Genpact Reports Full Year and Fourth Quarter 2024 Results

2024 Net Revenues of $4.77 billion, Up 6.5% (6.7% constant currency)(1,2
)2024 Data-Tech-AI Net Revenues of $2.23 billion, Up 6.9%(1,2,3,4
)2024 Digital Operations Net Revenues of $2.53 billion, Up 6.1% (6.5% constant currency)(1,4
)2024 Diluted EPS of $2.85, Down 16%; Adjusted Diluted EPS of $3.28, Up 10%(5,6
)Increases Quarterly Dividend by 11% and Share Repurchase Authorization by $500 million

NEW YORK, Feb. 6, 2025 /PRNewswire/ -- Genpact Limited (NYSE: G), a global advanced technology services and solutions company, today announced financial results for the fourth quarter and full year ended December 31, 2024.

"We delivered another strong quarter to close out what has been an outstanding year for Genpact. Q4 revenue grew 9% with Data-Tech-AI up 12%, driving accelerating revenue growth. For the full year, revenue grew 6.5%, with adjusted EPS growth of 10%, consistent with our long-term objective of growing adjusted EPS faster than revenue. We also delivered record new bookings of $5.7 billion, up 15%, building on exceptionally strong new bookings in 2023," said Balkrishan "BK" Kalra, Genpact's President and CEO. "Looking ahead, we are incredibly excited about the future as we accelerate the pace of innovation and change at Genpact. Building on our industry-specific domain expertise, our investment in Data, AI and Agentic Solutions is positioning us as a clear leader in AI-driven transformation and driving superior value for our clients."

Key Financial Highlights - Full Year 2024

    --  Net revenues were $4.77 billion, up 6.5% year-over-year on an as
        reported basis, and 6.7% on a constant currency basis.(1,2)
    --  Data-Tech-AI net revenues were $2.23 billion, up 6.9% year-over-year,
        both on an as reported and constant currency basis,(1,2,4) representing
        47% of total revenue.
    --  Digital Operations net revenues were $2.53 billion, up 6.1%
        year-over-year on an as reported basis, and 6.5% on a constant currency
        basis,(1,4) representing 53% of total revenue.
    --  Gross profit was $1.69 billion, up 8% year-over-year, with a
        corresponding margin of 35.5%.
    --  Net income was $514 million, down 19% year-over-year, with a
        corresponding margin of 10.8%.(6)
    --  Income from operations was $702 million, up 11% year-over-year, with a
        corresponding margin of 14.7%.
    --  Adjusted income from operations was $814 million, up 7% year-over-year,
        with a corresponding margin of 17.1%.(6,7)
    --  Diluted earnings per share was $2.85, down 16% year-over-year.(6)
    --  Adjusted diluted earnings per share was $3.28, up 10%
        year-over-year.(5,6 )
    --  New bookings were approximately $5.7 billion, up 15% year-over-year.(8)
    --  Cash generated from operations was $615 million, up 25% year-over-year.
    --  Genpact repurchased approximately 7 million of its common shares during
        the year for total consideration of approximately $253 million at an
        average price per share of $38.31.

Key Financial Highlights - Fourth Quarter 2024

    --  Net revenues were $1.25 billion, up 8.9% year-over-year on an as
        reported basis and 8.7% on a constant currency basis.(1)
    --  Data-Tech-AI net revenues were $595 million, up 11.9% year-over-year on
        an as reported basis, and 11.7% on a constant currency basis,(1,4)
        representing 48% of total revenue.
    --  Digital Operations net revenues were $654 million, up 6.4%
        year-over-year on an as reported and 6.1% on a constant currency
        basis,(1,4) representing 52% of total revenue.
    --  Gross profit was $446 million, up 9% year-over-year, with a
        corresponding margin of 35.7%.
    --  Net income was $142 million, down 51% year-over-year, with a
        corresponding margin of 11.4%.(6)
    --  Income from operations was $190 million, up 17% year-over-year, with a
        corresponding margin of 15.2%.
    --  Adjusted income from operations was $221 million, up 9% year-over-year,
        with a corresponding margin of 17.7%.(6,7)
    --  Diluted earnings per share was $0.79, down 50% year-over-year.(6)
    --  Adjusted diluted earnings per share was $0.91, up 11%
        year-over-year.(5,6)
    --  Cash generated from operations was $203 million, compared to $192
        million in the fourth quarter of 2023.
    --  Genpact repurchased approximately 2 million of its common shares during
        the quarter for total consideration of approximately $85 million at an
        average price per share of $45.41.

