RealNetworks Announces Fourth Quarter And Full Year 2017 Results

SEATTLE, Feb. 7, 2018 /PRNewswire/ --

    --  Significant progress with four key growth initiatives that are expected
        to contribute to revenue growth in 2018
    --  Exited low margin business that is now presented as discontinued
        operations; gross margin from continuing operations of 71% highlights
        scalability of go-forward business
    --  Reduced 2017 operating expenses by 18% year-over-year and reduced cash
        resources consumed in operations
    --  Delivered positive net income and sequential increase in cash and short
        term investments in Q4 2017, benefiting from the gain and final receipt
        of cash from our 2015 sale of Slingo and social casino business

RealNetworks, Inc. (Nasdaq: RNWK), a leader in digital media software and services, today announced results for the fourth quarter and full year ended December 31, 2017.

Management Commentary

"2017 was a transformative year for RealNetworks. We advanced four key growth initiatives that are expected to contribute high margin revenue in 2018, while simultaneously improving our cost structure," said Rob Glaser, Chairman and CEO of RealNetworks. "We also exited from our low margin Korean music on demand business, increasing our gross margin to over 70%."

Glaser added, "We have set the stage for meaningful revenue growth in 2018, led by the anticipated contribution from new high margin products. We also expect to achieve adjusted EBITDA profitability during 2018."

Fourth Quarter 2017 Financial Highlights from Continuing Operations

    --  Revenue was $18.9 million, up from $18.6 million in the prior quarter
        and down from $20.4 million in the prior year period.
    --  Operating expenses increased $1.0 million, or 6%, from the prior quarter
        and decreased $1.8 million, or 9%, from the prior year period.
    --  Net income was $0.4 million, or $0.01 per share, compared to a net loss
        of $(4.5) million or $(0.12) per share in the prior quarter and $(10.2)
        million, or $(0.28) per share in the prior year period. In the fourth
        quarter of 2017, net income included a one-time $4.5 million gain on the
        final receipt of cash from the 2015 sale of the Slingo and social casino
        business.
    --  Adjusted EBITDA was a loss of $(3.6) million, compared to a loss of
        $(2.6) million in the prior quarter and $(4.5) million in the prior year
        period. A reconciliation of GAAP net income (loss) from continuing
        operations to adjusted EBITDA, a non-GAAP measure, is provided in the
        financial tables that accompany this release.

Full Year 2017 Financial Highlights from Continuing Operations

    --  Revenue was $78.7 million, down from $81.5 million in the prior year.
    --  Operating expenses declined by $16.5 million, or 18%, from the prior
        year.
    --  Net loss was $(17.4) million, or $(0.47) per share, compared to $(37.8)
        million or $(1.02) per share in the prior year.
    --  Adjusted EBITDA was a loss of $(12.0) million, compared to a loss of
        $(23.2) million in the prior year. A reconciliation of GAAP net income
        (loss) from continuing operations to adjusted EBITDA, a non-GAAP
        measure, is provided in the financial tables that accompany this
        release.
    --  At December 31, 2017, the Company had $60.0 million in unrestricted
        cash, cash equivalents and short-term investments, compared to $59.1
        million at September 30, 2017 and $77.1 million at December 31, 2016.

Discontinued Operations

At December 31, 2017, the contract with RealNetworks' music on demand customer in Korea terminated. Operations associated with this contract are now presented as discontinued operations and prior periods have been recast to be comparable.

Revenue attributable to this contract was $12.2 million and $46.0 million for the three and twelve months ended December 31, 2017, respectively, with gross profit of $0.5 million and $1.4 million, respectively, for the same periods.

Consolidated Q4 & 2017 Financial Summary


                        Three Months Ended                    Twelve Months Ended
                           December 31,                           December 31,

                      2017                 2016                   2017                2016
                      ----                 ----                   ----                ----

                                                (in millions)

    Revenue from
     Continuing
     Operations               $18.9                               $20.4                     $78.7   $81.5

    Revenue from
     Discontinued
     Operations       12.2                          11.1                         46.0         39.0

    Revenue including
     Discontinued
     Operations               $31.1                               $31.5                    $124.7  $120.5
                              =====                               =====                    ======  ======


    Gross Profit from
     Continuing
     Operations               $13.9                               $13.8                     $55.6   $53.9

    Gross Profit from
     Discontinued
     Operations        0.5                           0.3                          1.4          1.6

    Gross Profit
     including
     Discontinued
     Operations               $14.4                               $14.1                     $57.0   $55.5
                              =====                               =====                     =====   =====


    Gross Margin from
     Continuing
     Operations        74%                          68%                         71%         66%

    Gross Margin from
     Discontinued
     Operations         4%                           3%                          3%          4%

    Gross Margin
     including
     Discontinued
     Operations        46%                          45%                         46%         46%

Business Outlook

For the first quarter of 2018, RealNetworks expects to achieve the following results:

    --  Total revenue is expected to be in the range of $20 million to $22
        million.
    --  Adjusted EBITDA loss is expected to be in the range of $(1.0) million to
        $(3.0) million.

Conference Call and Webcast Information

The company will host a conference call today to review results and discuss the company's performance shortly after 4:30 p.m. ET/1:30 p.m. PT. You may join the conference call by calling 1-877-451-6152 or 1-201-389-0879. A telephonic replay of the call will also be available shortly after the completion of the call, until 11:59 pm ET on Wednesday, February 28, 2018, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 13675526.

A live webcast will be available on RealNetworks' Investor Relations site under Events at http://investor.realnetworks.com and will be archived online upon completion of the conference call.

