Salesforce Announces Record Second Quarter Fiscal 2019 Results

SAN FRANCISCO, Aug. 29, 2018 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fiscal second quarter ended July 31, 2018.

"Salesforce revenue grew 27% to almost $3.3 billion in the second quarter, with excellent performance across our clouds, industry segments and geographies," said Keith Block, co-CEO, Salesforce. "With this strong quarter, we're well on our way to our next milestone of $23 billion in revenue in FY22."

"Salesforce's vision and position as the #1 sales, service, marketing and CRM platform is enabling our customers to stay ahead and thrive in this Fourth Industrial Revolution," said Marc Benioff, chairman and co-CEO, Salesforce. "We are guided by our values as we ensure our technology drives our customers' success and improves the state of the world."

Salesforce delivered the following results for its fiscal second quarter:

Revenue: Total second quarter revenue was $3.28 billion, an increase of 27% year-over-year, and 27% in constant currency. Subscription and support revenues were $3.06 billion, an increase of 28% year-over-year. Professional services and other revenues were $221 million, an increase of 14% year-over-year.

Earnings per Share: Second quarter GAAP diluted earnings per share was $0.39, and non-GAAP diluted earnings per share was $0.71. Mark-to-market accounting of the company's strategic investments, required by ASU 2016-01, benefitted GAAP diluted earnings per share by $0.18 and non-GAAP diluted earnings per share by $0.14. GAAP diluted earnings per share also benefitted by $0.18 related to the partial release of the tax valuation allowance as a result of the MuleSoft acquisition.

Cash: Cash generated from operations for the second quarter was $458 million, an increase of 38% year-over-year. Total cash, cash equivalents and marketable securities ended the second quarter at $3.43 billion.

Unearned Revenue: Unearned revenue on the balance sheet as of July 31, 2018 was $5.88 billion, an increase of 24% year-over-year, and 24% in constant currency.

Remaining Performance Obligation (formerly Remaining Transaction Price): Remaining performance obligation, representing future revenues that are under contract but have not yet been recognized, ended the second quarter at approximately $21 billion, an increase of 36% year-over-year. This includes approximately $200 million related to the remaining performance obligation from MuleSoft. Current remaining performance obligation, which represents the future revenues under contract expected to be recognized over the next 12 months, ended the second quarter at approximately $9.8 billion, an increase of 27% year-over-year.

As of August 29, 2018, the company is initiating revenue, earnings per share, and unearned revenue guidance for its third quarter of fiscal year 2019. In addition, the company is raising its revenue guidance, earnings per share guidance, and operating cash flow growth guidance for its full fiscal year 2019, previously provided on May 29, 2018. The guidance below does not reflect any potential future gains or losses on our strategic investment portfolio resulting from the impact of ASU 2016-01 and is based on estimated GAAP tax rates that reflect the company's currently available information, including the anticipated impact of the new Tax Act and interpretations thereof, as well as other factors and assumptions. The GAAP tax rates may fluctuate due to recent acquisitions.


                                      Q3 FY19 Guidance                  Full Year FY19 Guidance
                                      ----------------                  -----------------------

                  Revenue                       $3.355 - $3.365 billion                $13.125 - $13.175 billion

                Y/Y Growth                                    24% - 25%                                     25%

                 GAAP EPS                                 $0.01 - $0.02                            $0.97 - $0.99

               Non-GAAP EPS                               $0.49 - $0.50                            $2.50 - $2.52

       Unearned Revenue Growth (y/y)                               ~20%                                     N/A

     Operating Cash Flow Growth (y/y)                               N/A                                15% - 16%

The following is a per share reconciliation of GAAP diluted earnings per share to non-GAAP diluted earnings per share guidance for the next quarter and the full year:


                                                                     Fiscal 2019
                                                                     -----------

                                                                         Q3                  FY2019
                                                                         ---                 ------


    GAAP EPS range*                                                            $0.01 - $0.02        $0.97 - $0.99

    Plus

    Amortization of purchased intangibles                                              $0.16                 $0.57

    Stock-based expense                                                                $0.45                 $1.65

    Amortization of debt discount, net                                                 $0.00                 $0.01

    Less

    Income tax effects and adjustments**                                             $(0.13)              $(0.70)
                                                                                      ------                ------

    Non-GAAP diluted EPS***                                                    $0.49 - $0.50        $2.50 - $2.52


    Shares used in computing basic net income per share (millions)                       760                   751

    Shares used in computing diluted net income per share (millions)                     785                   776

    * The Company's GAAP tax
     provision is expected to be
     15.0% for the three months
     ended October 31, 2018 and
     (0.2%) for the twelve months
     ended January 31, 2019. The
     GAAP tax rates may fluctuate
     due to recent acquisitions.
     The Company's projected GAAP
     diluted EPS excludes potential
     future impacts of ASU 2016-01.


    ** The Company's Non-GAAP tax
     provision uses a long-term
     projected tax rate of 21.5%,
     which reflects currently
     available information and
     could be subject to change.


    *** The Company's projected
     Non-GAAP diluted EPS excludes
     potential future impacts of
     ASU 2016-01.

For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Quarterly Conference Call
Salesforce will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) today to discuss its financial results with the investment community. A live web broadcast of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor. A live dial-in is available domestically at 866-901-SFDC or 866-901-7332 and internationally at 706-902-1764, passcode 1193487. A replay will be available at (800) 585-8367 or (855) 859-2056 until midnight (ET) September 28, 2018.

About Salesforce
Salesforce, the global leader in CRM, empowers companies to connect with their customers in a whole new way. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information about Salesforce, visit: www.salesforce.com.

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about our financial results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, diluted earnings per share, operating cash flow growth, operating margin improvement, unearned revenue (previously referred to as deferred revenue) growth, expected revenue growth, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, and shares outstanding. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make.