Capital Allocation

    --  Genpact's Board of Directors declared a quarterly cash dividend for the
        first quarter of 2025 of $0.17 per common share, an 11% increase,
        payable on March 26, 2025 to shareholders of record as of the close of
        business on March 11, 2025, and approved a $500 million increase to the
        Company's existing share repurchase authorization. The newly approved
        quarterly dividend represents a planned annual dividend of $0.68 per
        common share, increased from $0.61 per common share in 2024.

Outlook

Genpact's outlook for the full year 2025 is as follows:

    --  Net revenues in the range of $5.029 billion to $5.125 billion,
        representing year-over-year growth of approximately 5.5% to 7.5% as
        reported, or 6.2% to 8.2% on a constant currency basis.(1)
        --  Data-Tech-AI net revenues growth of approximately 6.2%
            year-over-year and Digital Operations net revenues growth of
            approximately 6.8% year-over-year as reported at the midpoint of the
            range.
        --  Data-Tech-AI net revenues growth of approximately 6.4%
            year-over-year and Digital Operations net revenues growth of
            approximately 7.9% year-over-year on a constant currency basis(1 )at
            the midpoint of the range.
    --  Gross margin of approximately 36.0%.
    --  Adjusted income from operations margin(9) of approximately 17.3%.
    --  Adjusted diluted EPS(10) in the range of $3.52 to $3.59.

Genpact's outlook for the first quarter of 2025 is as follows:

    --  Net revenues in the range of $1.202 billion to $1.213 billion,
        representing year-over-year growth of approximately 6.2% to 7.2% as
        reported, or 7.1% to 8.1% on a constant currency basis.(1)
        --  Data-Tech-AI net revenues growth of approximately 9.8%
            year-over-year and Digital Operations net revenues growth of
            approximately 4.1% year-over-year as reported at the midpoint of the
            range.
        --  Data-Tech-AI net revenues growth of approximately 10.0%
            year-over-year and Digital Operations net revenues growth of
            approximately 5.4% year-over-year on a constant currency basis(1 )at
            the midpoint of the range.
    --  Gross margin of approximately 35.0%.
    --  Adjusted income from operations margin(9) of approximately 16.5%.
    --  Adjusted diluted EPS(10) in the range of $0.79 to $0.80.

Our outlook for the first quarter and full year 2025 reflects foreign currency exchange rates as of January 30, 2025.





     
     (1) Revenue growth on a constant currency basis is a non-GAAP measure and is calculated by restating current-period activity using the prior fiscal period's foreign currency exchange rates adjusted for hedging gains/losses in such period.



     
     (2) Net revenues and Data-Tech-AI net revenues for the full year 2023 include $0.5 million of revenue associated with a business classified as held for sale.



     
     (3) Both on an as reported and constant currency basis.


        4 Genpact updated the classification of certain revenues from Digital Operations to Data-Tech-AI in the quarter ended March 31, 2024 to more accurately reflect the nature of, and mode of delivery for, the services provided, which have evolved over time. As a result, the revenue from Digital Operations and Data-Tech-AI for the full year 2023
         originally reported was $2.48 billion and $1.99 billion, respectively, which is $2.39 billion and $2.09 billion, respectively, in accordance with the updated classification. The numbers presented in this release for Data-Tech-AI net revenues and Digital Operations net revenues may not add up precisely to the total net revenues provided due to
         rounding.



     
     5 Adjusted diluted earnings per share is a non-GAAP measure. A reconciliation of GAAP diluted earnings per share to adjusted diluted earnings per share is attached to this release.


        6 During the quarter and full year ended December 31, 2023, Genpact completed an intercompany transfer of certain intellectual property rights from non-US to US wholly-owned subsidiaries, which resulted in a non-recurring tax benefit of $170 million. Net income and diluted earnings per share for the quarter and full year ended December 31, 2023
         included this benefit. This benefit was excluded from adjusted diluted earnings per share and adjusted income from operations for the quarter and year ended December 31, 2023.


        7 Adjusted income from operations and adjusted income from operations margin are non-GAAP measures. Reconciliations of each of GAAP income from operations and GAAP net income to adjusted income from operations and GAAP income from operations margin and GAAP net income margin to adjusted income from operations margin are attached to this release.
         Adjusted income from operations margin for the full year 2023 was derived by adjusting total revenue to exclude $0.5 million of revenue associated with a business previously classified as held for sale.


