34                                  34                                                              49                                                    178           195




      Contribution margin,
       a non-GAAP measure                        $
          1,278                                     $
              269                                                                    $
              (379)                   $
           (869)                   $
             86




                   Mobile Services




      Net revenue                                $
          6,312                                   $
              6,895                                                                    $
              6,899                   $
           27,143                $
             29,670


      Cost of revenue                   1,866                               1,721                                                           2,121                                                  7,500         8,623


      Gross profit                      4,446                               5,174                                                           4,778                                                 19,643        21,047




      Gross margin                 70
          %                          75
         %                                                   69
            %                                          72
            %    71
         %




      Operating expenses                7,198                               7,143                                                           6,906                                                 29,340        28,066


      Operating income
       (loss), a GAAP
       measure                                 $
          (2,752)                                $
              (1,969)                                                                 $
              (2,128)                 $
           (9,697)              $
             (7,019)


      Acquisitions related
       intangible asset
       amortization                         -                                                                                                69                                                                 322


      Depreciation and
       amortization                       100                                  81                                                             116                                                    518           616




      Contribution margin,
       a non-GAAP measure                      $
          (2,652)                                $
              (1,888)                                                                 $
              (1,943)                 $
           (9,179)              $
             (6,081)





     
                Games




      Net revenue                                $
          6,567                                   $
              7,164                                                                    $
              5,590                   $
           25,489                $
             21,672


      Cost of revenue                   1,716                               1,934                                                           1,622                                                  6,975         6,123


      Gross profit                      4,851                               5,230                                                           3,968                                                 18,514        15,549




      Gross margin                 74
          %                          73
         %                                                   71
            %                                          73
            %    72
         %




      Operating expenses                4,744                               5,151                                                           4,865                                                 20,220        20,324


      Operating income
       (loss), a GAAP
       measure                                     $
          107                                      $
              79                                                                    $
              (897)                 $
           (1,706)              $
             (4,775)


      Acquisitions related
       intangible asset
       amortization                         -                                  4                                                              23                                                     27            66


      Depreciation and
       amortization                        85                                  89                                                              82                                                    341           484




      Contribution margin,
       a non-GAAP measure                          $
          192                                     $
              172                                                                    $
              (792)                 $
           (1,338)              $
             (4,225)





     
                Napster




      Net revenue                               $
          26,089                                  $
              27,302                                                       
          $                                       $
           106,311     
        $


      Cost of revenue                  20,493                              21,986                                                                                                                85,901


      Gross profit                      5,596                               5,316                                                                                                                20,410




      Gross margin                 21
          %                          19
         %                                                                             %                           19
            %                        %




      Operating expenses                7,147                               6,472                                                                                                                25,789


      Operating income
       (loss), a GAAP
       measure                                 $
          (1,551)                                $
              (1,156)                                                      
          $                                       $
           (5,379)    
        $


      Acquisitions related
       intangible asset
       amortization                     1,126                               1,126                                                                                                                 4,324


      Depreciation and
       amortization                        60                                  72                                                                                                                   316


      Restructuring and
       other charges                      544                                                                                                                                                      544




      Contribution margin,
       a non-GAAP measure                          $
          179                                      $
              42                                                       
          $                                         $
           (195)    
        $





     
                Corporate




      Cost of revenue                             $
          (68)                                   $
              (68)                                                                   $
              (898)                   $
           (280)                $
             (877)



      Gross profit                         68                                  68                                                             898                                                    280           877




      Gross margin                        N/A                                N/A                                                            N/A                                                   N/A          N/A




      Operating expenses                2,999                               3,522                                                           3,001                                                 14,894        11,245


      Operating income
       (loss), a GAAP
       measure                                 $
          (2,931)                                $
              (3,454)                                                                 $
              (2,103)                $
           (14,614)             $
             (10,368)


      Other income
       (expense), net                   (431)                                541                                                              92                                                    420         (103)


      Foreign currency
       (gain) loss                        494                               (489)                                                           (26)                                                 (310)           72


      Depreciation and
       amortization                        32                                  32                                                              58                                                    130           452


      Fair value
       adjustments to
       contingent
       consideration
       liability                          300                                 400                                                                                                                 1,000


      Restructuring and
       other charges                      367                                 691                                                             553                                                  1,954         1,873


      Stock-based
       compensation                       461                                 503                                                             395                                                  2,881         2,508


      Lease exit and
       related benefit                      -                                                                                                                                                                (454)




      Contribution margin,
       a non-GAAP measure
       (1)                                    $
          (1,708)                                $
              (1,776)                                                                 $
              (1,031)                 $
           (8,539)              $
             (6,020)



                            (1)2018 Corporate contribution
                             margin was revised to exclude
                             the impact of realized and
                             unrealized foreign currency
                             (gain) loss incurred in each
                             respective period. Foreign
                             currency (gain) loss is
                             reported in Other income
                             (expense), net, in our
                             consolidated statement of
                             operations.


                                                                                                                          
              
                RealNetworks, Inc. and Subsidiaries


                                                                                     
              
                Reconciliation of Net income (loss) including noncontrolling interests to adjusted EBITDA, a non-GAAP measure


                                                                                                                                      
              
                (Unaudited)




                                                                                               2019                                        2018                                      2019                                     2018


                                                           Q4                                                 Q3                                         Q4                                      YTD                                   YTD


                                                                                                                                   
              
                (in thousands)





     
                Reconciliation of GAAP Net income (loss) including noncontrolling interests to adjusted EBITDA:




      Net income (loss)
       including
       noncontrolling
       interests                                                $
              (6,763)                                            $
              (6,254)                                                                  $
          (6,904)                $
      (21,258)  $
      (24,989)


      Income tax expense
       (benefit)                                          256                                        310                                                 1,494                                                                   1,068         2,202


      Interest expense                                    207                                        220                                                                                                                          636


      Interest income                                    (14)                                                                                           (74)                                                                  (131)        (344)


      (Gain) loss on
       equity investment,
       net                                                  -                                                                                                                                                              (12,338)


      Foreign currency
       (gain) loss                                        494                                      (489)                                                 (26)                                                                  (310)           72


      Equity in net loss
       of Napster                                           -                                                                                             20                                                                                  757


      Acquisitions related
       intangible asset
       amortization                                     1,126                                      1,130                                                    92                                                                   4,351           388


      Depreciation and
       amortization                                       311                                        308                                                   305                                                                   1,483         1,747


      Fair value
       adjustments to
       contingent
       consideration
       liability                                          300                                        400                                                                                                                        1,000




      Restructuring and
       other charges                                      911                                        691                                                   553                                                                   2,498         1,873


      Stock-based
       compensation                                       461                                        503                                                   395                                                                   2,881         2,508


      Lease exit and
       related benefit                                      -                                                                                                                                                                              (454)


         Adjusted EBITDA, a
          non-GAAP measure
          (1)                                                  $
              (2,711)                                            $
              (3,181)                                                                  $
          (4,145)                $
      (20,120)  $
      (16,240)



                            (1)2018 adjusted EBITDA was
                             revised to exclude the impact
                             of realized and unrealized
                             foreign currency (gain) loss
                             incurred in each respective
                             period. Foreign currency (gain)
                             loss is reported in Other
                             income (expense), net, in our
                             consolidated statement of
                             operations.

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SOURCE RealNetworks, Inc.