Nuance Announces Fourth Quarter and Fiscal Year 2020 Results

BURLINGTON, Mass., Nov. 18, 2020 /PRNewswire/ -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its fourth quarter and fiscal year ended September 30, 2020:

    --  GAAP revenue of $352.9 million and GAAP earnings per diluted share of
        $(0.08).
    --  Non-GAAP revenue of $352.9 million and non-GAAP earnings per diluted
        share of $0.18.

"We are very pleased with the strong end to our fiscal year, as we delivered revenue and EPS at the high end of our guidance range," said Mark Benjamin, Chief Executive Officer at Nuance. "We continued to execute on our strategic initiatives, accelerating our cloud transition in Healthcare and focusing on our AI-first approach in Enterprise. In Healthcare, we drove solid growth in our cloud offerings, ending the year at $386 million in cloud-based ARR, up 29% for the full year. In particular, we benefited from strong performance in Dragon Medical Cloud, which grew 38% compared to 2019, as well as growth in our PowerScribe One and CDE One offerings, as we continue to transition our customer base to the cloud. Enterprise revenue increased 4% compared to 2019, marking our fifth consecutive year of organic growth. This growth was driven by strength in our Intelligent Engagement offerings."

Mr. Benjamin concluded, "In a separate release today, as part of our ongoing effort to align our portfolio with key strategic growth areas, we announced the planned sale of our medical transcription and electronic health record (EHR) Go-Live services to Assured Healthcare Partners and Aeries Technology Group. With this sale, we will reach an important milestone in our journey towards a more focused strategy of advancing our Conversational AI, natural language understanding and ambient clinical intelligence solutions. This crucial step in our portfolio rationalization efforts places Nuance in a strong position to achieve levels of organic growth not seen in many years, and I look forward to continuing on this path in the quarters to come."

Q4 2020 Performance Summary
Q4 2020 results for continuing operations include:

    --  Revenue of $352.9 million, compared to $387.6 million in the same period
        last year.
    --  Non-GAAP revenue of $352.9 million, compared to $387.8 million in the
        same period last year.
    --  GAAP operating income of $12.9 million, compared to $30.8 million in the
        same period last year.
    --  Non-GAAP operating income of $76.3 million, compared to $94.1 million in
        the same period last year.
    --  GAAP operating margin of 3.7%, compared to 7.9% in the same period last
        year.
    --  Non-GAAP operating margin of 21.6%, compared to 24.3% in the same period
        last year.
    --  GAAP net loss of $22.8 million, compared to a net income of $3.0 million
        in the same period last year.
    --  Non-GAAP net income of $54.2 million, compared to $65.9 million in the
        same period last year.
    --  GAAP EPS of $(0.08), compared to $0.01 in the same period last year.
    --  Non-GAAP EPS of $0.18, compared to $0.23 in the same period last year.
    --  Operating cash flows from continuing operations was $80.9 million,
        compared to $79.3 million in the same period last year.

Capital Allocation
We remain committed to our balanced capital allocation approach. While we did not engage in any share buyback or debt retirement activity during the fourth quarter, during the fiscal year we repurchased $169 million of common stock and retired $470 million of debt principal value, all of which took place in the first half of the year. We remain confident in the strength of our balance sheet and our solid liquidity position, ending the quarter with a cash and marketable securities balance of $372 million, slightly above our target minimum cash balance range.

For a complete discussion of Nuance's results and business outlook, including our updated guidance, please see the Company's Prepared Remarks document available at http://www.nuance.com/earnings-results/. We will also be providing an update to our mid-term outlook on our earnings call today (details below).

Please refer to the "Discussion of Non-GAAP Financial Measures," and "GAAP to Non-GAAP Reconciliations," included elsewhere in this release, for more information regarding the Company's use of non-GAAP financial measures.

Conference Call and Prepared Remarks
Nuance will host a conference call today at 5:00 p.m. ET. To participate, please access the live webcast here, or by dialing 1-888-317-6003 (US and Canada) or 1-412-317-6061 (international) and referencing code 5887867.

Nuance will provide a copy of Prepared Remarks in combination with its press release. These remarks are offered to provide shareholders and analysts additional detail for analyzing the results. The remarks are available at http://investors.nuance.com/ and will not be read on the call.