For More Information

Investor Relations for RealNetworks
Laura Bainbridge, Addo IR
310-829-5400
IR@realnetworks.com

RNWK-F

About RealNetworks

RealNetworks creates innovative technology products and services that make it easy to connect with and enjoy digital media. RealNetworks invented the streaming media category and continues to connect consumers with their digital media both directly and through partners, aiming to support every network, device, media type and social network. Find RealNetworks' corporate information at www.realnetworks.com.

RealNetworks® and the company's respective logos are trademarks, registered trademarks, or service marks of RealNetworks, Inc. Other products and company names mentioned are the trademarks of their respective owners.

About Non-GAAP Financial Measures

To supplement RealNetworks' consolidated financial information presented in accordance with GAAP in this press release, the company also discloses certain non-GAAP financial measures, including adjusted EBITDA and contribution margin by reportable segment, which management believes provide investors with useful information.

In the financial tables of our earnings press release, RealNetworks has included reconciliations of GAAP net income (loss) from continuing operations to adjusted EBITDA and operating income (loss) by reportable segment to contribution margin by reportable segment.

The rationale for management's use of non-GAAP measures is included in the supplementary materials presented with the quarterly earnings materials. Please refer to Exhibit 99.2 ("Information Regarding Non-GAAP Financial Measures") to the company's report on Form 8-K, which is being submitted today to the SEC.

Forward-Looking Statements

This press release contains forward-looking statements that involve risks and uncertainties, including statements relating to RealNetworks' current expectations regarding future revenue and adjusted EBITDA, our future growth, profitability, and market position, our strategic focus and initiatives, agreements with partners, and the growth and future prospects relating to our Rhapsody d/b/a Napster affiliate. All statements contained in this press release that do not relate to matters of historical fact should be considered forward-looking statements. These statements reflect RealNetworks' expectations as of today, and actual results may differ materially from the results predicted. Factors that could cause actual results to differ from the results predicted include: RealNetworks' ability to realize operating efficiencies, growth and other benefits from the implementation of its growth plan, strategic initiatives, and restructuring efforts; the emergence of new entrants and competition in the market for digital media products and services; other competitive risks, including the growth of competing technologies, products and services; the potential outcomes and effects of claims and legal proceedings on RealNetworks' business, prospects, financial condition or results of operations; risks associated with key customer or strategic relationships, business acquisitions and the introduction of new products and services; changes in consumer and advertising spending in response to disruptions in the global financial markets; fluctuations in foreign currencies; and changes in RealNetworks' effective tax rate. More information about potential risk factors that could affect RealNetworks' business and financial results is included in RealNetworks' annual report on Form 10-K for the most recent year ended December 31, its quarterly reports on Form 10-Q and in other reports and documents filed by RealNetworks from time to time with the Securities and Exchange Commission. The preparation of RealNetworks' financial statements and forward-looking financial guidance requires the company to make estimates and assumptions that affect the reported amount of assets and liabilities, and revenues and expenses during the reported period. Actual results may differ materially from these estimates under different assumptions or conditions. The company assumes no obligation to update any forward-looking statements or information, which are in effect as of their respective dates.


                                                                        RealNetworks, Inc. and Subsidiaries

                                                                  Condensed Consolidated Statements of Operations

                                                                                    (Unaudited)


                                                        Quarter Ended                                     Twelve Months Ended

                                                         December 31,                                        December 31,
                                                       ------------                                    ------------

                                                    2017                    2016                     2017                    2016
                                                    ----                    ----                     ----                    ----

                                                                   (in thousands, except per share data)


     Net revenue                                            $18,865                                         $20,395                         $78,718             $81,479

     Cost of revenue                               4,965                              6,591                               23,164              27,548

               Gross profit                       13,900                             13,804                               55,554              53,931
                                                  ------                             ------                               ------              ------


     Operating expenses:

           Research and development                7,625                              6,738                               29,710              29,923

           Sales and marketing                     5,419                              7,451                               22,953              31,608

           General and administrative              5,358                              6,035                               20,996              27,415

           Restructuring and other charges           255                                192                                2,526               1,489

           Lease exit and related charges              -                                48                                    -              2,239
                                                     ---                               ---                                  ---              -----


               Total operating expenses           18,657                             20,464                               76,185              92,674
                                                  ------                             ------                               ------              ------


     Operating income (loss)                     (4,757)                           (6,660)                            (20,631)           (38,743)
                                                  ------                             ------                              -------             -------


     Other income (expenses):

           Interest income, net                       83                                133                                  436                 449

           Gain (loss) on investments, net         4,500                              2,495                                4,500               8,473

           Equity in net loss of Rhapsody        (2,894)                           (5,904)                             (3,991)            (6,533)

           Other income (expense), net             (217)                             (128)                               (506)              (643)
                                                    ----                               ----                                 ----                ----


               Total other income (expense), net   1,472                            (3,404)                                 439               1,746
                                                   -----                             ------                                  ---               -----


     Income (loss) from continuing operations
      before income taxes                        (3,285)                          (10,064)                             (20,192)           (36,997)

     Income tax expense (benefit)                (3,732)                               139                              (2,778)                776
                                                  ------                                ---                               ------                 ---


    Net income (loss) from continuing operations     447                           (10,203)                             (17,414)           (37,773)
                                                     ---                            -------                              -------             -------

    Net income (loss) from discontinued
     operations, net of tax                          392                                227                                1,109               1,223

     Net income (loss)                                         $839                                        $(9,976)                      $(16,305)          $(36,550)
                                                               ====                                         =======                        ========            ========


    Net income (loss) per share - Basic:

    Continuing operations                                     $0.01                                         $(0.28)                        $(0.47)            $(1.02)

    Discontinued operations                         0.01                               0.01                                 0.03                0.03
                                                                                                                          ----                ----

    Net income (loss) per share - Basic                       $0.02                                         $(0.27)                        $(0.44)            $(0.99)
                                                              =====                                          ======                          ======              ======

    Net income (loss) per share - Diluted:

    Continuing operations                                     $0.01                                         $(0.28)                        $(0.47)            $(1.02)

    Discontinued operations                         0.01                               0.01                                         0.03               0.03
                                                                                                                                  ----               ----

    Net income (loss) per share - Diluted                     $0.02                                         $(0.27)                        $(0.44)            $(0.99)
                                                              =====                                          ======                          ======              ======


     Shares used to compute basic net income
      (loss) per share                            37,315                             37,042                               37,163              36,781

     Shares used to compute diluted net income
      (loss) per share                            37,383                             37,042                               37,163              36,781


                            RealNetworks, Inc. and Subsidiaries

                           Condensed Consolidated Balance Sheets

                                        (Unaudited)


                                        December 31,               December 31,
                                                2017                       2016
                                                ----                       ----

                                                    (in thousands)

                                         ASSETS

     Current assets:

     Cash and cash
      equivalents                                        $51,196                   $33,721

     Short-term
      investments                              8,779                       43,331

     Trade accounts
      receivable,
      net                                     12,689                        7,956

     Deferred costs,
      current
      portion                                    426                          760

     Prepaid
      expenses and
      other current
      assets                                   3,715                        4,910

     Current assets
      of
      discontinued
      operations                              17,456                       14,206
                                              ------

      Total current
       assets                                 94,261                      104,884
                                              ------                      -------


     Equipment and
      software                                46,417                       46,231

     Leasehold
      improvements                             3,536                        3,317
                                               -----                        -----

     Total
      equipment,
      software, and
      leasehold
      improvements                            49,953                       49,548

     Less
      accumulated
      depreciation
      and
      amortization                            46,093                       44,294
                                              ------                       ------

     Net equipment,
      software, and
      leasehold
      improvements                             3,860                        5,254


     Restricted cash
      equivalents
      and
      investments                              2,400                        2,700

     Other assets                              5,588                        1,742

     Deferred costs,
      non-current
      portion                                    955                        1,246

     Deferred tax
      assets, net                              1,047                          816

     Other
      intangible
      assets, net                                325                          938

     Goodwill                                 13,060                       12,857


     Total assets                                       $121,496                  $130,437
                                                        ========                  ========


                          LIABILITIES AND SHAREHOLDERS' EQUITY


     Current liabilities:

      Accounts
       payable                                            $3,785                    $4,727

      Accrued and
       other current
       liabilities                            12,365                       14,382

      Commitment to
       Rhapsody                                2,750                        1,500

      Deferred
       revenue,
       current
       portion                                 3,097                        3,430

     Current
      liabilities of
      discontinued
      operations                              17,107                       14,541
                                              ------                       ------

     Total current
      liabilities                             39,104                       38,580


     Deferred
      revenue, non-
      current
      portion                                    443                          240

     Deferred rent                               982                          748

     Deferred tax
      liabilities,
      net                                         19                           87

     Other long-
      term
      liabilities                              1,775                        2,201
                                               -----                        -----


     Total
      liabilities                             42,323                       41,856
                                              ------                       ------



     Shareholders'
      equity                                  79,173                       88,581
                                              ------                       ------


     Total
      liabilities
      and
      shareholders'
      equity                                            $121,496                  $130,437
                                                        ========                  ========


                                          RealNetworks, Inc. and Subsidiaries

                                    Condensed Consolidated Statements of Cash Flows

                                                      (Unaudited)


                                                              Twelve Months Ended
                                                                  December 31,

                                                          2017                              2016
                                                          ----                              ----

                                                                (in thousands)


     Cash flows from operating
      activities:

     Net
      income
      (loss)                                                     $(16,305)                         $(36,550)

     Adjustments to reconcile net income (loss) to net cash used in operating activities:

     Depreciation
     and
     amortization                                        2,936                               7,057

    Stock-
     based
     compensation                                        3,675                               5,424

    Equity
     in net
     loss of
     Rhapsody                                            3,991                               6,533

    Deferred
     income
     taxes,
     net                                               (3,871)                                130

    Loss
     (gain)
     on
     investments,
     net                                               (4,500)                            (8,473)

    Realized
     translation
     loss
     (gain)                                                  -                                272

    Fair
     value                                         market
     of                                            adjustments
     warrants                                      in 2017
     granted                                       and
     in 2015                                       2016
     and
     2017,
     net of
     subsequent
     mark to                                             (216)                                280

    Net
     change
     in
     certain
     operating
     assets
     and
     liabilities                                       (7,060)                                999
                                                        ------

      Net cash
       provided
       by
       (used
       in)
       operating
       activities                                     (21,350)                           (24,328)
                                                       -------                             -------

     Cash flows from investing
      activities:

     Purchases
     of
     equipment,
     software,
     and
     leasehold
     improvements                                        (734)                            (2,438)

    Proceeds
     from
     sale of
     equity
     and
     other
     investments                                             -                              4,967

     Purchases
     of
     short-
     term
     investments                                      (13,905)                           (75,766)

    Proceeds
     from
     sales
     and
     maturities
     of
     short-
     term
     investments                                        48,457                              84,249

    Decrease
     (increase)
     in
     restricted
     cash
     equivalents
     and
     investments,
     net                                                   300                                 190