The risks and uncertainties referred to above include -- but are not limited to -- risks associated with the effect of general economic and market conditions; the impact of foreign currency exchange rate and interest rate fluctuations on our results; our business strategy and our plan to build our business, including our strategy to be the leading provider of enterprise cloud computing applications and platforms; the pace of change and innovation in enterprise cloud computing services; the competitive nature of the market in which we participate; our international expansion strategy; our service performance and security, including the resources and costs required to prevent, detect and remediate potential security breaches; the expenses associated with new data centers and third-party infrastructure providers; additional data center capacity; real estate and office facilities space; our operating results and cash flows; new services and product features; our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; our ability to realize the benefits from strategic partnerships and investments; our ability to successfully integrate acquired businesses and technologies, including the operations of MuleSoft, Inc.; our ability to continue to grow and maintain unearned revenue and remaining performance obligation; our ability to protect our intellectual property rights; our ability to develop our brands; our reliance on third-party hardware, software and platform providers; our dependency on the development and maintenance of the infrastructure of the Internet; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy and import and export controls; the valuation of our deferred tax assets; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws, including the U.S. Tax Cuts and Jobs Act, and interpretations thereof; uncertainties affecting our ability to estimate our non-GAAP tax rate; the impact of future gains or losses from our strategic investment portfolio; the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; factors related to our outstanding debt, revolving credit facility, term loans and loan associated with 50 Fremont; compliance with our debt covenants and capital lease obligations; current and potential litigation involving us; and the impact of climate change.

Further information on these and other factors that could affect the company's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company's website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

© 2018 salesforce.com, inc. All rights reserved. Salesforce and other marks are trademarks of salesforce.com, inc. Other brands featured herein may be trademarks of their respective owners.


    salesforce.com, inc.

    Consolidated Statements of Operations

    (in millions, except per share data)

    (Unaudited)


                                                                                                               Three Months Ended July 31,               Six Months Ended July 31,

                                                                                                                  2018                        2017               2018                        2017

                                                                                                                                 (as adjusted)*                               (as adjusted)*
                                                                                                                                                                                --------------

    Revenues:

    Subscription and support                                                                                              $3,060                                        $2,383                    $5,870  $4,592

    Professional services and other                                                                                221                               194                                     417      382

    Total revenues                                                                                               3,281                             2,577                                   6,287    4,974

    Cost of revenues (1)(2):

    Subscription and support                                                                                       638                               494                                   1,211      957

    Professional services and other                                                                                211                               176                                     405      364

    Total cost of revenues                                                                                         849                               670                                   1,616    1,321

    Gross profit                                                                                                 2,432                             1,907                                   4,671    3,653

    Operating expenses (1)(2):

    Research and development                                                                                       463                               387                                     887      763

    Marketing and sales                                                                                          1,504                             1,153                                   2,833    2,259

    General and administrative                                                                                     350                               283                                     645      543
                                                                                                                   ---                               ---                                     ---      ---

    Total operating expenses                                                                                     2,317                             1,823                                   4,365    3,565
                                                                                                                 -----                             -----                                   -----    -----

    Income from operations                                                                                         115                                84                                     306       88

    Investment income                                                                                               12                                 9                                      28       14

    Interest expense                                                                                              (39)                             (22)                                   (73)    (44)

    Gains (losses) on strategic investments, net                                                                   143                               (8)                                    354      (5)

    Other income                                                                                                     0                                 0                                       1        0

    Income before benefit from (provision for) income taxes                                                        231                                63                                     616       53

    Benefit from (provision for) income taxes                                                                       68                              (17)                                     27      (6)

    Net income                                                                                                              $299                                           $46                      $643     $47
                                                                                                                            ====                                           ===                      ====     ===

    Basic net income per share                                                                                             $0.40                                         $0.06                     $0.87   $0.07

    Diluted net income per share                                                                                           $0.39                                         $0.06                     $0.84   $0.06

    Shares used in computing basic net income per share                                                            747                               712                                     737      709

    Shares used in computing diluted net income per share                                                          774                               729                                     763      726


    (1)  Amounts include amortization of intangible assets acquired through business combinations, as follows:


                                                                                                               Three Months Ended July 31,               Six Months Ended July 31,

                                                                                                                  2018                        2017               2018                        2017
                                                                                                                  ----                        ----               ----                        ----

     Cost of revenues                                                                                                        $52                                           $43                       $91     $87

     Marketing and sales                                                                                            67                                31                                      97       61


    (2)  Amounts include stock-based expense, as follows:


                                                                                                               Three Months Ended July 31,               Six Months Ended July 31,

                                                                                                                  2018                        2017               2018                        2017
                                                                                                                  ----                        ----               ----                        ----

     Cost of revenues                                                                                                        $43                                           $32                       $77     $64

     Research and development                                                                                       81                                67                                     147      131

     Marketing and sales                                                                                           174                               120                                     294      239

     General and administrative                                                                                     53                                37                                      85       74


    * Prior period information
     has been adjusted for the
     adoption of Accounting
     Standards Update No.
     2014-09, "Revenue from
     Contracts with Customers
     (Topic 606)", which the
     Company adopted on February
     1, 2018.


    salesforce.com, inc.