About Nuance Communications, Inc.
Nuance Communications (NASDAQ: NUAN) is a technology pioneer with market leadership in conversational AI and ambient intelligence. A full-service partner trusted by 90 percent of US hospitals and 85 percent of the Fortune 100 companies worldwide, Nuance creates intuitive solutions that amplify people's ability to help others.

Trademark reference: Nuance and the Nuance logo are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners.

Safe Harbor and Forward-Looking Statements
Statements in this document regarding future performance and our management's future expectations, beliefs, goals, plans or prospects constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Any statements that are not statements of historical fact (including statements containing the words "believes," "plans," "anticipates," "expects," "intends" or "estimates" or similar expressions) should also be considered to be forward-looking statements. There are a number of important factors that could cause actual results or events to differ materially from those indicated by such forward- looking statements, including but not limited to: the impact of the COVID-19 pandemic, the effects of competition, including pricing pressure, and changing business models in the markets and industries in which we operate; fluctuations in demand for our existing and future products; changes to economic, political, and regulatory conditions in the United States and internationally; our ability to attract and retain key personnel; our ability to control and successfully manage our expenses and cash position; cybersecurity and data privacy incidents or breaches, and related remediation and investigation; our ability to comply with applicable domestic and international laws and policies; fluctuating currency rates; possible quality issues in our products and technologies; our ability to realize anticipated synergies from acquired businesses, to cut stranded costs related to divested businesses, and to capture the expected value from strategic transactions; and the other factors described in our most recent Form 10-K, Form 10-Q and other filings with the Securities and Exchange Commission. We disclaim any obligation to update any forward-looking statements as a result of developments occurring after the date of this document.

Discussion of Non-GAAP Financial Measures
We believe that providing non-GAAP ("Generally Accepted Accounting Principles") information to investors, in addition to the GAAP presentation, allows investors to view the financial results in the way management views the operating results. We further believe that providing this information allows investors not only to better understand our financial performance, but more importantly, to evaluate the efficacy of the methodology and information used by management to evaluate and measure such performance. The non-GAAP information included in this press release should not be considered superior to, or a substitute for, financial statements prepared in accordance with GAAP.

We utilize a number of different financial measures, both GAAP and non-GAAP, in analyzing and assessing the overall performance of the business, for making operating decisions and for forecasting and planning for future periods. Our annual financial plan is prepared both on a GAAP and non-GAAP basis, and the non-GAAP annual financial plan is approved by our board of directors. Continuous budgeting and forecasting for revenue and expenses are conducted on a consistent non-GAAP basis (in addition to GAAP) and actual results on a non-GAAP basis are assessed against the non-GAAP annual financial plan. The board of directors and management utilize these non-GAAP measures and results (in addition to the GAAP results) to determine our allocation of resources. In addition, and as a consequence of the importance of these measures in managing the business, we use non-GAAP measures and results in the evaluation process to establish management's compensation. For example, our annual bonus program payments are based upon the achievement of consolidated non-GAAP revenue and consolidated non-GAAP earnings per share financial targets. We consider the use of non-GAAP revenue helpful in understanding the performance of our business, as it excludes the purchase accounting impact on acquired deferred revenue and other acquisition-related adjustments to revenue. We also consider the use of non-GAAP earnings per share helpful in assessing the organic performance of the continuing operations of our business. By organic performance we mean performance as if we had owned an acquired business in the same period a year ago. By constant currency organic performance, we mean performance excluding the effect of current foreign currency rate fluctuations. By continuing operations, we mean the ongoing results of the business excluding certain unplanned costs. While our management uses these non-GAAP financial measures as a tool to enhance their understanding of certain aspects of our financial performance, our management does not consider these measures to be a substitute for, or superior to, the information provided by GAAP financial statements.

Consistent with this approach, we believe that disclosing non-GAAP financial measures to the readers of our financial statements provides such readers with useful supplemental data that, while not a substitute for GAAP financial statements, allows for greater transparency in the review of our financial and operational performance. In assessing the overall health of the business during the three months ended September 30, 2020 and 2019, our management has either included or excluded items in seven general categories, each of which is described below.