    Acquisitions                                             -                              (150)

    Advance
     to
     Rhapsody                                          (1,500)                            (3,500)

    Proceeds
     from the
     sale of
     Slingo
     and
     social
     casino
     business                                            4,500                               4,000

     Net cash
      provided
      by
      (used
      in)
      investing
      activities                                        37,118                              11,552
                                                        ------                              ------

     Cash flows from financing
      activities:

    Proceeds
     from                                          plan)
     issuance
     of
     common
     stock
     (stock
     options
     and
     stock
     purchase                                              239                                 535

    Tax
     payments
     from
     shares
     withheld
     upon
     vesting
     of
     restricted
     stock                                               (356)                              (880)

     Net cash
      provided
      by
      (used
      in)
      financing
      activities                                         (117)                              (345)
                                                          ----                                ----

     Effect
      of
      exchange
      rate
      changes
      on cash
      and
      cash
      equivalents                                        1,824                               (473)
                                                         -----                                ----

     Net
      increase
      (decrease)
      in cash
      and
      cash
      equivalents                                       17,475                            (13,594)

     Cash and
      cash
      equivalents,
      beginning
      of year                                           33,721                              47,315
                                                        ------                              ------

     Cash and
      cash
      equivalents,
      end of
      year                                                         $51,196                            $33,721
                                                                   =======                            =======


                                                                                                                      RealNetworks, Inc. and Subsidiaries

                                                                                                                       Supplemental Financial Information

                                                                                                                                  (Unaudited)


                                                                                             2017                                                                     2016

                                      YTD              Q4           Q3             Q2                  Q1         YTD          Q4                 Q3          Q2               Q1
                                     ---            ---         ---            ---                  ---        ---         ---                ---         ---              ---

                                                                                      (in thousands)

    Net Revenue by Line of Business

    Consumer Media (A)                      $22,569               $5,752                               $4,197                  $6,951                          $5,669             $25,051          $6,443        $6,482  $6,400  $5,726

    Mobile Services (B)              30,752               7,155          7,678                           7,720        8,199                        31,289                7,775        7,821 7,636         8,057

    Games (C)                        25,397               5,958          6,682                           6,934        5,823                        25,139                6,177        6,886 6,037         6,039


         Total net revenue                  $78,718              $18,865                              $18,557                 $21,605                         $19,691             $81,479         $20,395       $21,189 $20,073 $19,822
                                            =======              =======                              =======                 =======                         =======             =======         =======       ======= ======= =======


    Net Revenue by Product

    Consumer Media
    --------------

    - License (D)                           $14,953               $3,945                               $2,334                  $5,002                          $3,672             $15,406          $4,252        $4,136  $3,914  $3,104

    - Subscriptions (E)               5,891               1,362          1,434                           1,531        1,564                         7,448                1,671        1,931 1,871         1,975

    - Media Properties (F)            1,725                 445            429                             418          433                         2,197                  520          415   615           647


    Mobile Services
    ---------------

    - SaaS (G)                       30,338               7,042          7,555                           7,639        8,102                        30,306                7,668        7,279 7,547         7,812

    - Technology License & Other (H)    414                 113            123                              81           97                           983                  107          542    89           245


    Games
    -----

    - License (I)                    13,806               3,086          3,851                           4,007        2,862                        12,415                3,178        3,683 2,793         2,761

    - Subscriptions (J)              11,024               2,707          2,708                           2,781        2,828                        11,894                2,836        3,005 3,024         3,029

    - Media Properties (K)              567                 165            123                             146          133                           830                  163          198   220           249
                                        ---                 ---            ---                             ---          ---                           ---                  ---          ---   ---           ---


         Total net revenue                  $78,718              $18,865                              $18,557                 $21,605                         $19,691             $81,479         $20,395       $21,189 $20,073 $19,822
                                            =======              =======                              =======                 =======                         =======             =======         =======       ======= ======= =======


    Net Revenue by Geography

    United States                           $40,833              $10,120                              $10,084                 $10,889                          $9,740             $41,505         $10,125       $10,642 $10,355 $10,383

    Rest of world                    37,885               8,745          8,473                          10,716        9,951                        39,974               10,270       10,547 9,718         9,439


         Total net revenue                  $78,718              $18,865                              $18,557                 $21,605                         $19,691             $81,479         $20,395       $21,189 $20,073 $19,822
                                            =======              =======                              =======                 =======                         =======             =======         =======       ======= ======= =======

    Net Revenue by Line of
     Business

    (A) The Consumer Media division primarily includes revenue from
     RealPlayer and related products, such as the distribution of third-
     party software products, advertising on RealPlayer websites, sales
     of RealPlayer Plus software licenses to consumers, sales of
     intellectual property licenses, and consumer subscriptions such as
     RealPlayer Plus and SuperPass.

    (B) The Mobile Services division primarily includes revenue from SaaS
     services and sales of professional services provided to mobile
     carriers.

    (C) The Games division primarily includes revenue from sales of
     mobile games, sales of games licenses, online games subscription
     services, advertising on games sites and social network sites, and
     microtransactions from online games.

    Net Revenue by Product

    (D) Licensing revenue within Consumer Media includes sales of
     intellectual property licenses and RealPlayer Plus software licenses
     to consumers.

    (E) Subscriptions revenue within Consumer Media includes revenue from
     subscriptions such as our RealPlayer Plus and SuperPass offerings.

    (F) Media Properties revenue within Consumer Media includes
     distribution of third-party software products and advertising on
     RealPlayer websites.