        8 New bookings, an operating measure, represents the total contract value of new contracts and certain renewals, extensions and changes to existing contracts. Regular renewals of contracts with no change in scope are not counted as new bookings. Prior to 2024, new bookings of contracts with longer than five-year terms were limited to the total
         contract value of the initial five-year term. In 2024, Genpact updated its definition of new bookings to eliminate the five-year limitation. New bookings as reported for the full year 2023 were $4.9 billion and would have been $5.0 billion in accordance with the new definition. New bookings for the full year 2024 as reported are $5.7 billion and
         would have been $5.4 billion in accordance with the prior definition.



     
     9 Adjusted income from operations margin is a non-GAAP measure. A reconciliation of the outlook for each of GAAP income from operations margin and GAAP net income margin to adjusted income from operations margin is attached to this release.



     
     10 Adjusted diluted earnings per share is a non-GAAP measure. A reconciliation of the outlook for GAAP diluted earnings per share to adjusted diluted earnings per share is attached to this release.

Conference Call to Discuss Financial Results

Genpact's management will host a conference call on February 6, 2025, at 5:00 PM ET to discuss the company's performance for the fourth quarter and full year ended December 31, 2024. Participants are encouraged to register here to receive a dial-in number and unique PIN for seamless access. It is recommended to join 10 minutes before the call starts, although registration and dial-in will be available at any time. A live webcast will be available on the Genpact Investor Relations website. For those unable to attend the live call, an archived replay and transcript will be available on the website shortly after the call.

About Genpact
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Safe Harbor
This press release contains certain statements concerning our future growth prospects, including our outlook for 2025, financial results and other forward-looking statements, as defined in the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those in such forward-looking statements. These risks, uncertainties, and other factors include but are not limited to general economic conditions, any deterioration in the global economic environment and its impact on our clients, our ability to develop and successfully execute our business strategies, technological innovation, including AI technology and future uses of agentic AI, generative AI and large language models, and our ability to invest in new technologies and adapt to industry developments at sufficient speed and scale, our ability to effectively price our services and maintain pricing and employee utilization rates, general inflationary pressures and our ability to share increased costs with our clients, wage increases in locations in which we have operations, our ability to attract and retain skilled professionals, our ability to protect our and our clients' data from security incidents or cyberattacks, the economic and other impacts of geopolitical conflicts and any related sanctions and other measures that have been or may be implemented or imposed in response thereto, as well as any potential expansion or escalation of existing conflicts or economic disruption beyond their current scope, a slowdown in the economies and sectors in which our clients operate, a slowdown in the sectors in which we operate, the risks and uncertainties arising from our past and future acquisitions, our ability to convert bookings to revenues, our ability to manage growth, factors which may impact our cost advantage, changes in tax rates and tax legislation and other laws and regulations, our ability to effectively execute our tax planning strategies, risks and uncertainties regarding fluctuations in our earnings, foreign currency fluctuations, political, economic or business conditions in countries in which we operate, as well as other risks detailed in our reports filed with the U.S. Securities and Exchange Commission, including Genpact's Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. These filings are available at www.sec.gov. Genpact may from time to time make additional written and oral forward-looking statements, including statements contained in our filings with the Securities and Exchange Commission and our reports to shareholders. Although Genpact believes that these forward-looking statements are based on reasonable assumptions, you are cautioned not to put undue reliance on these forward-looking statements, which reflect management's current analysis of future events and should not be relied upon as representing management's expectations or beliefs as of any date subsequent to the time they are made. Genpact undertakes no obligation to update any forward-looking statements that may be made from time to time by or on behalf of Genpact.


                  Contacts

    ---




       Investors          
     Tyra Whelton


                                                           +1 (908) 418-2995


                                               tyra.whelton@genpact.com






       Media                Alexia Taxiarchos


                                                           +1 (617) 259-8172


                                               alexia.taxiarchos@genpact.com


                                                                      
              
                GENPACT LIMITED AND ITS SUBSIDIARIES




                                                                           
              
                Consolidated Balance Sheets


                                                                                   
              
                (Unaudited)


                                                              
              
                (In thousands, except per share data and share count)




                                                                                                                                            As of December 31,     As of December 31,
                                                                                                                                                    2023                    2024



              
                Assets



              
                Current assets



              Cash and cash equivalents                                                                                                              $583,670                    $648,246



               Short-term investments                                                                                                                                             23,359



              Accounts receivable, net of allowance for credit losses of $18,278                                                                    1,116,273                   1,198,606
    and $12,094 as of December 31, 2023 and 2024, respectively



              Prepaid expenses and other current assets                                                                                               191,566                     209,893



              
                Total current assets                                                                                                    $1,891,509                  $2,080,104





              Property, plant and equipment, net                                                                                                      189,803                     207,943



              Operating lease right-of-use assets                                                                                                     186,167                     182,190



              Deferred tax assets                                                                                                                     298,921                     269,476