    Consolidated Statements of Operations

    (As a percentage of total revenues)

    (Unaudited)


                                                                                                                Three Months Ended July 31,             Six Months Ended July 31,

                                                                                                               2018                            2017                    2018                      2017

                                                                                                                                  (as adjusted)*                                  (as adjusted)*
                                                                                                                                                                                    --------------

    Revenues:

    Subscription and support                                                                                    93%                                 92%                                        93%    92%

    Professional services and other                                                                               7                                    8                                           7       8
                                                                                                                ---                                  ---                                         ---     ---

    Total revenues                                                                                              100                                  100                                         100     100

    Cost of revenues (1)(2):

    Subscription and support                                                                                     20                                   19                                          19      19

    Professional services and other                                                                               6                                    7                                           7       8
                                                                                                                ---                                  ---                                         ---     ---

    Total cost of revenues                                                                                       26                                   26                                          26      27
                                                                                                                ---                                  ---                                         ---     ---

    Gross profit                                                                                                 74                                   74                                          74      73

    Operating expenses (1)(2):

    Research and development                                                                                     14                                   15                                          14      15

    Marketing and sales                                                                                          46                                   45                                          45      45

    General and administrative                                                                                   11                                   11                                          10      11
                                                                                                                ---                                  ---                                         ---     ---

    Total operating expenses                                                                                     71                                   71                                          69      71

    Income from operations                                                                                        3                                    3                                           5       2

    Investment income                                                                                             1                                    0                                           0       0

    Interest expense                                                                                            (1)                                 (1)                                        (1)    (1)

    Gains (losses) on strategic investments, net                                                                  4                                    0                                           6       0

    Other income                                                                                                  0                                    0                                           0       0

    Income before benefit from (provision for) income taxes                                                       7                                    2                                          10       1

    Benefit from (provision for) income taxes                                                                     2                                    0                                           0       0
                                                                                                                ---                                  ---                                         ---     ---

    Net income                                                                                                   9%                                  2%                                        10%     1%
                                                                                                                ===                                  ===                                         ===     ===


    (1)  Amounts include amortization of intangible assets acquired through business combinations, as follows:


                                                                                                               Three Months Ended July 31,            Six Months Ended July 31,

                                                                                                               2018                            2017                    2018                      2017
                                                                                                               ----                            ----                    ----                      ----

     Cost of revenues                                                                                            2%                                  2%                                         1%     2%

     Marketing and sales                                                                                          2                                    1                                           2       1


    (2)  Stock-based expense as a percentage of total revenues, as follows:


                                                                                                               Three Months Ended July 31,            Six Months Ended July 31,

                                                                                                               2018                            2017                    2018                      2017
                                                                                                               ----                            ----                    ----                      ----

     Cost of revenues                                                                                            1%                                  1%                                         1%     1%

     Research and development                                                                                     2                                    3                                           2       3

     Marketing and sales                                                                                          5                                    5                                           5       5

     General and administrative                                                                                   2                                    1                                           1       1


    * Prior period information
     has been adjusted for the
     adoption of Topic 606.


    salesforce.com, inc.

    Consolidated Balance Sheets

    (in millions)

    (Unaudited)


                                                                   July 31,          January 31, 2018
                                                                        2018           (as adjusted)*
                                                                        ----            -------------

    Assets

    Current assets:

    Cash and cash equivalents                                                 $2,319                          $2,543

    Marketable securities                                              1,108                           1,978

    Accounts receivable, net                                           1,980                           3,921

    Costs capitalized to obtain revenue contracts, net                   669                             671

    Prepaid expenses and other current assets                            726                             471
                                                                         ---

    Total current assets                                               6,802                           9,584

    Property and equipment, net                                        1,986                           1,947

    Costs capitalized to obtain revenue contracts, noncurrent, net       999                           1,105

    Capitalized software, net                                            145                             146

    Strategic investments                                              1,202                             677

    Goodwill                                                          12,254                           7,314

    Intangible assets acquired through business combinations, net      1,976                             827

    Other assets, net                                                    459                             384

    Total assets                                                             $25,823                         $21,984
                                                                             =======                         =======

    Liabilities and stockholders' equity

    Current liabilities:

    Accounts payable, accrued expenses and other liabilities           2,083                           2,047

    Unearned revenue                                                   5,883                           6,995

    Current portion of debt                                              503                           1,025
                                                                         ---                           -----

    Total current liabilities                                          8,469                          10,067

    Noncurrent debt                                                    3,173                             695

    Other noncurrent liabilities                                         653                             846
                                                                         ---                             ---

    Total liabilities                                                 12,295                          11,608
                                                                      ------                          ------

    Stockholders' equity:

    Common stock                                                           1                               1

    Additional paid-in capital                                        12,308                           9,752

    Accumulated other comprehensive loss                                (50)                           (12)

    Retained earnings                                                  1,269                             635
                                                                       -----                             ---

    Total stockholders' equity                                        13,528                          10,376
                                                                      ------                          ------

    Total liabilities and stockholders' equity                               $25,823                         $21,984
                                                                             =======                         =======


    * Prior period information
     has been adjusted for the
     adoption of Topic 606.


    salesforce.com, inc.

    Consolidated Statements of Cash Flows

    (in millions)

    (Unaudited)


                                                                                      Three Months Ended July 31,                Six Months Ended July 31,

                                                                                         2018                        2017                2018                        2017

                                                                                                        (as adjusted)*                                (as adjusted)*
                                                                                                                                                        --------------

    Operating activities:

    Net income                                                                                     $299                                            $46                         $643     $47

    Adjustments to reconcile net income to net cash provided by operating activities:

    Depreciation and amortization                                                         252                                192                                     433         377

    Amortization of debt discount and issuance costs                                        1                                  7                                      17          15

    Amortization of costs capitalized to obtain revenue contracts, net                    183                                148                                     371         289

    Expenses related to employee stock plans                                              351                                256                                     603         508

    (Gains) losses on strategic investments, net                                        (143)                                 8                                   (354)          5

    Changes in assets and liabilities, net of business combinations:

    Accounts receivable, net                                                            (149)                             (130)                                  2,013       1,629

