Blackbaud Announces Hundreds of Product Updates and Shares Product Roadmaps for Social Impact Innovation

During its Semi-Annual Product Update Briefings, Blackbaud Shared Enhancements That Will More Deeply Connect Customers' Business Offices, Incorporate AI for Greater Impact, and Deliver a Unified View for Raiser's Edge NXT®

CHARLESTON, S.C., May 3, 2024 /PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, held its semi-annual Product Update Briefings virtual event this week, rolling out hundreds of updates and sharing roadmaps for key products across its portfolio. With this technology innovation, Blackbaud is helping organizations power fundraising, financial management, education management and corporate social responsibility, putting AI and data intelligence to use for social impact.

In the most attended Product Update Briefings event to date, thousands of customers tuned in, expressing particular excitement around the enhancements for Blackbaud Raiser's Edge NXT®, describing the updates as "bold," "ambitious," and "promising" in live chat.

"We're embedding intelligence into our products at an accelerated rate and building deeper integrations between our core products to deliver connected systems that work seamlessly together," said Sudip Datta, chief product officer, Blackbaud. "With Blackbaud's deep expertise and industry-leading products, our customers can work in unique ways and uncover efficiencies and insights that no other technology provider can offer. We are excited about the ambitious roadmaps underway for the next 12 months and beyond and are committed to bringing customers the very best technology to power social impact."

Blackbaud Q2 2024 Product Update Briefing highlights included:

    --  Blackbaud Raiser's Edge NXT: As part of a major wave of innovation
        coming to the market's most popular fundraising software, Blackbaud
        announced that a thoughtfully reimagined user experience with 100% of
        critical workflows available in a single, unified view will be available
        by the end of 2025. Features and updates now available in-product
        include top-performing Optimized Donation Forms, generative AI-powered
        acknowledgment emails, online event registration, field encryption to
        enhance the security of donor data, and more. Enhancements to Prospect
        Insights will expand access to the data intelligence tool within
        Raiser's Edge NXT workflows and enable Prospect Insights to use AI to
        adapt models to specific customers to improve model accuracy.
    --  Blackbaud Financial Edge NXT®: Blackbaud accelerated innovation for its
        industry-leading fund accounting solution, enabling intelligent,
        data-driven decisions for accounts payable that will save organizations
        time and money. Enhancing its robust end-to-end procure to pay workflow,
        Blackbaud rolled out features for automated payment processing, invoice
        scanning backed by AI document intelligence, purchase requests embedded
        in expense management, and new certified Microsoft Power Platform
        connectors for Query and Accounts Payable. Additional certified
        Microsoft Power Platform connectors for General Ledger will be coming
        soon, as well as AI for prescriptive insights into project and grant
        data.
    --  Blackbaud CRM(TM): With an all-new user interface coming in 2025,
        Blackbaud CRM will deliver a modernized user experience that is
        mobile-friendly, more accessible, and more secure, relying on
        Blackbaud's SKY UX open-source user experience framework. By leveraging
        Blackbaud Cloud Operations, customers have faster access to Blackbaud
        innovation that's enabling improved workflows, processes, and security,
        as well as access to new machine learning and AI capabilities. The
        Optimized Donation Forms, which are already demonstrating higher than
        industry average conversion rates with Raiser's Edge NXT, will be
        released soon for Blackbaud CRM.
    --  K-12 Education Solutions: Blackbaud shared updates on the planned
        release of its common records engine later this year to help private
        K-12 schools more deeply connect their education management portfolio to
        Raiser's Edge NXT. With this improved connectivity, fundraisers can
        easily track and engage students as alumni once they've graduated and
        improve fundraising efforts targeting newly enrolled families. Teachers
        can also save time with Blackbaud's new AI-enabled question generator
        and assessment question banks for class assignments, quizzes and student
        assessments.
    --  Corporate Impact Solutions: EVERFI® from Blackbaud® has fully updated
        its consumer financial education content for teens, now called Achieve
        Foundations, and rebuilt its Data Security and Privacy workplace
        training course with modular content for the age of AI, with more course
        rebuilds coming soon for financial literacy and wellness courses.
        Updates to YourCause® from Blackbaud® include processing improvements,
        like a new charitable funding dashboard that improves visibility into
        the status of corporate and employee donated funds. Blackbaud will have
        exciting updates coming soon for Impact Edge(TM), its AI-powered
        reporting and storytelling tool, which is currently in an early access
        program.
    --  Peer-To-Peer Fundraising: Blackbaud is enabling customers to drive
        supporter engagement through Good Move(TM), the inclusive fundraising
        and activity tracking mobile app in Blackbaud TeamRaiser®, with new
        updates that make event creation even easier and provide live event
        reporting capabilities. On its popular JustGiving® platform, Blackbaud
        continues to enhance generative AI offerings and page optimization to
        help supporters raise more and has work underway to enable
        cryptocurrency donations. For Blackbaud Luminate Online®, the company
        continues to strengthen security and compliance with multi-factor
        authentication via SMS, advanced database level and field level
        encryption technologies, and updates to comply with regulations set
        forth by the State of California as part of California Assembly Bill
        488. Blackbaud also announced updates coming soon to Luminate Online for
        a modernized checkout experience that will enable recurring donations
        via digital wallets.

For information on product updates across Blackbaud's portfolio, replays of all Product Update Briefing virtual events can be accessed here.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud's essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud's solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek's list of America's Most Responsible Companies, Quartz's list of Best Companies for Remote Workers, and Forbes' list of America's Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow us on X/Twitter, LinkedIn, Instagram and Facebook.

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Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

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