    (G) SaaS revenue within Mobile Services includes revenue from
     ringback tones, intercarrier messaging services, and RealTimes.

    (H) Technology licensing and other revenue within Mobile Services
     includes revenue from professional services provided to mobile
     carriers.

    (I) Licensing revenue within Games includes retail games-related
     revenue and sales of mobile games.

    (J) Subscriptions revenue within Games includes revenue from online
     games subscriptions as well as microtransactions from mobile games.

    (K) Media Properties revenue within Games includes advertising on
     games sites and social network sites.


                                                                       RealNetworks, Inc. and Subsidiaries

                                                 Segment Results of Operations and Reconciliation to non-GAAP Contribution Margin

                                                                                   (Unaudited)


                                            2017              2016                     2017                    2016


                            Q4               Q3               Q4                      YTD                    YTD
                            ---              ---              ---                     ---                    ---

                                                      (in thousands)

    Consumer Media
    --------------


    Net revenue                      $5,752                               $4,197                                          $6,443               $22,569       $25,051

    Cost of revenue            915                   981                                 1,589                              4,460     7,074

       Gross profit          4,837                 3,216                                 4,854                             18,109    17,977


       Gross margin            84%                  77%                                  75%                               80%      72%


    Operating expenses       3,573                 3,217                                 4,459                             14,530    18,399


    Operating income
     (loss), a GAAP
     measure                         $1,264                                 $(1)                                           $395                $3,579        $(422)

    Depreciation and
     amortization               42                    42                                   239                                410     2,212
                               ---                   ---                                   ---


      Contribution margin,
       a non-GAAP measure            $1,306                                  $41                                            $634                $3,989        $1,790
                                     ------                                  ---                                            ----                ------        ------


    Mobile Services
    ---------------


    Net revenue                      $7,155                               $7,678                                          $7,775               $30,752       $31,289

    Cost of revenue          2,271                 2,134                                 2,912                             10,021    12,606

       Gross profit          4,884                 5,544                                 4,863                             20,731    18,683


       Gross margin            68%                  72%                                  63%                               67%      60%


    Operating expenses       6,709                 6,437                                 7,786                             27,970    34,439


    Operating income
     (loss), a GAAP
     measure                       $(1,825)                              $(893)                                       $(2,923)             $(7,239)    $(15,756)

    Acquisitions related
     intangible asset
     amortization               89                    88                                   198                                574       923

    Depreciation and
     amortization              174                   180                                   290                                732     1,723
                               ---                   ---                                   ---                                ---     -----


    Contribution margin,
     a non-GAAP measure            $(1,562)                              $(625)                                       $(2,435)             $(5,933)    $(13,110)
                                    -------                                -----                                         -------               -------      --------


    Games
    -----


    Net revenue                      $5,958                               $6,682                                          $6,177               $25,397       $25,139

    Cost of revenue          1,868                 2,226                                 2,054                              8,710     7,919

       Gross profit          4,090                 4,456                                 4,123                             16,687    17,220


       Gross margin            69%                  67%                                  67%                               66%      68%


    Operating expenses       5,293                 5,071                                 4,975                             20,401    19,644


    Operating income
     (loss), a GAAP
     measure                       $(1,203)                              $(615)                                         $(852)             $(3,714)     $(2,424)

    Acquisitions related
     intangible asset
     amortization               18                    27                                    27                                 97       115

    Depreciation and
     amortization              163                   169                                   146                                630       583
                               ---                   ---                                   ---                                ---       ---


       Contribution margin,
        a non-GAAP measure         $(1,022)                              $(419)                                         $(679)             $(2,987)     $(1,726)
                                    -------                                -----                                           -----               -------       -------


    Corporate
    ---------


    Cost of revenue                   $(89)                                  $2                                             $36                 $(27)        $(51)

       Gross profit             89                   (2)                                 (36)                                27        51


       Gross margin            N/A                  N/A                                  N/A                               N/A      N/A


    Operating expenses       3,082                 2,948                                 3,244                             13,284    20,192

    Operating income
     (loss), a GAAP
     measure                       $(2,993)                            $(2,950)                                       $(3,280)            $(13,257)    $(20,141)

    Other income
     (expense), net          (217)                 (50)                                (128)                             (506)    (643)

    Depreciation and
     amortization               48                   139                                   260                                493     1,501

    Restructuring and
     other charges             255                   557                                   192                              2,526     1,489

    Stock-based
     compensation              630                   748                                   867                              3,675     5,424

    Lease exit and
     related charges             -                    -                                   48                                  -    2,239
                               ---                  ---                                  ---                                ---    -----


       Contribution margin,
        a non-GAAP measure         $(2,277)                            $(1,556)                                       $(2,041)             $(7,069)    $(10,131)
                                    -------                              -------                                         -------               -------      --------


                                                                                                          RealNetworks, Inc. and Subsidiaries

                                                                         Reconciliation of Net income (loss) from continuing operations to adjusted EBITDA, a non-GAAP measure

                                                                                                                      (Unaudited)


                                                                             2017                    2016                            2017                      2016
                                                                                                   ----                            ----                      ----

                                                        Q4                     Q3                     Q4                        YTD                           YTD
                                                       ---                    ---                    ---                        ---                          ---

                                                                                             (in thousands)


    Reconciliation of GAAP Net income (loss) from continuing operations to adjusted EBITDA:


    Net income (loss) from
     continuing operations                                          $447                                       $(4,532)                                      $(10,203)                    $(17,414)    $(37,773)

    Income tax expense (benefit)                      (3,732)                              139                                  139                             (2,778)              776