Acquisition-related revenue and cost of revenue.
We provide supplementary non-GAAP financial measures of revenue that include revenue that we would have recognized but for the purchase accounting treatment of acquisition transactions. Non-GAAP revenue also includes revenue that we would have recognized had we not acquired intellectual property and other assets from the same customer. Because GAAP accounting requires the elimination of this revenue, GAAP results alone do not fully capture all of our economic activities. These non-GAAP adjustments are intended to reflect the full amount of such revenue. We include non-GAAP revenue and cost of revenue to allow for more complete comparisons to the financial results of historical operations, forward-looking guidance and the financial results of peer companies. We believe these adjustments are useful to management and investors as a measure of the ongoing performance of the business because, although we cannot be certain that customers will renew their contracts, we have historically experienced high renewal rates on maintenance and support agreements and other customer contracts. Additionally, although acquisition-related revenue adjustments are non-recurring with respect to past acquisitions, we generally will incur these adjustments in connection with any future acquisitions.

Restructuring and other costs, net.
Restructuring and other charges, net include restructuring expenses as well as other charges that are unusual in nature, are the result of unplanned events, and arise outside the ordinary course of our business. Restructuring expenses consist of employee severance costs, charges for the closure of excess facilities and other contract termination costs. Other charges include litigation contingency reserves, costs related to the transition agreement of our former CEO, asset impairment charges, expenses associated with the malware incident that occurred in the third quarter of fiscal year 2017 (the "2017 Malware Incident") and gains or losses on the sale or disposition of certain non-strategic assets or product lines.

Acquisition-related costs, net.
In recent years, we have completed a number of acquisitions, which result in operating expenses, that would not otherwise have been incurred. We provide supplementary non-GAAP financial measures, which exclude certain transition, integration and other acquisition-related expense items resulting from acquisitions, to allow more accurate comparisons of the financial results to historical operations, forward looking guidance and the financial results of less acquisitive peer companies. We consider these types of costs and adjustments, to a great extent, to be unpredictable and dependent on a significant number of factors that are outside of our control. Furthermore, we do not consider these acquisition-related costs and adjustments to be related to the organic continuing operations of the acquired businesses and are generally not relevant to assessing or estimating the long-term performance of the acquired assets. In addition, the size, complexity and/or volume of past acquisitions, which often drives the magnitude of acquisition related costs, may not be indicative of the size, complexity and/or volume of future acquisitions. By excluding acquisition-related costs and adjustments from our non-GAAP measures, management is better able to evaluate our ability to utilize our existing assets and estimate the long-term value that acquired assets will generate for us. We believe that providing a supplemental non-GAAP measure, which excludes these items allows management and investors to consider the ongoing operations of the business both with, and without, such expenses.

These acquisition-related costs fall into the following categories: (i) transition and integration costs; (ii) professional service fees and expenses; and (iii) acquisition-related adjustments. Although these expenses are not recurring with respect to past acquisitions, we generally will incur these expenses in connection with any future acquisitions. These categories are further discussed as follows:



            (i)               Transition and integration costs.
                                Transition and integration costs
                                include retention payments,
                                transitional employee costs, and
                                earn-out payments treated as
                                compensation expense, as well as
                                the costs of integration-related
                                activities, including services
                                provided by third parties.



            (ii)              Professional service fees and
                                expenses. Professional service
                                fees and expenses include
                                financial advisory, legal,
                                accounting and other outside
                                services incurred in connection
                                with acquisition activities, and
                                disputes and regulatory matters
                                related to acquired entities.



            (iii)             Acquisition-related adjustments.
                                Acquisition-related adjustments
                                include adjustments to
                                acquisition-related items that
                                are required to be marked to fair
                                value each reporting period, such
                                as contingent consideration, and
                                other items related to
                                acquisitions for which the
                                measurement period has ended, such
                                as gains or losses on settlements
                                of pre-acquisition contingencies.