    Costs capitalized to obtain revenue contracts, net                                  (146)                             (185)                                  (264)      (318)

    Prepaid expenses and other current assets and other assets                              4                                  6                                    (86)      (179)

    Accounts payable, accrued expenses and other liabilities                              179                                203                                   (277)       (94)

    Unearned revenue                                                                    (373)                             (220)                                (1,175)      (718)

    Net cash provided by operating activities                                             458                                331                                   1,924       1,561
                                                                                          ---                                ---                                   -----       -----

    Investing activities:

    Business combinations, net of cash acquired                                       (4,803)                                 0                                 (4,985)       (20)

    Purchases of strategic investments                                                   (37)                              (46)                                  (184)       (58)

    Sales of strategic investments                                                          2                                  3                                       6          15

    Purchases of marketable securities                                                   (28)                             (501)                                  (291)    (1,200)

    Sales of marketable securities                                                        335                                139                                   1,273         243

    Maturities of marketable securities                                                    40                                  9                                      88          13

    Capital expenditures                                                                (170)                             (128)                                  (292)      (285)
                                                                                         ----                               ----                                    ----        ----

    Net cash used in investing activities                                             (4,661)                             (524)                                (4,385)    (1,292)
                                                                                       ------                               ----                                  ------      ------

    Financing activities:

    Proceeds from issuance of debt, net                                                   496                                  0                                   2,966           0

    Proceeds from employee stock plans                                                    182                                183                                     383         343

    Principal payments on capital lease obligations                                      (89)                              (66)                                  (108)       (75)

    Repayments of debt                                                                      0                                  0                                 (1,027)      (200)
                                                                                          ---                                ---                                  ------        ----

    Net cash provided by financing activities                                             589                                117                                   2,214          68
                                                                                          ---                                ---                                   -----         ---

    Effect of exchange rate changes                                                        11                                  0                                      23           5
                                                                                          ---                                ---                                     ---         ---

    Net increase (decrease) in cash and cash equivalents                              (3,603)                              (76)                                  (224)        342

    Cash and cash equivalents, beginning of period                                      5,922                              2,025                                   2,543       1,607
                                                                                        -----                              -----                                   -----       -----

    Cash and cash equivalents, end of period                                                     $2,319                                         $1,949                       $2,319  $1,949
                                                                                                 ======                                         ======                       ======  ======


    * Prior period information
     has been adjusted for the
     adoption of Topic 606. Total
     net cash provided by
     operating activities for the
     three and six months ended
     July 31, 2017 as adjusted
     did not change.


    salesforce.com, inc.

    Additional Metrics

    (Unaudited)


                                                                    Jul 31,         Apr 30,         Jan 31,          Oct 31,   Jul 31,            Apr 30,
                                                                        2018            2018                              2017        2017               2017
                                                                                                         2018
                                                                                                                                                      ---

    Full Time Equivalent Headcount (1)                                32,717                 30,149                     29,401              28,527            27,155        26,213

    Financial data (in millions):

    Cash, cash equivalents and marketable securities (2)                     $3,427                           $7,159                       $4,521                    $3,629        $3,501 $3,220

    Strategic investments (3)                                                $1,202                           $1,024                         $677                      $670          $658   $639

    Unearned revenue (4)                                                     $5,883                           $6,201                       $6,995                    $4,312        $4,749 $4,969

    Principal due on the Company's outstanding debt obligations (2)          $3,700                           $3,200                       $1,727                    $1,850        $1,850 $1,850


    (1) Full time equivalent headcount
     includes 1,267 from the May 2018
     acquisition of MuleSoft, Inc.


    (2) The Company raised
     approximately $2.5 billion in a
     public offering of unsecured debt
     in April 2018 in connection with
     the acquisition of MuleSoft, Inc.
     which closed in May 2018.  Total
     cash paid in May 2018 in
     connection with the acquisition
     was approximately $4.9 billion.
     The Company's 0.25% Convertible
     Senior Notes matured in April 2018
     and the Company paid the principal
     amount due at that time.


    (3) The strategic investment
     balance as of July 31, 2018 and
     April 30, 2018 includes the fair
     value adjustments of the Company's
     publicly traded and privately held
     equity investments as the Company
     adopted Accounting Standards
     Update No. 2016-01, "Financial
     Instruments-Overall (Subtopic
     825-10)" on February 1, 2018. See
     discussion below for further
     details on the fair value
     adjustments.


    (4) Prior period information has
     been adjusted for the adoption of
     Topic 606, which the Company
     adopted on February 1, 2018. Topic
     606 introduced unearned revenue,
     which is substantially similar to
     deferred revenue under previous
     accounting guidance, except for
     the removal of the limitation on
     contingent revenue.

Supplemental Revenue Analysis

Remaining Performance Obligation (Formerly "Remaining Transaction Price")

Topic 606 introduced remaining transaction price, which is different than unbilled deferred revenue under previous accounting guidance. Transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized, which includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. Transaction price allocated to the remaining performance obligation is influenced by several factors, including seasonality, the timing of renewals, average contract terms and foreign currency exchange rates. Unbilled portions of the remaining transaction price denominated in foreign currencies are revalued each period based on the period end exchange rates.