    Interest income, net                                 (83)                            (116)                               (133)                              (436)            (449)

    (Gain) loss on investments,
     net                                              (4,500)                                -                             (2,495)                            (4,500)          (8,473)

    Equity in net loss of
     Rhapsody                                           2,894                                 -                               5,904                               3,991             6,533

    Acquisitions related
     intangible asset
     amortization                                         107                               115                                  225                                 671             1,038

    Depreciation and
     amortization                                         427                               530                                  935                               2,265             6,019

    Restructuring and other
     charges                                              255                               557                                  192                               2,526             1,489

    Stock-based compensation                              630                               748                                  867                               3,675             5,424

    Lease exit and related
     charges                                                -                                -                                  48                                   -            2,239

       Adjusted EBITDA, a non-GAAP
        measure                                                 $(3,555)                                      $(2,559)                                       $(4,521)                    $(12,000)    $(23,177)
                                                                 -------                                        -------                                         -------                      --------      --------


                                                                         RealNetworks, Inc. and Subsidiaries

                                                                   Condensed Consolidated Statements of Operations

                                                                                (Unaudited) (Recast)


                                                                                                                             2017
                                                                                                                             ----

                                                      Q4                   Q3                      Q2                   Q1
                                                      ---                 ---                      ---                 ---

                                                                     (in thousands, except per share data)


     Net revenue                                             $18,865                                          $18,557               $21,605     $19,691

     Cost of revenue                                   4,965                            5,343                             6,287        6,569

               Gross profit                           13,900                           13,214                            15,318       13,122
                                                      ------                           ------                            ------       ------


     Operating expenses:

           Research and development                    7,625                            7,152                             7,584        7,349

           Sales and marketing                         5,419                            4,883                             5,496        7,155

           General and administrative                  5,358                            5,081                             5,254        5,303

           Restructuring and other charges               255                              557                               150        1,564
                                                         ---                              ---                               ---        -----


               Total operating expenses               18,657                           17,673                            18,484       21,371
                                                      ------                           ------                            ------       ------


     Operating income (loss)                         (4,757)                         (4,459)                          (3,166)     (8,249)
                                                      ------                           ------                            ------       ------


     Other income (expenses):

           Interest income, net                           83                              116                               109          128

           Gain (loss) on investments, net             4,500                                -                                -           -

           Equity in net loss of Rhapsody            (2,894)                               -                            (349)       (748)

           Other income (expense), net                 (217)                            (50)                             (13)       (226)
                                                        ----                              ---                               ---         ----


               Total other income (expense), net       1,472                               66                             (253)       (846)
                                                       -----                              ---                              ----         ----


     Income (loss) from continuing operations before
      income taxes                                   (3,285)                         (4,393)                          (3,419)     (9,095)

     Income tax expense (benefit)                    (3,732)                             139                               360          455
                                                      ------                              ---                               ---          ---


    Net income (loss) from continuing operations         447                          (4,532)                          (3,779)     (9,550)
                                                         ---                           ------                            ------       ------

    Net income (loss) from discontinued operations,
     net of tax                                          392                              198                               393          126

     Net income (loss)                                          $839                                         $(4,334)             $(3,386)   $(9,424)
                                                                ====                                          =======               =======     =======


    Net income (loss) per share - Basic:

    Continuing operations                                      $0.01                                          $(0.12)              $(0.10)    $(0.26)

    Discontinued operations                             0.01                                -                             0.01         0.01
                                                                                         ---                             ----         ----

    Net income (loss) per share - Basic                        $0.02                                          $(0.12)              $(0.09)    $(0.25)
                                                               =====                                           ======                ======      ======

    Net income (loss) per share - Diluted:

    Continuing operations                                      $0.01                                          $(0.12)              $(0.10)    $(0.26)

    Discontinued operations                             0.01                                -                             0.01         0.01
                                                                                         ---                             ----         ----

    Net income (loss) per share - Diluted                      $0.02                                          $(0.12)              $(0.09)    $(0.25)
                                                               =====                                           ======                ======      ======


     Shares used to compute basic net income (loss)
      per share                                       37,315                           37,200                            37,103       37,030

     Shares used to compute diluted net income
      (loss) per share                                37,383                           37,200                            37,103       37,030


                                                                           RealNetworks, Inc. and Subsidiaries

                                                                     Condensed Consolidated Statements of Operations

                                                                                   (Unaudited) (Recast)


                                                                                                                               2016
                                                                                                                               ----

                                                       Q4                    Q3                      Q2                   Q1
                                                       ---                  ---                      ---                 ---

                                                                       (in thousands, except per share data)


     Net revenue                                               $20,395                                          $21,189                $20,073       $19,822

     Cost of revenue                                    6,591                             7,235                             6,651         7,071

               Gross profit                            13,804                            13,954                            13,422        12,751
                                                       ------                            ------                            ------        ------


     Operating expenses:

           Research and development                     6,738                             6,699                             7,167         9,319

           Sales and marketing                          7,451                             7,183                             7,749         9,225

           General and administrative                   6,035                             7,086                             6,217         8,077

           Restructuring and other charges                192                               499                               413           385

           Lease exit and related charges                  48                             1,233                               127           831
                                                          ---                             -----                               ---           ---


               Total operating expenses                20,464                            22,700                            21,673        27,837
                                                       ------                            ------                            ------        ------


     Operating income (loss)                          (6,660)                          (8,746)                          (8,251)     (15,086)
                                                       ------                            ------                            ------       -------


     Other income (expenses):

           Interest income, net                           133                               119                                80           117

           Gain (loss) on investments, net              2,495                             6,021                              (46)            3

