Mar 10, 2020   SOURCE: PR NewsWire

Reinvent Introduces Wholesale Cloud Communications Solution for the Hospitality Market

SCOTTSDALE, Ariz. and LAS VEGAS, March 10, 2020 /PRNewswire-PRWeb/ -- Reinvent Telecom, a provider of private-labeled unified communications and contact center as a service solutions, introduced today a suite of wholesale communications services to meet the specialized needs of hoteliers -- whether that's simply providing wake-up calls and phone service or fully integrating telephony with their Property Management System (PMS).

"Running a hospitality business comes with a unique set of demands and challenges," said David Ansehl, Director of Wholesale Channel at Reinvent Telecom. "Our new Hosted Hospitality Suite gives partners the ability to deliver on all fronts. Every department - front office, guest services, food and beverage, housekeeping, security and engineering - can leverage our platform's functionality and features to improve operational efficiency, increase productivity and enhance guest experiences."

Reinvent's Hosted Hospitality Suite combines advanced UC and hosted PBX capabilities with important hospitality features, including: 

    --  PMS Integration - The solution integrates with leading PMS solutions to
        provide a single interface for managing guest services such as
        communications, room status and minibar usage from any web-enabled
        device.
    --  Guest Services Management - With InnDesk web console, staff can remotely
        manage guestrooms to schedule wake-up calls, note checked-in or
        clean/dirty status, set permissions and language preferences, and more.
    --  Enhanced 911 - Reinvent's platform enables hotels to comply with new
        rules governing Enhanced 911, including providing 911 access without
        dialing a prefix to reach an outside line, notifying the front desk or
        security office when a 911 call is made, and providing location
        information such as room number to emergency dispatch.
    --  Detailed Reporting - Hotel management and staff have access to reports
        on wake-up call schedules and activity, including pending and failed
        wakeup with alerts routed to specific locations.
    --  Room Status Interface - This feature enables housekeeping to report the
        status of a room from either a web or in-room telephone interface to the
        PMS and the InnDesk web console.
    --  Guestroom Messaging - Reinvent's automation technology delivers welcome
        greetings when guests first arrive and other messages during their stay.

To learn more about Reinvent's Wholesale Hosted Hospitality Suite, visit Booth 251 at the Channel Partners Conference and Expo, March 9-12, 2020, at the Venetian in Las Vegas.

About Reinvent Telecom
Reinvent Telecom, a division of Saddleback Communications, operates a private-label communications platform that empowers its wholesale partners to transform their businesses into next-generation cloud-based communications service providers. Reinvent enables its wholesale partners to deliver reliable, high-quality Unified Communications as a Service (UCaaS), Conferencing & Collaboration, Contact Center as a Service (CCaaS) and SIP trunking services. Reinvent's solutions are all built on the proven platform from Metaswitch, a global leader in communications network software technology, and backed by Saddleback Communications, a stable, profitable Incumbent Local Exchange Carrier and a wholly owned enterprise of the Salt River Pima-Maricopa Indian Community (SRP-MIC). Reinvent's powerful turnkey solution is managed from quote to compensation through its proprietary Reinvent Partner Portal (RPP), enabling its wholesale partners to generate revenue quickly and build a successful cloud voice business while keeping full ownership and control of their customers. For more information, visit us http://www.reinventtelecom.com or call 855.455.7346.

SOURCE Reinvent Telecom