As with unbilled deferred revenue under previous accounting guidance, the portion of the remaining performance obligation that is unbilled is not recorded on the balance sheet. Remaining performance obligation consisted of the following (in billions):


                         Current      Noncurrent Total
                         -------

    As of July 31, 2018          $9.8                  $11.2 $21.0

    As of April 30, 2018         $9.6                  $10.8 $20.4

    As of July 31, 2017          $7.7                   $7.7 $15.4


    Disaggregation of Revenue


    Subscription and support revenue by cloud service offering (in millions): Three Months Ended July 31,               Six Months Ended July 31,

                                                                                2018                        2017               2018                        2017
                                                                                                                                              (as adjusted)*
                                                                                                 (as adjusted)*
                                                                                                 -------------

    Sales Cloud                                                                         $1,004                                          $891                    $1,969  $1,721

    Service Cloud                                                                892                               700                                   1,740    1,356

    Salesforce Platform and Other                                                712                               463                                   1,287      887

    Marketing and Commerce Cloud                                                 452                               329                                     874      628

                                                                                        $3,060                                        $2,383                    $5,870  $4,592
                                                                                        ======                                        ======                    ======  ======


    Total revenues by geography (in millions):                                Three Months Ended July 31,              Six Months Ended July 31,

                                                                                2018                        2017               2018                        2017

                                                                                                 (as adjusted)*                               (as adjusted)*
                                                                                                 -------------                                -------------

    Americas                                                                            $2,338                                        $1,868                    $4,439  $3,633

    Europe                                                                       629                               466                                   1,235      875

    Asia Pacific                                                                 314                               243                                     613      466
                                                                                 ---                               ---                                     ---      ---

                                                                                        $3,281                                        $2,577                    $6,287  $4,974
                                                                                        ======                                        ======                    ======  ======


    Total revenues by geography as a percentage of total revenues:            Three Months Ended July 31,              Six Months Ended July 31,

                                                                                2018                        2017               2018                        2017

                                                                                                 (as adjusted)*                               (as adjusted)*
                                                                                                 -------------                                -------------

    Americas                                                                     71%                              73%                                    71%     73%

    Europe                                                                        19                                18                                      19       18

    Asia Pacific                                                                  10                                 9                                      10        9
                                                                                 ---                               ---                                     ---      ---

                                                                                100%                             100%                                   100%    100%
                                                                                 ===                               ===                                     ===      ===


    * Prior period information
     has been adjusted for the
     adoption of Topic 606.

Constant Currency Growth Rates

The Company presents constant currency information to provide a framework for assessing how the Company's underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars at the weighted average exchange rate for the quarter being compared to for growth rate calculations presented, rather than the actual exchange rates in effect during that period.

Revenue constant currency growth rates (as compared to the comparable prior periods as adjusted for Topic 606) were as follows:


                Three Months Ended           Three Months Ended           Three Months Ended
                                               April 30, 2018                July 31, 2017
                  July 31, 2018           compared to Three Months     compared to Three Months
                                            Ended April 30, 2017          Ended July 31, 2016
             compared to Three Months

               Ended July 31, 2017
               -------------------

    Americas                          25%                          19%                          24%

    Europe                            32%                          31%                          31%

    Asia
     Pacific                          28%                          30%                          27%

    Total
     growth                           27%                          22%                          26%

The Company presents constant currency information for unearned revenue to provide a framework for assessing how the Company's underlying business performed excluding the effects of foreign currency rate fluctuations. To present the information, the Company converted the unearned revenue balances in local currencies in previous comparable periods using the United States dollar currency exchange rate as of the most recent balance sheet date.

Unearned revenue constant currency growth rates (as compared to the comparable prior periods as adjusted for Topic 606) were as follows:


                 July 31, 2018     April 30, 2018     July 31, 2017
                  compared to        compared to       compared to
                 July 31, 2017     April 30, 2017     July 31, 2016
                 -------------     --------------     -------------

    Total growth               24%                23%               25%


    Supplemental Cash Flow Information

    Free cash flow analysis, a non-GAAP measure

    (in millions)


                                                   Three Months Ended July 31,                Six Months Ended July 31,

                                                       2018                       2017                 2018                       2017

                                                                     (as adjusted)*                                (as adjusted)*
                                                                                                                     --------------

    Operating cash flow

    GAAP net cash provided by operating activities              $458                                           $331                     $1,924  $1,561

    Less:

    Capital expenditures                              (170)                            (128)                                  (292)    (285)
                                                       ----                              ----                                    ----      ----

    Free cash flow                                              $288                                           $203                     $1,632  $1,276
                                                                ====                                           ====                     ======  ======


    * Prior period information
     has been adjusted for the
     adoption of Topic 606. Total
     net cash provided by
     operating activities for the
     three and six months ended
     July 31, 2017 as adjusted
     did not change.


    Supplemental Strategic Investment Information

    Gains on strategic investments, net

    (in millions)


    Upon adoption of ASU 2016-01 in the first fiscal quarter of 2019, the Company is now required to record all fair value adjustments of the Company's publicly traded and privately held equity investments through the statement of operations.  As such the Company
     anticipates additional volatility to the Company's statements of operations in future periods, due to changes in market prices of the Company's investments in publicly held equity investments and the valuation and timing of observable price changes and impairments of
     the Company's investments in privately held securities. These changes could be material based on market conditions and events. The results for the current fiscal period are not indicative of the results to be expected for any subsequent quarter or the fiscal year
     ending January 31, 2019.


