The Alcohol and Drug Abuse Certification Board of Georgia Selects Certemy's Certification Management Software to Automate Addiction Counselor Certification

LOS ANGELES, June 4, 2020 /PRNewswire-PRWeb/ -- Certemy, a leading provider of certification management software for professional certification boards, announced today that the Alcohol and Drug Abuse Certification Board of Georgia will use Certemy to automate applications and renewals for 2,400 certified addiction counselors statewide.

Certemy will help the Board reduce administrative costs, speed application processing times, and provide public access to real-time registry data. Most importantly, the new system will automate busy work and free up board staff to spend more time supporting counselors and growing the Board.

"With our manual system, we spent too much time chasing paper and reviewing submissions," said Zac Talbott, President of the Alcohol and Drug Abuse Certification Board of Georgia. "We heard about Certemy from other IC&RC boards who were already using their software. After reviewing the platform ourselves, we believe that Certemy could help us process applications and renewals up to 90% faster with a 50-75% reduction in our administrative burden."


The Board needed to upgrade a manual system that created a significant administrative burden and delayed application review and approval times. In particular, Certemy will help the Board solve the following problems:

    --  Reduce phone calls and emails so board staff can focus on more strategic
    --  Eliminate paper and lower postage costs.
    --  Allow board staff to process applications and renewals from anywhere,
        including their home office.
    --  Streamline continuing education (CE) tracking and reporting and help
        professionals quickly find Board-approved CE products.
    --  Create a real-time registry of certified counselors that employers and
        members of the public can access 24x7.
    --  Enable counselors to manage their certification applications and
        renewals online using their computer or smartphone.


The Board selected Certemy after reviewing several other certification management software vendors. The Board chose Certemy for the following reasons:

    --  Automation -- Certemy will automate every step of the Board's
        application and renewal process for addiction counselors. The platform
        will automatically guide them through the process, step-by-step, with
        automatic reminders as they approach task deadlines. Certemy will allow
        them to complete every task on their computer or smartphone, including
        document uploads and online fee payments. Certemy will automatically
        alert board staff when a counselor's application or renewal is ready for
        review and automatically generate electronic certificates for successful
        certificants. The system will also automatically populate a public
        registry on the Board's website and send email alerts to counselors when
        it is time for them to renew their certification.
    --  Flexibility -- The Board found Certemy to be the simplest system to
        deploy, manage, and change over time. Certemy uses configurable building
        blocks for common certification management functions such as capturing
        professional data, uploading documents, collecting online payments,
        logging work experience, tracking exam registrations, and managing
        continuing education hours. The Board will assemble and configure these
        building blocks -- without programming -- to create personalized
        workflows that model and automate their real-world processes. These same
        building blocks will allow the Board to make simple changes -- like
        adding new fields to an application, increasing a fee, or modifying CE
        requirements -- in minutes and without programming.
    --  Continuing Education (CE) management -- The Board appreciated Certemy's
        comprehensive approach to CE management. The platform makes it easy for
        professionals to submit CE hours or units against the Board's
        requirements. A common source of counselor frustration (which drives a
        significant volume of inbound phone calls and emails to board staff) is
        knowing which CE classes are approved by the Board for a credential
        requirement. Certemy provides a CE Marketplace option that automatically
        presents counselors with a list of pre-approved CE classes for each CE
        requirement they must complete. The marketplace eliminates counselor
        frustration and saves countless hours for board staff who no longer have
        to provide this information by phone or email.


The Alcohol and Drug Abuse Certification Board of Georgia (ADACBG) was formed in 1992 to offer certification to Alcohol and Drug Abuse Counselors and supervisors in alcohol and drug counseling. The Board's mission is to provide competency-based certification that will assure quality care for those affected by substance abuse. The Board uses the standards and methods offered by the International Certification and Reciprocity Consortium/Alcohol and Other Drug Abuse IC&RC/AODA, an international credentialing body organized to promote uniform professional standards and quality for the substance abuse counseling profession throughout the U.S. and overseas.


Certemy is a leading provider of affordable, easy-to-use certification management software for professional certification boards. Our platform streamlines and automates certification workflows to help certification boards become more efficient, transparent, and agile while reducing IT costs and administrative burdens.

Certemy delivers the lowest cost of ownership for any comparable solution with predictable Software-as-a-Service (SaaS) pricing with no implementation, training, or change fees. We also provide the only certification management solution that allows board staff to change application and renewal processes themselves without IT help or programming. Our platform scales to support boards of every size -- from those managing a few hundred professionals to those managing over 100,000.

An active member of the credentialing community, Certemy is a proud member of The Council on Licensure, Enforcement and Regulation (CLEAR), the Institute for Credentialing Excellence (ICE), and the Association of Test Publishers (ATP). Learn more about Certemy at

SOURCE Certemy