              Intangible assets, net                                                                                                                   53,028                      26,950



              Goodwill                                                                                                                              1,683,782                   1,669,769



              Contract cost assets                                                                                                                    202,543                     200,900



              Other assets, net of allowance for credit losses of $4,096 and $7,320 as                                                                299,960                     349,821
    of December 31, 2023 and December 31, 2024, respectively



              
                Total assets                                                                                                            $4,805,713                  $4,987,153





              
                Liabilities and equity



              
                Current liabilities



              Short-term borrowings                                                                                                                   $10,000 
     $                       -



              Current portion of long-term debt                                                                                                       432,242                      26,173



              Accounts payable                                                                                                                         27,739                      36,469



              Income taxes payable                                                                                                                     38,458                      35,431



              Accrued expenses and other current liabilities                                                                                          759,180                     812,994



              Operating leases liability                                                                                                               50,313                      52,672



              
                Total current liabilities                                                                                               $1,317,932                    $963,739





              Long-term debt, less current portion                                                                                                    824,720                   1,195,267



              Operating leases liability                                                                                                              168,015                     153,587



              Deferred tax liabilities                                                                                                                 11,706                      15,908



              Other liabilities                                                                                                                       234,948                     269,041



              
                Total liabilities                                                                                                       $2,557,321                  $2,597,542





              
                Shareholders' equity



              Preferred shares, $0.01 par value, 250,000,000 authorized, none issued



              Common shares, $0.01 par value, 500,000,000 authorized, 179,494,132                                                                       1,789                       1,740
    and 174,661,953, issued and outstanding as of December 31, 2023 and
    2024, respectively



              Additional paid-in capital                                                                                                            1,883,944                   1,945,261



              Retained earnings                                                                                                                     1,085,209                   1,236,696



              Accumulated other comprehensive income (loss)                                                                                         (722,550)                  (794,086)



              
                Total equity                                                                                                            $2,248,392                  $2,389,611





              
                Total liabilities and equity                                                                                            $4,805,713                  $4,987,153


                                                             
              
                GENPACT LIMITED AND ITS SUBSIDIARIES




                                                               
              
                Consolidated Statements of Income


                                                                          
              
                (Unaudited)


                                                  
              
                (In thousands, except per share data and share count)




                                                                                                                                            Three months ended December 31,


                                                                                                                                       2022           2023                   2024



              Net revenues                                                                                                      $1,102,545     $1,146,253             $1,248,741



              Cost of revenue                                                                                                      717,337        738,699                802,969



              
                Gross profit                                                                                           $385,208       $407,554               $445,772



              
                Operating expenses:



              Selling, general and administrative expenses                                                                         236,557        237,419                249,157



              Amortization of acquired intangible assets                                                                             9,862          7,454                  6,496



              Other operating (income) expense, net                                                                                 11,038           (51)                  (55)



              
                Income from operations                                                                                 $127,751       $162,732               $190,174



              Foreign exchange gains (losses), net                                                                                   6,080            576                (1,487)



              Interest income (expense), net                                                                                      (15,513)      (12,915)              (11,047)



              Other income (expense), net                                                                                            4,799          8,081                  4,908



              
                Income before income tax expense                                                                       $123,117       $158,474               $182,548



              Income tax expense/(benefit)                                                                                          33,405      (132,835)                40,633



              
                Net income                                                                                              $89,712       $291,309               $141,915



              Earnings per common share



              Basic                                                                                                                  $0.49          $1.61                  $0.81



              Diluted                                                                                                                $0.48          $1.59                  $0.79



              Weighted average number of common shares used in computing
    earnings per common share



              Basic                                                                                                            183,371,581    180,956,638            175,880,251



              Diluted                                                                                                          187,525,698    183,354,187            179,183,557


                                                              
              
                GENPACT LIMITED AND ITS SUBSIDIARIES




                                                               
              
                Consolidated Statements of Income


                                                                          
              
                (Unaudited)


                                                  
              
                (In thousands, except per share data and share count)




                                                                                                                                
             
       Year ended December 31,


                                                                                                                                         2022          2023                  2024



              Net revenues                                                                                                        $4,371,172    $4,476,888            $4,767,139



              Cost of revenue                                                                                                      2,834,774     2,906,223             3,077,073



              
                Gross profit                                                                                           $1,536,398    $1,570,665            $1,690,066



              
                Operating expenses:



              Selling, general and administrative expenses                                                                           938,385       913,061               967,145



              Amortization of acquired intangible assets                                                                              42,667        31,463                26,476



              Other operating (income) expense, net                                                                                   53,195       (4,716)              (5,616)