    Net realized and unrealized gains on strategic investments were as follows (in millions):


                                                                                                                                  Three Months Ended July 31,               Six Months Ended July 31,

                                                                                                                                        2018                  2017                      2018                2017
                                                                                                                                        ----                  ----                      ----                ----

    Net gains recognized on publicly traded securities                                                                                            $65                                           $0                                           $276                                   $0

    Net gains (losses) recognized on privately held securities                                                                            78                               (8)                              78                                (5)
                                                                                                                                         ---                               ---                              ---                                ---

    Gains (losses) on strategic investments, net                                                                                                 $143                                         $(8)                                          $354                                 $(5)
                                                                                                                                                 ====                                          ===                                           ====                                  ===


    Supplemental Debt Information

    (in millions)


    The carrying values of the Company's borrowings were as follows:


                                       Instrument                    Date of issuance Maturity date July 31, 2018        January 31, 2018
                                       ----------                    ---------------- ------------- -------------        ----------------

    2021 Term Loan                                                       May 2018        May 2021                   $499                             $0

    2023 Senior Notes                                                   April 2018      April 2023            992                                0

    2028 Senior Notes                                                   April 2018      April 2028          1,487                                0

    2019 Term Loan                                                      July 2016       July 2019             499                              498

    Loan assumed on 50 Fremont                                        February 2015     June 2023             199                              199

    0.25% Convertible Senior Notes                                      March 2013      April 2018              0                            1,023

    Total carrying value of debt                                                                            3,676                            1,720

    Less current portion of debt                                                                            (503)                         (1,025)
                                                                                                             ----                           ------

    Total noncurrent debt                                                                                         $3,173                           $695
                                                                                                                  ======                           ====


    Selected Balance Sheet Accounts (in millions):


                                                                  July 31,         April 30,          January 31, 2018
                                                                       2018                             (as adjusted)*
                                                                                        2018
                                                                                        ----

    Prepaid Expenses and Other Current Assets

    Prepaid income taxes                                                       $15                                        $18              $33

    Other taxes receivable                                               39                        34                                33

    Prepaid expenses and other current assets                           672                       510                               405
                                                                                                 ---                               ---

                                                                              $726                                       $562             $471
                                                                              ====                                       ====             ====

    Property and Equipment, net

    Land                                                                      $184                                       $184             $184

    Buildings and building improvements                                 629                       631                               626

    Computers, equipment and software                                 1,700                     1,667                             1,629

    Furniture and fixtures                                              156                       147                               139

    Leasehold improvements                                              952                       862                               825
                                                                                                 ---                               ---

    Property and equipment, gross                                     3,621                     3,491                             3,403

    Less accumulated depreciation and amortization                  (1,635)                  (1,541)                          (1,456)
                                                                     ------                    ------                            ------

                                                                            $1,986                                     $1,950           $1,947
                                                                            ======                                     ======           ======

    Intangible Assets Acquired Through Business Combinations, net

    Acquired developed technology                                             $500                                       $328             $350

    Customer relationships                                            1,465                       482                               472

    Other                                                                11                         5                                 5
                                                                        ---

                                                                            $1,976                                       $815             $827
                                                                            ======                                       ====             ====

    Other Assets, net

    Deferred income taxes, noncurrent, net                                     $43                                        $39              $36

    Long-term deposits                                                   25                        23                                24

    Domain names and patents, net                                        33                        21                                23

    Customer contract assets resulting from business combinations       170                       138                               159

    Other                                                               188                       171                               142

                                                                              $459                                       $392             $384
                                                                              ====                                       ====             ====

    Accounts Payable, Accrued Expenses and Other Liabilities

    Accounts payable                                                          $201                                       $134              $76

    Accrued compensation                                                674                       596                             1,001

    Accrued income and other taxes payable                              303                       213                               306

    Capital lease obligation, current                                   205                       100                               103

    Other current liabilities                                           700                       648                               561

                                                                            $2,083                                     $1,691           $2,047
                                                                            ======                                     ======           ======

    Other Noncurrent Liabilities

    Deferred income taxes and income taxes payable                            $136                                       $123             $121

    Financing obligation - leased facility                              197                       197                               198

    Long-term lease liabilities and other                               320                       516                               527
                                                                        ---                       ---                               ---

                                                                              $653                                       $836             $846
                                                                              ====                                       ====             ====


    * Prior period information
     has been adjusted for the
     adoption of Topic 606.


    Comprehensive Income

    (in millions)

    (Unaudited)


                                                                                             Three Months Ended July 31,            Six Months Ended July 31,

                                                                                           2018               2017 (as adjusted)  2018                   2017 (as adjusted)


    Net income                                                                                      $299                          $46    *                                    $643   $47 *

    Other comprehensive income (loss), before tax and net of reclassification adjustments:

    Foreign currency translation and other gains (losses)                                  (17)                               16                (27)                           30

    Unrealized gains (losses) on marketable securities and strategic investments              0                               (8)                (4)                           63

    Other comprehensive income (loss), before tax                                          (17)                                8                (31)                           93

    Other comprehensive income (loss), net of tax                                                  $(17)                          $8                                        $(31)  $93
                                                                                                    ----                          ---                                         ----   ---

    Comprehensive income                                                                            $282                          $54                                         $612  $140
                                                                                                    ====                          ===                                         ====  ====


    * Prior period information
     has been adjusted for the
     adoption of Topic 606.


    Supplemental Diluted Share Count Information

    (share data in millions)


                                                                                                        Three Months Ended July 31,        Six Months Ended July 31,

                                                                                                           2018                     2017              2018           2017
                                                                                                           ----                     ----              ----           ----

    Weighted-average shares outstanding for basic earnings per share                                        747                          712                         737  709

    Effect of dilutive securities:

    Convertible senior notes                                                                                  0                            4                           2    4

    Employee stock awards                                                                                    23                           13                          20   13

    Warrants                                                                                                  4                            0                           4    0
                                                                                                            ---                          ---                         ---  ---

    Adjusted weighted-average shares outstanding and assumed conversions for diluted earnings per share     774                          729                         763  726
                                                                                                            ===                          ===                         ===  ===


    salesforce.com, inc.

    GAAP Results Reconciled to non-GAAP Results

    The following table reflects selected GAAP results reconciled to non-GAAP results.