Amortization of acquired intangible assets.
We exclude the amortization of acquired intangible assets from non-GAAP expense and income measures. These amounts are inconsistent in amount and frequency and are significantly impacted by the timing and size of acquisitions. Providing a supplemental measure which excludes these charges allows management and investors to evaluate results "as-if" the acquired intangible assets had been developed internally rather than acquired and, therefore, provides a supplemental measure of performance in which our acquired intellectual property is treated in a comparable manner to our internally developed intellectual property. Although we exclude amortization of acquired intangible assets from our non-GAAP expenses, we believe that it is important for investors to understand that such intangible assets contribute to revenue generation. Amortization of intangible assets that relate to past acquisitions will recur in future periods until such intangible assets have been fully amortized. Future acquisitions may result in the amortization of additional intangible assets.

Non-cash expenses.
We provide non-GAAP information relative to the following non-cash expenses: (i) stock-based compensation; and (ii) non-cash interest. These items are further discussed as follows:


               (i)                Stock-based compensation. Because of
                                   varying valuation methodologies,
                                   subjective assumptions and the
                                   variety of award types, we believe
                                   that excluding stock-based
                                   compensation allows for more
                                   accurate comparisons of operating
                                   results to peer companies, as well
                                   as to times in our history when
                                   stock-based compensation was more
                                   or less significant as a portion of
                                   overall compensation than in the
                                   current period. We evaluate
                                   performance both with and without
                                   these measures because compensation
                                   expense related to stock-based
                                   compensation is typically non-cash
                                   and the options and restricted
                                   awards granted are influenced by the
                                   Company's stock price and other
                                   factors such as volatility that are
                                   beyond our control. The expense
                                   related to stock-based awards is
                                   generally not controllable in the
                                   short-term and can vary
                                   significantly based on the timing,
                                   size and nature of awards granted.
                                   As such, we do not include such
                                   charges in operating plans. Stock-
                                   based compensation will continue in
                                   future periods.


               (ii)               Non-cash interest. We exclude non-
                                   cash interest because we believe
                                   that excluding this expense provides
                                   senior management, as well as other
                                   users of the financial statements,
                                   with a valuable perspective on the
                                   cash-based performance and health
                                   of the business, including the
                                   current near-term projected
                                   liquidity. Non-cash interest
                                   expense will continue in future
                                   periods.

Other expenses.
We exclude certain other expenses that result from unplanned events outside the ordinary course of continuing operations, in order to measure operating performance and current and future liquidity both with and without these expenses. By providing this information, we believe management and the users of the financial statements are better able to understand the financial results of what we consider to be our organic, continuing operations. Included in these expenses are items such as restructuring charges, asset impairments and other charges (credits), net, and losses from extinguishing our convertible debt. Other items such as consulting and professional services fees related to assessing strategic alternatives and our transformation programs, implementation of the new revenue recognition standard (ASC 606), and expenses associated with the malware incident and remediation thereof are also excluded.

Non-GAAP Operating Income
Our non-GAAP operating income includes acquisition-related revenue adjustments but excludes non-GAAP expenses such as stock compensation, amortization of intangible assets, restructuring and other costs, net, acquisition-related costs, net, and certain other expenses that result from unplanned events outside the ordinary course of continuing operations.

Non-GAAP income tax provision.
Our non-GAAP income tax provision is determined based on our non-GAAP pre-tax income. The tax effect of each non-GAAP adjustment, if applicable, is computed based on the statutory tax rate of the jurisdiction to which the adjustment relates. Additionally, as our non-GAAP profitability is higher based on the non-GAAP adjustments, we adjust the GAAP tax provision to remove valuation allowances and related effects based on the higher level of reported non-GAAP profitability. We also exclude from our non-GAAP tax provision certain discrete tax items as they occur.

Contact Information

For Investors
Michael Maguire
Nuance Communications, Inc.
Tel: 781-565-4855
Email: michael.maguire@nuance.com

For Press
Nancy Scott
Nuance Communications, Inc.
Tel: 781-565-4130
Email: nancy.scott@nuance.com

Financial Tables Follow


                                                                          
              Nuance Communications, Inc.