           Equity in net loss of Rhapsody             (5,904)                            (233)                            (396)            -

           Other income (expense), net                  (128)                            (243)                               15         (287)
                                                         ----                              ----                               ---          ----


               Total other income (expense), net      (3,404)                            5,664                             (347)        (167)
                                                       ------                             -----                              ----          ----


     Income (loss) from continuing operations before
      income taxes                                   (10,064)                          (3,082)                          (8,598)     (15,253)

     Income tax expense (benefit)                         139                               252                               228           157
                                                          ---                               ---                               ---           ---


    Net income (loss) from continuing operations     (10,203)                          (3,334)                          (8,826)     (15,410)
                                                      -------                            ------                            ------       -------

    Net income (loss) from discontinued operations,
     net of tax                                           227                               278                               479           239

     Net income (loss)                                        $(9,976)                                        $(3,056)              $(8,347)    $(15,171)
                                                               =======                                          =======                =======      ========


    Net income (loss) per share - Basic:

    Continuing operations                                      $(0.28)                                         $(0.09)               $(0.24)      $(0.42)

    Discontinued operations                              0.01                              0.01                              0.01             -
                                                                                          ----                              ----           ---

    Net income (loss) per share - Basic                        $(0.27)                                         $(0.08)               $(0.23)      $(0.42)
                                                                ======                                           ======                 ======        ======

    Net income (loss) per share - Diluted:

    Continuing operations                                      $(0.28)                                         $(0.09)               $(0.24)      $(0.42)

    Discontinued operations                              0.01                              0.01                              0.01             -
                                                                                          ----                              ----           ---

    Net income (loss) per share - Diluted                      $(0.27)                                         $(0.08)               $(0.23)      $(0.42)
                                                                ======                                           ======                 ======        ======


     Shares used to compute basic net income (loss)
      per share                                        37,042                            36,805                            36,755        36,520

     Shares used to compute diluted net income
      (loss) per share                                 37,042                            36,805                            36,755        36,520


                                                                                                                                                  RealNetworks, Inc. and Subsidiaries

                                                                                                                           Segment Results of Operations and Reconciliation to non-GAAP Contribution Margin

                                                                                                                                                              (Unaudited)


                                                                                                                   2017                                                                                                                   2016

                                                        Q1              Q2             Q3               Q4      YTD                     Q1                       Q2                      Q3                      Q4               YTD
                                                       ---             ---            ---              ---      ---                    ---                      ---                     ---                     ---               ---

                                                                              (in thousands)                                                                                (in thousands)

    Consumer Media
    --------------


    Net revenue                                                 $5,669                          $6,951                      $4,197                                            $5,752                                      $22,569                     $5,726                  $6,400                        $6,482           $6,443            $25,051

    Cost of revenue                                     1,405              1,159                            981                 915                                  4,460                                2,417                          1,561           1,507        1,589                  7,074

       Gross profit                                     4,264              5,792                          3,216               4,837                                 18,109                                3,309                          4,839           4,975        4,854                 17,977


       Gross margin                                       75%               83%                           77%                84%                                   80%                                 58%                           76%            77%         75%                   72%


    Operating expenses                                  4,010              3,730                          3,217               3,573                                 14,530                                5,376                          4,293           4,271        4,459                 18,399

    Operating income (loss), a GAAP measure                       $254                          $2,062                        $(1)                                           $1,264                                       $3,579                   $(2,067)                   $546                          $704             $395             $(422)

    Depreciation and amortization                         167                159                             42                  42                                    410                                1,303                            375             295          239                  2,212


        Contribution margin, a non-GAAP measure                   $421                          $2,221                         $41                                            $1,306                                       $3,989                     $(764)                   $921                          $999             $634             $1,790
                                                                  ----                          ------                         ---                                            ------                                       ------                      -----                    ----                          ----             ----             ------


    Mobile Services
    ---------------


    Net revenue                                                 $8,199                          $7,720                      $7,678                                            $7,155                                      $30,752                     $8,057                  $7,636                        $7,821           $7,775            $31,289

    Cost of revenue                                     3,190              2,426                          2,134               2,271                                 10,021                                2,816                          3,357           3,521        2,912                 12,606

       Gross profit                                     5,009              5,294                          5,544               4,884                                 20,731                                5,241                          4,279           4,300        4,863                 18,683


       Gross margin                                       61%               69%                           72%                68%                                   67%                                 65%                           56%            55%         63%                   60%


    Operating expenses                                  8,119              6,705                          6,437               6,709                                 27,970                                9,794                          8,784           8,075        7,786                 34,439

    Operating income (loss), a GAAP measure                   $(3,110)                       $(1,411)                     $(893)                                         $(1,825)                                    $(7,239)                  $(4,553)               $(4,505)                     $(3,775)        $(2,923)         $(15,756)

    Acquisitions related intangible asset amortization    196                201                             88                  89                                    574                                  308                            209             208          198                    923

    Depreciation and amortization                         203                175                            180                 174                                    732                                  422                            608             403          290                  1,723


        Contribution margin, a non-GAAP measure               $(2,711)                       $(1,035)                     $(625)                                         $(1,562)                                    $(5,933)                  $(3,823)               $(3,688)                     $(3,164)        $(2,435)         $(13,110)
                                                               -------                         -------                       -----                                           -------                                      -------                    -------                 -------                       -------          -------           --------


    Games
    -----


    Net revenue                                                 $5,823                          $6,934                      $6,682                                            $5,958                                      $25,397                     $6,039                  $6,037                        $6,886           $6,177            $25,139