              
                Income from operations                                                                                   $502,151      $630,857              $702,061



              Foreign exchange gains (losses), net                                                                                    15,392         4,274                 2,937



              Interest income (expense), net                                                                                        (52,204)     (47,935)             (47,214)



              Other income (expense), net                                                                                              (103)       15,028                19,036



              
                Income before income tax expense                                                                         $465,236      $602,224              $676,820



              Income tax expense/(benefit)                                                                                           111,832      (29,031)              163,150



              
                Net income                                                                                               $353,404      $631,255              $513,670



              Earnings per common share



              Basic                                                                                                                    $1.92         $3.46                 $2.88



              Diluted                                                                                                                  $1.88         $3.41                 $2.85



              Weighted average number of common shares used in computing
    earnings per common share



              Basic                                                                                                              184,184,930   182,345,548           178,385,972



              Diluted                                                                                                            188,087,240   185,141,843           180,436,900


                                                                                                
              
         GENPACT LIMITED AND ITS SUBSIDIARIES




                                                                                                
              
         Consolidated Statements of Cash Flows


                                                                                                             
       
                (Unaudited)


                                                                                                        
          
             (In thousands)




                                                                                                                                                         
            
     Year ended December 31,


                                                                                                                                                             2022               2023                2024



              
                Operating activities



              Net income                                                                                                                                $353,404           $631,255            $513,670



              
                Adjustments to reconcile net income to net cash provided by operating activities:



              Depreciation and amortization                                                                                                               86,849             72,530              69,778



              Amortization of debt issuance costs (including loss on extinguishment of debt)                                                               2,376              1,967               2,412



              Amortization of acquired intangible assets                                                                                                  42,667             31,463              26,476



              Write-down of intangible assets and property, plant and equipment                                                                            1,377



              Impairment charge on assets classified as held for sale                                                                                     32,575



              Loss on sale of business classified as held for sale                                                                                                             802



              Write-down of operating lease right-of-use assets and other assets                                                                          20,307



              Allowance for credit losses                                                                                                                  1,583              3,979              13,806



              Unrealized loss/(gain) on revaluation of foreign currency asset/liability                                                                      525            (1,061)           (11,354)



              Stock-based compensation expense                                                                                                            77,373             88,576              66,383



              Deferred tax expense (benefit)                                                                                                            (29,151)         (157,932)             36,610



              Others, net                                                                                                                                    863              1,477             (2,179)



              
                Change in operating assets and liabilities:



              (Increase) in accounts receivable                                                                                                        (112,341)         (130,791)           (96,555)



              (Increase) decrease in prepaid expenses, other current assets, contract cost assets,                                                         3,822           (39,075)           (73,512)
    operating lease right-of-use assets and other assets



              Increase (decrease) in accounts payable                                                                                                     14,185            (8,215)              8,733



              Increase (decrease) in accrued expenses, other current liabilities, operating lease                                                       (54,329)             1,862              63,340
    liabilities and other liability



              Increase (decrease) in income taxes payable                                                                                                  1,585            (6,025)            (2,184)



              
                Net cash provided by operating activities                                                                                    $443,670           $490,812            $615,424



              
                Investing activities



              Purchase of property, plant and equipment                                                                                                 (50,614)          (55,421)           (82,766)



              Payment for internally generated intangible assets (including intangibles under development)                                               (3,775)           (3,356)            (2,469)



              Purchase of short term investments                                                                                                                                             (23,359)



              Proceeds from sale of property, plant and equipment and intangible assets                                                                       60                 25               2,635



              Payment for business acquisitions, net of cash acquired                                                                                       (33)             (682)



              Proceeds from / (payment) for divestiture of business                                                                                       17,769           (19,510)



              
                Net cash used for investing activities                                                                                      $(36,593)         $(78,944)         $(105,959)



              
                Financing activities



              Repayment of finance lease obligations                                                                                                    (12,810)          (12,165)           (11,358)



              Payment of debt issuance costs                                                                                                             (3,045)                              (4,165)



              Proceeds from long-term debt                                                                                                               239,130                               400,000



              Repayment of long-term debt                                                                                                              (620,130)          (19,875)          (433,125)



              Proceeds from short-term borrowings                                                                                                        261,000            148,000              50,000



              Repayment of short-term borrowings                                                                                                       (110,000)         (289,000)           (60,000)



              Proceeds from issuance of common shares under stock-based compensation plans                                                                27,751             39,485              17,215



              Payment for net settlement of stock-based awards                                                                                          (44,942)          (21,529)           (22,278)



              Payment of earn-out consideration                                                                                                          (2,437)           (2,399)



