Accenture Named a Leader in Smart Manufacturing Services by the IDC Marketscape

Accenture (NYSE: ACN) has been named a Leader in smart manufacturing services in a new IDC MarketScape report.

The report, “IDC MarketScape: Worldwide Smart Manufacturing Service Providers 2021 Vendor Assessment,”* is a quantitative and qualitative assessment of characteristics and capabilities that affect a provider’s success in delivering smart manufacturing services to manufacturers in any industry. IDC defines smart manufacturing as the continuous process by which enterprises leverage cyberphysical convergence and digital skills to develop the production capabilities necessary to compete in the modern economy.

According to the IDC MarketScape, Accenture's Digital Manufacturing and Operations offering within its flagship Industry X service brand is designed to deliver a comprehensive strategy and execution process for the digital factory on a global scale. Clients praised the company's breadth and depth of expertise, the wide distribution of its skills network, and its capability for delivering complex end-to-end projects that can see and communicate the “big picture.”

“Most companies have yet to take advantage of digital technologies to make their entire manufacturing operations intelligent,” said Tracey Countryman, global lead for Accenture Industry X, Digital Manufacturing & Operations. “Leveraging AI, cloud, digital twin, advanced analytics and IoT across core operations will enable them to overcome and capitalize on imminent and future challenges, such as shifting customer expectations, the sustainability imperative, and rapid changes in demand due to crises like the COVID-19 pandemic. We are committed to help them achieve this with our comprehensive suite of services for digitizing their engineering functions, factory floors and plant operations.”

* IDC MarketScape: Worldwide Smart Manufacturing Service Providers 2021 Vendor Assessment (Doc # EUR147689021, June 2021)

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 569,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture Industry X embeds intelligence in how clients run factories and plants, as well as design and engineer connected products and services — making manufacturing and operations more efficient, effective and safe; enabling companies to transform how they make things, and the things they make, for sustainable growth.

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