    (in millions, except per share data)

    (Unaudited)


                                                                                       Three Months Ended July 31,                Six Months Ended July 31,

                                                                                          2018                        2017                2018                        2017

                                                                                                         (as adjusted)*                                (as adjusted)*
                                                                                                                                                         --------------

    Non-GAAP gross profit
    ---------------------

    GAAP gross profit                                                                             $2,432                                         $1,907                     $4,671  $3,653

    Plus:

    Amortization of purchased intangibles (a)                                               52                                 43                                      91        87

    Stock-based expense (b)                                                                 43                                 32                                      77        64
                                                                                           ---                                ---                                     ---       ---

    Non-GAAP gross profit                                                                         $2,527                                         $1,982                     $4,839  $3,804
                                                                                                  ------                                         ------                     ------  ------

    Non-GAAP operating expenses
    ---------------------------

    GAAP operating expenses                                                                       $2,317                                         $1,823                     $4,365  $3,565

    Less:

    Amortization of purchased intangibles (a)                                               67                                 31                                      97        61

    Stock-based expense (b)                                                                308                                224                                     526       444
                                                                                           ---                                ---                                     ---       ---

    Non-GAAP operating expenses                                                                   $1,942                                         $1,568                     $3,742  $3,060
                                                                                                  ------                                         ------                     ------  ------

    Non-GAAP income from operations
    -------------------------------

    GAAP income from operations                                                                     $115                                            $84                       $306     $88

    Plus:

    Amortization of purchased intangibles (a)                                              119                                 74                                     188       148

    Stock-based expense (b)                                                                351                                256                                     603       508
                                                                                           ---                                ---                                     ---       ---

    Non-GAAP income from operations                                                                 $585                                           $414                     $1,097    $744
                                                                                                    ----                                           ----                     ------    ----

    Non-GAAP non-operating income (loss) (c)
    ---------------------------------------

    GAAP non-operating income (loss)                                                                $116                                          $(21)                      $310   $(35)

    Plus:

    Amortization of debt discount, net                                                       0                                  6                                       4        13
                                                                                           ---                                ---                                     ---       ---

    Non-GAAP non-operating income (loss)                                                            $116                                          $(15)                      $314   $(22)
                                                                                                    ----                                           ----                       ----    ----

    Non-GAAP net income
    -------------------

    GAAP net income                                                                                 $299                                            $46                       $643     $47

    Plus:

    Amortization of purchased intangibles (a)                                              119                                 74                                     188       148

    Stock-based expense (b)                                                                351                                256                                     603       508

    Amortization of debt discount, net                                                       0                                  6                                       4        13

    Less:

    Income tax effects and adjustments                                                   (219)                             (121)                                  (330)    (243)
                                                                                          ----                               ----                                    ----      ----

    Non-GAAP net income                                                                             $550                                           $261                     $1,108    $473
                                                                                                    ====                                           ====                     ======    ====


    * Prior period information
     has been adjusted for the
     adoption of Topic 606.


                                                                   Three Months Ended July 31,                 Six Months Ended July 31,

                                                                       2018                       2017                  2018                       2017

                                                                                       (as adjusted)*                                 (as adjusted)*
                                                                                       --------------                                 --------------

    Non-GAAP diluted earnings per share
    -----------------------------------

    GAAP diluted net income per share                                          $0.39                                           $0.06                       $0.84  $0.06

    Plus:

    Amortization of purchased intangibles                              0.15                               0.10                                    0.25       0.20

    Stock-based expense                                                0.45                               0.35                                    0.79       0.70

    Amortization of debt discount, net                                 0.00                               0.01                                    0.01       0.02

    Less:

    Income tax effects and adjustments                               (0.28)                            (0.16)                                 (0.44)    (0.33)
                                                                      -----                              -----                                   -----

    Non-GAAP diluted earnings per share                                        $0.71                                           $0.36                       $1.45  $0.65
                                                                               =====                                           =====                       =====  =====

    Shares used in computing Non-GAAP diluted net income per share      774                                729                                     763        726


    * Prior period information
     has been adjusted for the
     adoption of Topic 606.


    a)  Amortization of purchased intangibles were as follows:


                                                                                                          Three Months Ended July 31,                     Six Months Ended July 31,

                                                                                                              2018                    2017                     2018                 2017
                                                                                                              ----                    ----                     ----                 ----

    Cost of revenues                                                                                                     $52                                             $43              $91   $87

    Marketing and sales                                                                                         67                               31                                  97     61
                                                                                                               ---                              ---                                 ---    ---

                                                                                                                        $119                                             $74             $188  $148
                                                                                                                        ====                                             ===             ====  ====


    b)  Stock-based expense was as follows:


                                                                                                        Three Months Ended July 31,                 Six Months Ended July 31,

                                                                                                              2018                    2017                     2018                 2017
                                                                                                              ----                    ----                     ----                 ----

    Cost of revenues                                                                                                     $43                                             $32              $77   $64

    Research and development                                                                                    81                               67                                 147    131

    Marketing and sales                                                                                        174                              120                                 294    239

    General and administrative                                                                                  53                               37                                  85     74
                                                                                                               ---                              ---                                 ---    ---

                                                                                                                        $351                                            $256             $603  $508
                                                                                                                        ====                                            ====             ====  ====


    c)  GAAP non-operating income (loss) consists of investment income, interest expense, gains on strategic investments, net and other income.


    salesforce.com, inc.