                                                                
              Condensed Consolidated Statements of Operations


                                                                   
              (in thousands, except per share amounts)


                                                                                   
              Unaudited




                                                
        Three Months Ended                               Twelve Months Ended
                                                  September 30,                                    September 30,



                                                                      2020                                             2019        2020         2019



                   Revenues:


      Hosting and professional
       services                                                   $234,749                                         $235,539    $926,044     $913,643


      Product and licensing                                         52,626                                           86,394     296,127      338,693


      Maintenance and support                                       65,556                                           65,642     256,728      268,935



     Total revenues                                               352,931                                          387,575   1,478,899    1,521,271



                   Cost of revenues:


      Hosting and professional
       services                                                    129,362                                          142,160     518,145      551,419


      Product and licensing                                          7,829                                           10,809      61,995       71,280


      Maintenance and support                                        7,952                                            8,556      30,989       33,369


      Amortization of intangible
       assets                                                        8,132                                            6,810      27,810       27,416


      Total cost of revenues                                       153,275                                          168,335     638,939      683,484




     Gross profit                                                 199,656                                          219,240     839,960      837,787



                   Operating expenses:


      Research and development                                      56,535                                           52,935     226,234      192,633


      Sales and marketing                                           71,477                                           73,647     273,324      274,031


      General and administrative                                    41,998                                           43,481     156,353      172,638


      Amortization of intangible
       assets                                                       14,682                                           13,176      50,897       54,206


      Acquisition-related costs,
       net                                                           (721)                                           2,525       2,884        7,965


      Restructuring and other
       charges, net                                                  2,748                                            2,701      17,680       29,147



      Total operating expenses                                     186,719                                          188,465     727,372      730,620



      Income from operations                                        12,937                                           30,775     112,588      107,167


      Other expenses, net                                         (22,646)                                        (27,794)  (102,558)   (107,260)



      (Loss) income before income
       taxes                                                       (9,709)                                           2,981      10,030         (93)


      Provision (benefit) for
       income taxes                                                 13,042                                             (24)   (18,752)      12,105



      Net (loss) income from
       continuing operations                                      (22,751)                                           3,005      28,782     (12,198)


      Net (loss) income from
       discontinued operations                                     (1,194)                                         105,124     (7,386)     226,008


                   Net (loss) income                             $(23,945)                                        $108,129     $21,396     $213,810





                   Net (loss) income per common
                    share -basic:


      Continuing operations                                        $(0.08)                                           $0.01       $0.10      $(0.04)


      Discontinued operations                                                                                         0.37      (0.02)        0.79


      Total net (loss) income per
       basic common share                                          $(0.08)                                           $0.38       $0.08        $0.75





                   Net (loss) income per common
                    share -diluted:


      Continuing operations                                        $(0.08)                                           $0.01       $0.10      $(0.04)


      Discontinued operations                                                                                         0.36      (0.03)        0.79


      Total net (loss) income per
       diluted common share                                        $(0.08)                                           $0.37       $0.07        $0.75





                   Weighted average common
                    shares outstanding:



     Basic                                                        282,556                                          285,754     282,644      286,347




     Diluted                                                      282,556                                          291,598     291,994      286,347


                                                                  
          Nuance Communications, Inc.


                                                                
       Condensed Consolidated Balance Sheets


                                                                    
              (in thousands)




                                                                                        
              September 30, 2020             
     September 30, 2019

                                                                                                                                                             ---

                                                                                             
              Unaudited



     
                ASSETS



     Current assets:


      
              Cash and cash equivalents                                                                               $301,233                          $560,961


      
              Marketable securities                                                                                     71,114                           186,555


      
              Accounts receivable, net                                                                                 200,576                           240,673


      
              Prepaid expenses and other current assets                                                                163,062                           175,166


      
              Current assets of discontinued operations                                                                                                  91,858


      
              Total current assets                                                                                     735,985                         1,255,213





     Marketable securities                                                                                                   -                           17,287



     Land, building and equipment, net                                                                                 143,428                           121,203



     Goodwill                                                                                                        2,133,712                         2,127,896



     Intangible assets, net                                                                                            213,484                           291,371



     Right-of-use assets                                                                                               110,276                                 -



     Other assets                                                                                                      256,447                           316,215



     Long-term assets of discontinued operations                                                                             -                        1,236,608


      
              Total assets                                                                                          $3,593,332                        $5,365,793






     
                LIABILITIES AND STOCKHOLDERS' EQUITY



     Current liabilities:


      
              Current portion of long-term debt                                                                       $432,209                        $1,142,870


      
              Contingent and deferred acquisition payments                                                               4,224                            17,470


      
              Accounts payable                                                                                          75,122                            90,826


      
              Accrued expenses and other current liabilities                                                           213,264                           249,570


      
              Deferred revenue                                                                                         261,323                           214,223


      
              Current liabilities of discontinued operations                                                                                            130,117


      
              Total current liabilities                                                                                986,142                         1,845,076





     Long-term debt                                                                                                  1,104,464                           793,536



     Deferred revenue, net of current portion                                                                          104,309                           133,783



     Deferred tax liability                                                                                             70,116                            54,216



     Operating lease liabilities                                                                                       107,621                                 -



     Other liabilities                                                                                                  76,747                            79,378



     Long-term liabilities of discontinued operations                                                                        -                          286,654

                                                                                                                                                             ---

      
              Total liabilities                                                                                      2,449,399                         3,192,643






     Stockholders' equity                                                                                            1,143,933                         2,173,150



      
              Total liabilities and stockholders' equity                                                            $3,593,332                        $5,365,793


                                                             
              Nuance Communications, Inc.


                                                        
              Consolidated Statements of Cash Flows


                                                                   
              (in thousands)


                                                                      
              Unaudited




                                                                         
              Three Months Ended               
              Twelve Months Ended
                                                                             September 30,                         September 30,



                                                                                 2020                         2019                     2020                 2019



                            Cash flows from operating activities:


               Net (loss) income from
                continuing operations                                       $(22,751)                      $3,005                  $28,782            $(12,198)


               Adjustments to reconcile net (loss) income to net cash
    provided by operating activities:


               Depreciation                                                     9,782                       10,300                   37,772               47,417


               Amortization                                                    22,814                       19,986                   78,707               81,622


               Stock-based
                compensation                                                   35,264                       34,779                  133,294              119,255


               Non-cash interest
                expense                                                        12,171                       12,477                   49,440               49,488


               Deferred tax provision
                (benefit)                                                      15,689                      (7,311)                (39,937)            (12,437)


               Loss on extinguishment
                of debt                                                                                                            18,656                  910



              Other                                                            (169)                       5,113                    2,736                4,462


               Changes in operating assets and liabilities, excluding
    effects of acquisitions:


               Accounts receivable                                             15,811                      (8,952)                  42,075                3,366


               Prepaid expenses and
                other assets                                                 (12,289)                     (6,303)                 (7,259)            (21,063)


               Accounts payable                                                 7,695                        3,853                  (8,173)              12,122


               Accrued expenses and
                other liabilities                                                 686                       24,568                 (84,076)              27,415


               Deferred revenue                                               (3,852)                    (12,221)                  15,854                4,227


               Net cash provided by
                operating activities
                -continuing                                                    80,851                       79,294                  267,871              304,586
    operations


               Net cash provided by
                (used in) operating
                activities -                                                                               24,869                 (13,307)              96,771
    discontinued operations


               Net cash provided by
                operating activities                                           80,851                      104,163                  254,564              401,357



                            Cash flows from investing activities:


               Capital expenditures                                          (15,747)                    (11,942)                (61,297)            (44,185)


               Proceeds from
                disposition of a
                business, net of                                                  150                                                  150              407,043
    transaction fees


               Purchases of
                marketable securities
                and other                                                    (22,029)                    (92,793)               (180,005)           (349,125)
    investments


               Proceeds from sales
                and maturities of
                marketable                                                     23,150                       40,257                  313,734              303,171
    securities and other investments


               Payments for business
                and asset
                acquisitions, net of                                          (1,000)                    (17,771)                 (1,000)            (20,873)
    cash acquired



              Other                                                            (227)                                               1,147


               Net cash (used in)
                provided by investing
                activities                                                   (15,703)                    (82,249)                  72,729              296,031



                            Cash flows from financing activities:


               Repurchase and
                redemption of debt                                                                                              (513,642)           (300,000)


               Net distribution from
                Cerence upon the
                spin-off                                                                                                          139,090


               Payments for
                repurchase of common
                stock                                                                                     (6,003)               (169,217)           (126,938)


