Prestige Care, Inc. Notice of Data Event

Vancouver, Washington - January 31, 2024 - Prestige Care, Inc. ("Prestige"), is providing notice of a recent data privacy event that may have affected the personal and protected health information related to certain individuals.

On or around September 7, 2023, Prestige Care became aware of suspicious activity on its computer network. Prestige Care launched an investigation to determine the nature and scope of the incident. Through its investigation, Prestige Care determined that an unauthorized actor may have had access to certain systems that stored personal and health information on September 7, 2023. Prestige Care is undertaking an extensive and time intensive review of what information was potentially impacted and to whom that information relates. On December 18, 2023, the extensive review identified information related to certain current former employees and residents was present in its systems. Although Prestige Care has no evidence of any identity theft or fraud in connection with this incident, Prestige Care began providing notice to those individuals whose information was impacted.

While the information impacted varies by individual, the types of information that could have been impacted includes: Social Security number, driver's license number and/or state identification number, financial account information, health insurance information, medical information, email or username and password, date of birth, passport number, taxpayer identification number, employer identification number, employer assigned identification number, and military identification number. At this time, there is no evidence of any identity theft or fraud occurring as the result of this incident. The confidentiality, privacy, and security of information is one of Prestige Care's highest priorities and takes this matter seriously.

Prestige Care is providing notice and complimentary access to credit monitoring services to individuals whose information was impacted in this event. Prestige Care also notified the U.S. Department of Health & Human Services' Office for Civil Rights and relevant state authorities. Individuals who have questions about this incident can contact our dedicated call center, toll-free at 1-844-711-0795, between the hours of 8:00 am to 8:00 pm ET, Monday through Friday, excluding holidays, or can visit our website at: https://www.prestigecare.com/notice-of-data-event/ for further information.

Prestige Care encourages impacted individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and to monitor their credit reports and explanation of benefits forms for suspicious activity. Prestige Care is providing impacted individuals with contact information for the three major credit reporting agencies, as well as providing advice on how to obtain free credit reports and how to place fraud alerts and security freezes on their credit files. The relevant contact information is below:

                Equifax                    Experian                    TransUnion

     P.O. Box 105069            P.O. Box 9554               P.O. Box 2000

     Atlanta, GA 30348          Allen, TX 75013             Chester, PA 19016

     1-888-298-0045             1-888-397-3742              1-800-916-8800

                www.equifax.com            www.experian.com            www.transunion.com

Impacted individuals may also find information regarding identity theft, fraud alerts, security freezes and the steps they may take to protect their information by contacting the credit bureaus, the Federal Trade Commission or their state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.

Instances of known or suspected identity theft should also be reported to law enforcement or the individual's state Attorney General.

Media Contact: Greg Bautista, 267-930-1509

/PRNewswire -- Jan. 31, 2024/

SOURCE Prestige Care, Inc.