    Computation of Basic and Diluted GAAP and non-GAAP Net Income Per Share

    (in millions, except per share data)

    (Unaudited)


                                                                            Three Months Ended July 31,            Six Months Ended July 31,

                                                                               2018                       2017             2018                        2017

                                                                                             (as adjusted)*                             (as adjusted)*
                                                                                                                                          --------------

    GAAP Basic Net Income Per Share

    Net income                                                                          $299                                         $46                      $643    $47

    Basic net income per share                                                         $0.40                                       $0.06                     $0.87  $0.07

    Shares used in computing basic net income per share                         747                            712                                     737      709


                                                                            Three Months Ended July 31,            Six Months Ended July 31,

                                                                               2018                       2017             2018                        2017
                                                                                             (as adjusted)*
                                                                                                                                        (as adjusted)*
                                                                                                                                          --------------

    Non-GAAP Basic Net Income Per Share

    Non-GAAP net income                                                                 $550                                        $261                    $1,108   $473

    Basic Non-GAAP net income per share                                                $0.74                                       $0.37                     $1.50  $0.67

    Shares used in computing basic Non-GAAP net income per share                747                            712                                     737      709


                                                                            Three Months Ended July 31,            Six Months Ended July 31,

                                                                               2018                       2017             2018                        2017

                                                                                             (as adjusted)*                             (as adjusted)*
                                                                                                                                          --------------

    GAAP Diluted Net Income Per Share

    Net income                                                                          $299                                         $46                      $643    $47

    Diluted net income per share                                                       $0.39                                       $0.06                     $0.84  $0.06

    Shares used in computing diluted net income per share                       774                            729                                     763      726


                                                                            Three Months Ended July 31,            Six Months Ended July 31,

                                                                               2018                       2017             2018                        2017

                                                                                             (as adjusted)*                             (as adjusted)*
                                                                                                                                          --------------

    Non-GAAP Diluted Net Income Per Share

    Non-GAAP net income                                                                 $550                                        $261                    $1,108   $473

    Diluted Non-GAAP net income per share                                              $0.71                                       $0.36                     $1.45  $0.65

    Shares used in computing diluted Non-GAAP net income per share              774                            729                                     763      726


    * Prior period information
     has been adjusted for the
     adoption of Topic 606.

Non-GAAP Financial Measures: This press release includes information about non-GAAP diluted earnings per share, non-GAAP tax rates, non-GAAP free cash flow, and constant currency revenue and constant currency unearned revenue growth rates (collectively the "non-GAAP financial measures"). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company's consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company's performance.

The primary purpose of using non-GAAP measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the company's results in the same way management does. Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the company's operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the company's business. Further, to the extent that other companies use similar methods in calculating non-GAAP measures, the provision of supplemental non-GAAP information can allow for a comparison of the company's relative performance against other companies that also report non-GAAP operating results.

Non-GAAP diluted earnings per share excludes, to the extent applicable, the impact of the following items: stock-based compensation, amortization of acquisition-related intangibles, and previously the net amortization of debt discount on the company's convertible senior notes, as well as income tax adjustments. These items are excluded because the decisions that give rise to them are not made to increase revenue in a particular period, but instead for the company's long-term benefit over multiple periods.

Specifically, management is excluding the following items from its non-GAAP earnings per share, as applicable, for the periods presented in the Q2 FY19 financial statements and for its non-GAAP estimates for Q3 and FY19:

    --  Stock-Based Expenses:  The company's compensation strategy includes the
        use of stock-based compensation to attract and retain employees and
        executives.  It is principally aimed at aligning their interests with
        those of our stockholders and at long-term employee retention, rather
        than to motivate or reward operational performance for any particular
        period.  Thus, stock-based compensation expense varies for reasons that
        are generally unrelated to operational decisions and performance in any
        particular period.
    --  Amortization of Purchased Intangibles:  The company views amortization
        of acquisition-related intangible assets, such as the amortization of
        the cost associated with an acquired company's research and development
        efforts, trade names, customer lists and customer relationships, and in
        some cases, acquired lease intangibles, as items arising from
        pre-acquisition activities determined at the time of an acquisition. 
        While these intangible assets are continually evaluated for impairment,
        amortization of the cost of purchased intangibles is a static expense,
        one that is not typically affected by operations during any particular
        period.
    --  Gains on Strategic Investments, net: Upon the adoption of Accounting
        Standards Update 2016-01 on February 1, 2018, the company is required to
        record all fair value adjustments to its equity securities held within
        the strategic investment portfolio through the statement of operations. 
        As a result of potential and unknown market volatility, the company
        excludes any potential future gains or losses on its strategic
        investment portfolio from both its GAAP and non-GAAP estimates for
        future periods.
    --  Income Tax Effects and Adjustments: The company utilizes a fixed
        long-term projected non-GAAP tax rate in order to provide better
        consistency across the interim reporting periods by eliminating the
        effects of items such as changes in the tax valuation allowance and tax
        effects of acquisitions-related costs, since each of these can vary in
        size and frequency. When projecting this long-term rate, the company
        evaluated a three-year financial projection that excludes the direct
        impact of the following non-cash items: stock-based expenses,
        amortization of purchased intangibles, and previously the amortization
        of debt discount. The projected rate also assumes no new acquisitions in
        the three-year period, and considers other factors including the
        company's expected tax structure, its tax positions in various
        jurisdictions and key legislation in major jurisdictions where the
        company operates. For fiscal 2019, the company uses a projected non-GAAP
        tax rate of 21.5 percent, which reflects currently available
        information, including the anticipated impact of the Tax Act and
        interpretations thereof, as well as other factors and assumptions. The
        non-GAAP tax rate could be subject to change for a variety of reasons,
        including the company's ongoing analysis of the Tax Act over the
        measurement period, the rapidly evolving global tax environment,
        significant changes in the company's geographic earnings mix including
        due to acquisition activity, or other changes to the company's strategy
        or business operations. The company will re-evaluate its long-term rate
        as appropriate.

The company defines the non-GAAP measure free cash flow as GAAP net cash provided by operating activities, less capital expenditures. For this purpose, capital expenditures does not include our strategic investments.

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