               Proceeds from issuance
                of common stock from                                            7,636                        7,954                   14,840               16,597
    employee stock plans


               Proceeds from the
                revolving credit
                facility                                                                                                          230,000


               Repayment of the
                revolving credit
                facility                                                                                                        (230,000)


               Payments for taxes
                related to net share
                settlement of                                                (14,088)                     (6,866)                (54,056)            (49,428)
    equity awards


               Proceeds from sale of
                noncontrolling
                interests in a                                                                              9,863                                        9,863
    subsidiary


               Other financing
                activities                                                      (381)                       (689)                 (3,222)             (2,131)



               Net cash (used in)
                provided by financing
                activities                                                    (6,833)                       4,259                (586,207)           (452,037)



               Effects of exchange
                rate changes on cash
                and cash                                                        2,363                      (1,589)                   (814)               (353)
    equivalents



               Net increase
                (decrease) in cash
                and cash equivalents                                           60,678                       24,584                (259,728)             244,998


               Cash and cash
                equivalents at
                beginning of period                                           240,555                      536,377                  560,961              315,963


               Cash and cash
                equivalents at end of
                period                                                       $301,233                     $560,961                 $301,233             $560,961


                                                                                         
         Nuance Communications, Inc.


                                                                                      
         Supplemental Financial Information


                                                                                       
         GAAP to Non-GAAP Reconciliations


                                                                                           
              (in thousands)


                                                                                             
              Unaudited




                                                             
        Three Months Ended                
              Twelve Months Ended
                                                               September 30,                                September 30,



                                                                                   2020                                          2019       2020        2019



                            GAAP revenues                                      $352,931                                      $387,575 $1,478,899  $1,521,271


               Acquisition-related revenue
                adjustments: hosting and                                                                                         134        301         531
    professional services


               Acquisition-related revenue
                adjustments: product and                                                                                           2                   660
    licensing


               Acquisition-related revenue
                adjustments: maintenance                                                                                          83                   345
    and support



                            Non-GAAP revenues                                  $352,931                                      $387,794 $1,479,200  $1,522,807





                            GAAP cost of revenues                              $153,275                                      $168,335   $638,939    $683,484


               Cost of revenues from
                amortization of intangible                                      (8,132)                                      (6,810)  (27,810)   (27,416)
    assets


               Cost of revenues adjustments:
                hosting and                                                     (6,637)                                      (8,001)  (24,887)   (26,647)
    professional services (1)


               Cost of revenues adjustments:
                product and licensing                                             (127)                                        (262)     (510)      (855)
    (1)


               Cost of revenues adjustments:
                maintenance and                                                   (457)                                        (584)   (1,663)    (1,314)
    support (1)


               Cost of revenues adjustments:
                other                                                                                                             96        (1)      (378)



                            Non-GAAP cost of revenues                          $137,922                                      $152,774   $584,068    $626,874





                            GAAP gross profit                                  $199,656                                      $219,240   $839,960    $837,787


               Gross profit adjustments                                          15,353                                        15,780     55,172      58,146


                            Non-GAAP gross profit                              $215,009                                      $235,020   $895,132    $895,933





                            GAAP income from operations                         $12,937                                       $30,775   $112,588    $107,167


               Gross profit adjustments                                          15,353                                        15,780     55,172      58,146


               Research and development (1)                                       8,796                                         6,940     34,902      22,508


               Sales and marketing (1)                                            9,018                                         8,751     32,040      30,394


               General and administrative (1)                                    10,229                                        10,241     39,292      37,537


               Acquisition-related costs, net                                     (721)                                        2,525      2,884       7,965


               Amortization of intangible
                assets                                                           14,682                                        13,176     50,897      54,206


               Restructuring and other charges,
                net                                                               2,748                                         2,701     17,680      29,147



              Other                                                              3,291                                         3,243      3,939      15,883



                            Non-GAAP income from operations                     $76,333                                       $94,132   $349,394    $362,953





                            GAAP (loss) income before income
                             taxes                                             $(9,709)                                       $2,981    $10,030       $(93)


               Gross profit adjustments                                          15,353                                        15,780     55,172      58,146


               Research and development (1)                                       8,796                                         6,940     34,902      22,508