              Dividend paid                                                                                                                             (91,837)         (100,014)          (108,466)



              Payment for stock repurchased and retired (including expenses related to stock repurchased)                                              (214,082)         (225,499)          (252,671)



              
                Net cash used for financing activities                                                                                     $(571,402)        $(482,996)         $(424,848)



              Effect of exchange rate changes                                                                                                           (88,368)             8,033            (20,041)



              Net increase (decrease) in cash and cash equivalents                                                                                     (164,325)          (71,128)             84,617



              Cash and cash equivalents at the beginning of the period                                                                                   899,458            646,765             583,670



              
                Cash and cash equivalents at the end of the period                                                                           $646,765           $583,670            $648,246



              
                Supplementary information



              Cash paid during the period for interest (including interest rate swaps)                                                                   $51,147            $47,989             $68,913



              Cash paid during the period for income taxes, net of refunds                                                                              $145,979           $156,733            $113,629



              Property, plant and equipment acquired under finance lease obligations                                                                      $7,078             $2,459             $11,483

Non-GAAP Financial Measures

To supplement the consolidated financial statements presented in accordance with GAAP, this press release includes the following non-GAAP financial measures:

    --  Adjusted income from operations;
    --  Adjusted income from operations margin;
    --  Adjusted diluted earnings per share; and
    --  Revenue growth on a constant currency basis.

These non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles and should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and may be different from non-GAAP financial measures used by other companies. Accordingly, these non-GAAP financial measures, the financial statements prepared in accordance with GAAP and the reconciliations of Genpact's GAAP financial statements to such non-GAAP financial measures should be carefully evaluated.

Given Genpact's acquisitions of varying scale and size, and the difficulty in predicting expenses relating to acquisitions and the amortization of acquired intangibles thereof, since July 2012 Genpact's management has used financial statements that exclude all acquisition-related expenses and amortization of acquired intangibles for its internal management reporting, budgeting and decision-making purposes, including comparing Genpact's operating results to those of its competitors. For the same reasons, since April 2016, Genpact's management has excluded the impairment of acquired intangible assets from the financial statements it uses for internal management purposes. Acquisition-related expenses are excluded in the period in which an acquisition is consummated. Genpact's management also uses financial statements that exclude stock-based compensation expense. Because of varying available valuation methodologies, subjective assumptions and the variety of award types that companies can use when adopting ASC 718 "Compensation-Stock Compensation," Genpact's management believes that providing non-GAAP financial measures that exclude such expenses allows investors to make additional comparisons between Genpact's operating results and those of other companies.

During the second quarter of 2022, Genpact approved a plan to divest a business that was no longer deemed strategic. Given the specialized nature of this business, we anticipated completing a transaction within twelve months after the end of the second quarter of 2022, and therefore, we classified the revenues and expenses related to this business as held for sale with effect from April 1, 2022. During the first quarter of 2023, the Company consummated this transaction and recorded a loss on the sale of the business. During the second quarter of 2023, the Company terminated a lease for office property which was fully impaired as part of a restructuring in the second quarter of 2022 and recorded a gain on such lease termination as restructuring income in the second quarter of 2023. During the fourth quarter of 2023, Genpact completed an intercompany transfer of certain intellectual property rights from non-US to US wholly-owned subsidiaries, which resulted in a non-recurring tax benefit of $170 million. Genpact's management believes that excluding the loss on the sale of the business previously classified as held for sale, the revenues and expenses associated with such business, the gain on the lease termination and the non-recurring tax benefit on the transfer of intellectual property rights in calculating its non-GAAP financial measures provides useful information to both management and investors regarding the Company's financial performance and underlying business trends. Additionally, in its calculations of non-GAAP financial measures, Genpact's management has adjusted foreign exchange gains and losses, interest income and expense and income tax expenses from GAAP net income, and other income and expenses, and certain gains from GAAP income from operations, because management believes that the Company's results after taking into account these adjustments more accurately reflect the Company's ongoing operations. In its calculations of adjusted diluted earnings per share, Genpact's management adds back stock-based compensation expense, amortization and impairment of acquired intangible assets, and acquisition-related expenses along with the related tax impact of other adjustments and excludes the non-recurring tax benefit on the transfer of intellectual property rights from GAAP diluted earnings per share. For the purpose of calculating adjusted diluted earnings per share, the combined current and deferred tax effect is determined by multiplying each pre-tax adjustment by the applicable statutory income tax rate.