    Cost of revenue                                     1,937              2,679                          2,226               1,868                                  8,710                                1,845                          1,817           2,203        2,054                  7,919

       Gross profit                                     3,886              4,255                          4,456               4,090                                 16,687                                4,194                          4,220           4,683        4,123                 17,220


       Gross margin                                       67%               61%                           67%                69%                                   66%                                 69%                           70%            68%         67%                   68%


    Operating expenses                                  4,947              5,090                          5,071               5,293                                 20,401                                5,295                          4,725           4,649        4,975                 19,644

    Operating income (loss), a GAAP measure                   $(1,061)                         $(835)                     $(615)                                         $(1,203)                                    $(3,714)                  $(1,101)                 $(505)                          $34           $(852)          $(2,424)

    Acquisitions related intangible asset amortization     27                 25                             27                  18                                     97                                   25                             34              29           27                    115

    Depreciation and amortization                         141                157                            169                 163                                    630                                  179                            154             104          146                    583


        Contribution margin, a non-GAAP measure                 $(893)                         $(653)                     $(419)                                         $(1,022)                                    $(2,987)                    $(897)                 $(317)                         $167           $(679)          $(1,726)
                                                                 -----                           -----                       -----                                           -------                                      -------                      -----                   -----                          ----            -----            -------


    Corporate
    ---------


    Cost of revenue                                        37                 23                              2                (89)                                  (27)                                 (7)                          (84)              4           36                   (51)

       Gross profit                                      (37)              (23)                           (2)                 89                                     27                                    7                             84             (4)        (36)                    51


       Gross margin                                       N/A               N/A                           N/A                N/A                                   N/A                                 N/A                           N/A            N/A         N/A                   N/A


    Operating expenses                                  4,295              2,959                          2,948               3,082                                 13,284                                7,372                          3,871           5,705        3,244                 20,192

    Operating income (loss), a GAAP measure                   $(4,332)                       $(2,982)                   $(2,950)                                         $(2,993)                                   $(13,257)                  $(7,365)               $(3,787)                     $(5,709)        $(3,280)         $(20,141)

    Other income (expense), net                         (226)              (13)                          (50)              (217)                                 (506)                               (287)                            15           (243)       (128)                 (643)

    Depreciation and amortization                         187                119                            139                  48                                    493                                  361                            246             634          260                  1,501

    Restructuring and other charges                     1,564                150                            557                 255                                  2,526                                  385                            413             499          192                  1,489

    Stock-based compensation                            1,434                863                            748                 630                                  3,675                                3,171                            608             778          867                  5,424

    Lease exit and related charges                          -                 -                             -                  -                                     -                                 831                            127           1,233           48                  2,239


        Contribution margin, a non-GAAP measure               $(1,373)                       $(1,863)                   $(1,556)                                         $(2,277)                                    $(7,069)                  $(2,904)               $(2,378)                     $(2,808)        $(2,041)         $(10,131)
                                                               -------                         -------                     -------                                           -------                                      -------                    -------                 -------                       -------          -------           --------




                                                                                                                                                                                            RealNetworks, Inc. and Subsidiaries

                                                                                                                                                           Reconciliation of Net income (loss) from continuing operations to adjusted EBITDA, a non-GAAP measure

                                                                                                                                                                                                        (Unaudited)


                                                                                                                                                         2017                                                                                                                        2016

                                                                                             Q1              Q2              Q3               Q4      YTD                     Q1                       Q2                     Q3                       Q4                     YTD
                                                                                            ---             ---             ---              ---      ---                    ---                      ---                    ---                      ---                    ---

                                                                                                                    (in thousands)                                                                               (in thousands)


    Reconciliation of GAAP Net income (loss) from continuing operations to adjusted EBITDA:


    Net income (loss) from continuing operations                                                   $(9,550)                        $(3,779)                    $(4,532)                                            $447                                         $(17,414)                 $(15,410)                 $(8,826)                       $(3,334)       $(10,203)         $(37,773)

    Income tax expense (benefit)                                                               455                 360                            139              (3,732)                              (2,778)                                157                                  228             252            139                      776

    Interest income, net                                                                     (128)              (109)                         (116)                (83)                                (436)                              (117)                                (80)          (119)         (133)                   (449)

    (Gain) loss on investments, net                                                              -                  -                             -             (4,500)                              (4,500)                                (3)                                  46         (6,021)       (2,495)                 (8,473)

    Equity in net loss of Rhapsody                                                             748                 349                              -               2,894                                 3,991                                   -                                 396             233          5,904                    6,533

    Acquisitions related intangible asset amortization                                         223                 226                            115                  107                                   671                                 333                                  243             237            225                    1,038

    Depreciation and amortization                                                              698                 610                            530                  427                                 2,265                               2,265                                1,383           1,436            935                    6,019

    Restructuring and other charges                                                          1,564                 150                            557                  255                                 2,526                                 385                                  413             499            192                    1,489

    Stock-based compensation                                                                 1,434                 863                            748                  630                                 3,675                               3,171                                  608             778            867                    5,424

    Lease exit and related charges, net of sublease income                                       -                  -                             -                   -                                    -                                831                                  127           1,233             48                    2,239

     Adjusted EBITDA, a non-GAAP measure                                                           $(4,556)                        $(1,330)                    $(2,559)                                        $(3,555)                                        $(12,000)                  $(8,388)                 $(5,462)                       $(4,806)        $(4,521)         $(23,177)
                                                                                                    -------                          -------                      -------                                          -------                                          --------                    -------                   -------                         -------          -------           --------

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SOURCE RealNetworks, Inc.