               Sales and marketing (1)                                            9,018                                         8,751     32,040      30,394


               General and administrative (1)                                    10,229                                        10,241     39,292      37,537


               Acquisition-related costs, net                                     (721)                                        2,525      2,884       7,965


               Amortization of intangible
                assets                                                           14,682                                        13,176     50,897      54,206


               Restructuring and other charges,
                net                                                               2,748                                         2,701     17,680      29,147


               Non-cash interest expense                                         12,171                                        12,477     49,440      49,488


               Loss on extinguishment of debt                                                                                           18,656         910



              Other                                                              3,186                                         7,860      1,949      19,156



                            Non-GAAP income before income
                             taxes                                              $65,753                                       $83,432   $312,942    $309,364


                                                                                  
              Nuance Communications, Inc.


                                                                               
              Supplemental Financial Information


                                                                          
              GAAP to Non-GAAP Reconciliations, continued


                                                                            
              (in thousands, except per share amounts)


                                                                                           
              Unaudited




                                                            
        Three Months Ended                           Twelve Months Ended
                                                              September 30,                                 September 30,



                                                                                2020                                           2019       2020        2019



                            GAAP provision (benefit) for
                             income taxes                                    $13,042                                          $(24) $(18,752)    $12,105


               Income tax effect of non-GAAP
                adjustments                                                   13,262                                        190,352     58,752     263,334


               Removal of valuation allowance
                and other items                                              (9,865)                                     (193,925)    26,851   (220,532)


               Removal of discrete items                                     (4,844)                                        21,091      2,718      22,002



                            Non-GAAP provision for income
                             taxes                                           $11,595                                        $17,494    $69,569     $76,909





                            GAAP net (loss) income from
                             continuing operations                         $(22,751)                                        $3,005    $28,782   $(12,198)


               Acquisition-related adjustment
                - revenues (2)                                                                                                 219        301       1,536


               Acquisition-related costs, net                                  (721)                                         2,525      2,884       7,965


               Cost of revenue from
                amortization of intangible
                assets                                                         8,132                                          6,810     27,810      27,416


               Amortization of intangible
                assets                                                        14,682                                         13,176     50,897      54,206


               Restructuring and other charges,
                net                                                            2,748                                          2,701     17,680      29,147


               Stock-based compensation (1)                                   35,264                                         34,779    133,294     119,255


               Non-cash interest expense                                      12,171                                         12,477     49,440      49,488


               Loss on extinguishment of debt                                                                                         18,656         910


               Adjustment to income tax expense                                1,447                                       (17,518)  (88,321)   (64,804)



              Other                                                           3,186                                          7,764      1,950      19,534



                            Non-GAAP net income                              $54,158                                        $65,938   $243,373    $232,455





                            Non-GAAP diluted net income per
                             share                                             $0.18                                          $0.23      $0.83       $0.80





                            Diluted weighted average common
                             shares                                          303,689                                        291,598    291,994     290,125
    outstanding


                                                 
              Nuance Communications, Inc.


                      
              Supplemental Financial Information - GAAP to Non-GAAP Reconciliations, continued


                                                       
              (in thousands)


                                                          
              Unaudited




                                                                     Three Months Ended                             Twelve Months Ended
                                                                   September 30,                            September 30,



                                                                             2020                    2019                     2020          2019



                     (1) Stock-based compensation

    ---

        Cost of hosting and
         professional
         services                                                          $6,637                  $8,001                  $24,887       $26,647


        Cost of product and
         licensing                                                            127                     262                      510           855


        Cost of maintenance
         and support                                                          457                     584                    1,663         1,314


        Research and
         development                                                        8,796                   6,940                   34,902        22,508


        Sales and marketing                                                 9,018                   8,751                   32,040        30,394


        General and
         administrative                                                    10,229                  10,241                   39,292        37,537




       Total                                                             $35,264                 $34,779                 $133,294      $119,255





                     (2) Acquisition-related revenue

    ---

        Acquisition-related
         revenue adjustments                            
              $            -                   $219                     $301        $1,536




       Total                                           
              $            -                   $219                     $301        $1,536

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SOURCE Nuance Communications, Inc.