Genpact's management provides information about revenues on a constant currency basis so that the revenues may be viewed without the impact of foreign currency exchange rate fluctuations compared to prior fiscal periods, thereby facilitating period-to-period comparisons of the Company's true business performance. Revenue growth on a constant currency basis is calculated by restating current-period activity using the prior fiscal period's foreign currency exchange rates adjusted for hedging gains/losses in such period.

Accordingly, Genpact believes that the presentation of adjusted income from operations, adjusted income from operations margin, adjusted diluted earnings per share and revenue growth on a constant currency basis, when read in conjunction with the Company's reported results, can provide useful supplemental information to investors and management regarding financial and business trends relating to its financial condition and results of operations.

A limitation of using adjusted income from operations and adjusted income from operations margin versus income from operations, income from operations margin, net income and net income margin calculated in accordance with GAAP is that these non-GAAP financial measures exclude certain recurring costs and certain other charges, namely stock-based compensation expense and amortization and impairment of acquired intangible assets. Management compensates for this limitation by providing specific information on the GAAP amounts excluded from adjusted income from operations and adjusted income from operations margin.

The following tables show the reconciliation of these non-GAAP financial measures to the most directly comparable GAAP measures for the three months and years ended December 31, 2023 and 2024:


                                     
              
                Reconciliation of Net Income/Margin to Adjusted Income from Operations/Margin


                                                                           
              (In thousands)




                                                                                                                                                    Three months ended                        Year ended
                                                                                                                                       December 31,                         December 31,


                                                                                                                                     2023                  2024             2023              2024



     Net income                                                                                                                 $291,309              $141,915         $631,255          $513,670



     Foreign exchange (gains) losses, net                                                                                          (576)                1,487          (4,274)          (2,937)



     Interest (income) expense, net                                                                                               12,915                11,047           47,935            47,214



     Income tax expense /(benefit)                                                                                             (132,835)               40,633         (29,031)          163,150



     Stock-based compensation expense                                                                                             24,726                19,107           88,576            66,383



     Amortization and impairment of acquired intangible assets                                                                     7,453                 6,493           31,348            26,456



     Restructuring (income) expense                                                                                                                                   (4,874)



     Operating loss from the business classified as held for sale                                                                                                       1,201



     Loss on the sale of business classified as held for sale                                                                                                             802



     
                Adjusted income from operations                                                                               $202,992              $220,682         $762,938          $813,936



     Net income margin                                                                                                            25.4 %               11.4 %          14.1 %           10.8 %



     
                Adjusted income from operations margin                                                                          17.7 %               17.7 %          17.0 %           17.1 %


                               
              
                Reconciliation of Income from Operations/Margin to Adjusted Income from Operations/Margin


                                                                           
              (In thousands)




                                                                                                                                                    Three months ended                        Year ended
                                                                                                                                       December 31,                         December 31,


                                                                                                                                     2023                  2024             2023              2024



     Income from operations                                                                                                     $162,732              $190,174         $630,857          $702,061



     Stock-based compensation expense                                                                                             24,726                19,107           88,576            66,383



     Amortization and impairment of acquired intangible assets                                                                     7,453                 6,493           31,348            26,456



     Other income (expense), net                                                                                                   8,081                 4,908           15,028            19,036



     Restructuring (income) expense                                                                                                                                   (4,874)



     Operating loss from the business classified as held for sale                                                                                                       1,201



     Loss on the sale of business classified as held for sale                                                                                                             802



     
                Adjusted income from operations                                                                               $202,992              $220,682         $762,938          $813,936



     Income from operations margin                                                                                                14.2 %               15.2 %          14.1 %           14.7 %



     
                Adjusted income from operations margin                                                                          17.7 %               17.7 %          17.0 %           17.1 %


                                                      
              
                Reconciliation of Diluted EPS to Adjusted Diluted EPS11


                                                                                
              (Per share data)




                                                                                                                                                           Three months ended                    Year ended
                                                                                                                                          December 31,                    December 31,


                                                                                                                                        2023             2024              2023             2024



     Diluted EPS                                                                                                                      $1.59            $0.79             $3.41            $2.85



     Stock-based compensation expense                                                                                                  0.13             0.11              0.48             0.37



     Amortization and impairment of acquired intangible assets                                                                         0.04             0.04              0.17             0.15



     Restructuring (income) expense                                                                                                                                   (0.03)



     Operating loss from the business classified as held for sale                                                                                                       0.01



     Loss on the sale of business classified as held for sale                                                                                                           0.00



     Tax impact on stock-based compensation expense                                                                                  (0.01)          (0.02)           (0.10)          (0.05)



     Tax impact on amortization and impairment of acquired intangible assets                                                         (0.01)          (0.01)           (0.04)          (0.04)



     Tax impact on restructuring (income) expense                                                                                                                       0.01



