E2open Eliminates User, Data Volume and Annual Connection Fees to Accelerate Digital Supply Chain Transformation

E2open, the one place in the cloud to run your supply chain, today announced it is changing the economics of leveraging its full end-to-end supply chain capabilities to make better business decisions, accelerate value and fast-track digital transformation. This change promotes the adoption of advanced supply chain management technologies that extend beyond internal operations to include all tiers of partners across all ecosystems – including supply, channel distribution, logistics and global trade – all without additional user, data transmission volume or ongoing connection costs.

“A few weeks ago, E2open changed the economics of in-transit visibility by offering in-transit visibility to all clients as part of their current subscription. Today, we raise the bar even higher with unlimited users for all newly subscribed applications, instant access for all ecosystem partners and no ongoing connection or data transmission costs," said Michael Farlekas, president and chief executive officer of E2open. “The removal of these barriers allows all internal and external users across a client’s extended enterprise to benefit from E2open’s intelligent applications. This makes it easier for clients to use the full range of external data from all their partners to make better business decisions. While neither data nor applications provide much benefit on their own, together they generate immense value for our clients. This change accelerates the wider use of applications with a broad range of data to create more value faster to clients.”

A holistic network-centric approach is the foundation of the most effective supply chains. A networked supply chain provides the agility and resiliency to capture growth opportunities and withstand disruptions – both big and small. The legacy, ERP-centric, siloed approach to managing supply chains has been abandoned by the world’s leading companies, in favor of modern, networked supply chains. A key success factor in breaking functional siloes is the enablement of a collaborative use of data and decision-making across internal departments and external trading partners. This requires high user adoption by all parties and what the industry refers to as a multi-enterprise supply chain business network. According to Gartner, “Multienterprise supply chain business networks (MESCBNs) are an essential technology component to a successful high-maturity, digital transformation.”1 These networks provide the data and applications on a single holistic platform to meet today’s challenges and grow with companies through to complete digital transformation.

For multi-enterprise networks, scale, coverage and onboarding efficiency matters. E2open is recognized as having the most significant scale and the most granular data across global regions, industries and all partner ecosystems. Instant web access provides a step-change in efficiency that allows partners at all tiers and across all ecosystems to immediately use the system on day one. Over time, partners with high transaction volumes can be migrated to system-to-system connections at no annual charge and a nominal one-time set-up cost. This combination changes the business plan for multi-tier deployments with hundreds or thousands of ecosystem partners, accelerating time to value for all parties and furthering the scope and scale of E2open’s network.

“The industry practice of charging by seat, for data volume and recurring connection fees is an artifact of the siloed way of thinking and is a barrier to progress," said Pawan Joshi, executive vice president of product management and strategy of E2open. “This practice was appropriate when applications were functional, on premise and primarily used by one department. It artificially constrains today’s holistic decision making which is cross-functional by nature. We’ve seen first-hand how this impedes progress and hampers digital transformation. By offering unlimited users for all subscribed applications without annual or one-time seat costs, E2open removes a barrier to promote wider use by clients and position them to outperform peers in volatile markets, better withstand disruptions and control risk – today and in the future.”

Clients can now have unlimited user access for subscribed E2open applications, benefit from instant network connectivity to all trading partners and incur no annual fees for any form of connection to partners. In addition to full connectivity at no ongoing cost, E2open removes traditional pay-per-user constraints and empowers clients to make high quality business decisions leveraging the full capabilities of E2open’s end-to-end supply chain platform across their internal and external network. New client subscriptions will automatically enjoy unlimited users, no data volume charges or annual connection fees. Current E2open clients that are interested can convert their existing subscriptions to this model at their next renewal and should contact their Account Representative to learn more.

1Gartner “Magic Quadrant for Multienterprise Supply Chain Business Networks,” Christian Titze, et al, May 4, 2020.

About E2open

At E2open, we're creating a more connected, intelligent supply chain. It starts with sensing and responding to real-time demand, supply and delivery constraints. Bringing together data from customers, distribution channels, suppliers, contract manufacturers and logistics partners, our collaborative and agile supply chain platform enables companies to use data in real time, with artificial intelligence and machine learning to drive smarter decisions. All this complex information is delivered in a single view that encompasses your demand, supply and logistics ecosystems. E2open is changing everything. Demand. Supply. Delivered. Visit www.e2open.com.

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