     Tax impact on operating loss from the business classified as held for sale



     Tax benefit on intercompany transfer of intellectual property rights                                                            (0.93)                           (0.92)



     
                Adjusted diluted EPS                                                                                                $0.82            $0.91             $2.98            $3.28




     
     11 Due to rounding, the numbers presented in this table may not add up precisely to the totals provided.

The following tables show the reconciliation of forward-looking non-GAAP financial measures to the most directly comparable GAAP measures for the year ending December 31, 2025:


           
              
                Reconciliation of Outlook for Net Income Margin to Adjusted Income from Operations Margin12




                                                                                                                               Year ending December 31,
                                                                                                                                          2025



     
                Net income margin                                                                                                             10.7 %



     Estimated interest (income) expense, net                                                                                                    1.0 %



     Estimated income tax expense                                                                                                                3.5 %



     Estimated stock-based compensation expense                                                                                                  1.6 %



     Estimated amortization and impairment of acquired intangible assets                                                                         0.5 %



     
                Adjusted income from operations margin                                                                                        17.3 %


               
              
                Reconciliation of Outlook for Income from Operations Margin to Adjusted Income from


                                               
              
                Operations Margin12




                                                                                                                           Year ending December 31,
                                                                                                                                      2025



     
                Income from operations margin                                                                                             14.9 %



     Estimated stock-based compensation expense                                                                                              1.6 %



     Estimated amortization and impairment of acquired intangible assets                                                                     0.5 %



     Estimated other income (expense), net                                                                                                   0.3 %



     
                Adjusted income from operations margin                                                                                    17.3 %


                                                    
              
                Reconciliation of Outlook for Diluted EPS to Adjusted Diluted EPS12


                                                                                    
              (Per share data)




                                                                                                                                                     Year ending December 31, 2025


                                                                                                                                                 Lower                              Upper



     
                Diluted EPS                                                                                                                   $3.04                               $3.11



     Estimated stock-based compensation expense                                                                                                  0.46                                0.46



     Estimated amortization and impairment of acquired intangible assets                                                                         0.15                                0.15



     Estimated tax impact on stock-based compensation expense                                                                                  (0.08)                             (0.08)



     Estimated tax impact on amortization and impairment of acquired intangible assets                                                         (0.04)                             (0.04)



     
                Adjusted diluted EPS                                                                                                          $3.52                               $3.59




     
     12 Due to rounding, the numbers presented in this table may not add up precisely to the totals provided.

The following tables show the reconciliation of forward-looking non-GAAP financial measures to the most directly comparable GAAP measures for the quarter ending March 31, 2025:


           
              
                Reconciliation of Outlook for Net Income Margin to Adjusted Income from Operations Margin13




                                                                                                                               Quarter ending March 31,
                                                                                                                                          2025



     
                Net income margin                                                                                                             10.1 %



     Estimated interest (income) expense, net                                                                                                    1.1 %



     Estimated income tax expense                                                                                                                3.3 %



     Estimated stock-based compensation expense                                                                                                  1.5 %



     Estimated amortization and impairment of acquired intangible assets                                                                         0.5 %



     
                Adjusted income from operations margin                                                                                        16.5 %


               
              
                Reconciliation of Outlook for Income from Operations Margin to Adjusted Income from


                                               
              
                Operations Margin13




                                                                                                                           Quarter ending March 31,
                                                                                                                                      2025



     
                Income from operations margin                                                                                             14.1 %



     Estimated stock-based compensation expense                                                                                              1.5 %



     Estimated amortization and impairment of acquired intangible assets                                                                     0.5 %



     Estimated other income (expense), net                                                                                                   0.3 %



     
                Adjusted income from operations margin                                                                                    16.5 %


                                                    
              
                Reconciliation of Outlook for Diluted EPS to Adjusted Diluted EPS13


                                                                                    
              (Per share data)




                                                                                                                                                     Quarter ending March 31, 2025


                                                                                                                                                 Lower                              Upper



     
                Diluted EPS                                                                                                                   $0.68                               $0.69



     Estimated stock-based compensation expense                                                                                                  0.10                                0.10



     Estimated amortization and impairment of acquired intangible assets                                                                         0.04                                0.04



     Estimated tax impact on stock-based compensation expense                                                                                  (0.02)                             (0.02)



     Estimated tax impact on amortization and impairment of acquired intangible assets                                                         (0.01)                             (0.01)



     
                Adjusted diluted EPS                                                                                                          $0.79                               $0.80




     
     13 Due to rounding, the numbers presented in this table may not add up precisely to the totals provided.

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SOURCE Genpact